I picked John's plumbing service because he lives in my neighborhood and has been in business for a long time. He was responsive when I called to have him come out to replace our sprinkler valve. He said he was busy but would come by in the evening. Needless to say he did not show up and I had to call him again to reschedule. Prior to coming to the rescheduled appointment he called to say he needed to reschedule again for later in the day. When he finally showed he was extremely personable but not very organized or timely in his work. I actually assisted him during the repair by turning off the water, fetching buckets, lending my shop vac, etc. In the end I was over charged for the labor and at $95 an hour he is on the expensive side. When I called him out on the number of hours he charged he became rather upset, which I think he was surprised at since I am a woman. I hate to think how much it would have cost if I didn't help him and he was frequently on the phone during the job which did not lend itself to the job getting done quickly. In the end he replaced the valve, but we clearly over paid.
Description of Work: Replace bell valve for sprinkler system
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$350
Beverly R.
08/2013
5.0
plumbing
+ -1 more
We called John hoping he would be able to come out sometime this week as we could not use our washer. Instead he was able to come out the same day...a Sunday. We have used John's services before and not only does he fix the problem, he explains what happened and why, and how to prevent it in the future. He is very professional and is the only plumber we would use. We could not ask for more and will use him for our bathroom remodel as well.
Description of Work: He cleared out a major clog in the y trap in the kitchen and laundry room after it had backed up last night.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jennifer H.
11/2011
5.0
plumbing
+ -1 more
We really like him. I would recommend him. He’s very honest and good guy. We completely trust him.
Description of Work: He’s our plumber.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cary C.
06/2011
5.0
plumbing
+ -1 more
As above. As soon as I figure out some of the new projects I want to do, John will be the first call I make (putting in a shower, maybe re-configuring lay-out in master).
Description of Work: He has performed multiple jobs for me and for my parents. He has replaced fittings in tub, shower, toilet, outside to inside main, and cleaned drains. One of the best things he did for me was to change the drain/outflow from my washing machine to the main floor drain. This was the first time I was told about the physics of water flow (need air in the outflow, not just water, so I needed a larger pipe to allow for airflow), and the first time in almost 10 years that I don't have water backing up from the floor drain with all but the tiniest wash loads. He is diligent, proactive (spots problem areas before they break) and has always consulted with me before tackling something that could end up being pricey or not what I wanted (so far every suggestion has been reasonable in price and prudent in being done). I gave him a B on punctuality only because he has been tardy once or twice, but always calls to let me know and give me the option to reschedule, and particularly after his prompt response to an emergency call from my parents, I know that he can be tardy because he triages problems, and my service call was for elective changes, other people have small to large disasters. I am happy to wait a little while for him, knowing that if I have a big problem, he'll be here as soon as he can. This is one of those finds I am hesitant to share because I would love to keep him all to myself. He's great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
Ron F.
05/2006
3.0
plumbing
+ -1 more
I made a scheduled appointment w/ John about 2 weeks before. Then after waiting an hour past the time, I called and he said he thought it was the next day. He did come the following day. He is a very likable fellow and does good work. However, he is slow and conducted other business while on my job. He had some business man drive to my house and was outside talking about something for almost 30 minutes! Later, in the afternoon he was going to run another errand and didn't return for 3 hours! I was surprised with the cost but made the mistake of not requesting a WRITTEN estimate, in advance. I didn't get the impression that he's hungry for business but has more than he needs. His truck seemed disorganized and he made multiple trips back and forth to his truck whereas having a tool box to carry items, rather than just his hands, would have been more time efficient. I'm not sure I'll use him again.
Description of Work: Cut out some bathroom wall tile, removed old 2 handle bathtub faucet. Soldered copper pipe to attach to a new Delta single control faucet with faceplate.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$695
CHERI H.
10/2005
5.0
plumbing
+ -1 more
JOHN NUTTALL IS VERY RESPONSIVE TO MY PLUMBING REQUESTS. HE SEEMS TO WORK SEVEN DAYS A WEEK AND IS VERY EASY TO REACH WHENEVER YOU NEED HIM. THIS IS IMPORTANT BECAUSE MY NEEDS ARE ATTENDED TO PROMPTLY.
Description of Work: I HAVE HIRED JOHN FOR VARIOUS AND ASSORTED PLUMBING JOBS AROUND MY HOUSE OVER THE YEARS.
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Service Categories
Plumbing
FAQ
JOHN NUTTALL PLUMBING LLC is currently rated 4.2 overall out of 5.
No, JOHN NUTTALL PLUMBING LLC does not offer free project estimates.
No, JOHN NUTTALL PLUMBING LLC does not offer eco-friendly accreditations.
No, JOHN NUTTALL PLUMBING LLC does not offer a senior discount.
No, JOHN NUTTALL PLUMBING LLC does not offer emergency services.
No, JOHN NUTTALL PLUMBING LLC does not offer warranties.