JDI Windows

After going through the headache of getting quotes from several window companies, JDI was a standout for both customer service, pricing, and quality. If you're in the market for windows you know, or soon will, that high pressure sales are the preferred tactic for most retailers. They will try to force you to commit to an overpriced product at a "discount" if you give up you ability to look into their quality claims or make comparisons. This was NOT my experience with JDI windows. Rex, the co-owner, is a straight forward businessman who stands behind his product and doesn't try to over-sell it to you. From sales, to ordering, to measuring, and installation, I couldn't be happier with this window buying experience. If you're in the market for custom home windows I cannot recommend skipping the big name national brands and going straight to JDI windows. I truly believe you won't find better service with a better product at a better price than JDI windows.

Honestly I'm baffled at these five star reviews... Todd came out in October and they say the can't get to our 8 windows and two sliding doors for 2-3 months. About 4 months later they get out to do the job (covid has slowed The supply chain, ok I get it). So they get out to replace the windows and finished up in one day. I imagined that they would clean the glass and remove all stickers, oh well, at least they did the job super fast right?!? WROOONG!!! Upon inspection, they left trash and debris everywhere (front yard, on the roof, back yard and pretty much ever room they were in)! Also, totally messed up the trim on the front and side wondows and about a dozen old screws were found in the shag carpet, as well as a giant piece of broken glass in my kids bathroom!!! Oh, and no screens?! Ok, again, supply chain issues... Todd says "we'll be back in a week or two to put in the screens". ALMOST SEVEN WEEKS GO BY, STILL NO SCREENS🤔!!! Finally I call them no answer, I leave a message on their website, NOTHING... A few days later a get a call back saying they'll be out as soon as they get the screens in. Oh and they've been paid in FULL at this point so I'm just over here thinking they cut and ran with no intentions of returning. So first off, how are you doing jobs without ALL the materials necessary to complete said job???Secondly, why would I want windows without screens?! This is Colorado the weather is unpredictable and not to mention, what's the point of having energy efficient windows if I can't open them without the threat of birds, bugs or leaves flying in the house. Anyways, bout a week later I get a call from Todd in the morning asking when they can come over to install the screens. I say "I'm busy until the early afternoon". Around 12:15 I get a TEXT from him basically saying he was there (I was on my way home at the time) and since I wasn't there that he was just going to leave the screens on the FRONT PORCH and I could put them in myself.... W**🤬?!? So lemme get this straight, my man wants over $13k to sloppily install windows and then I gotta finish the job myself?!? That's like going to a restaurant ordering a nice meal and right as your getting ready for dessert the waiter comes out and exclaims; (excuse me, texts you) "hey we were ready to get you your banana's foster, but you took too long eating. You can come back here and cook it yourself, here what you'll need. Oh, and please still pay us full price before you finish eating." 🤷🏽🤨 Totally unprofessional. Oh ya still no screen on the bathroom, hopefully it'll get put on before next year!🤦🏽♂️ At least I know who to call for our NEXT job... ANYONE ELSE!!!👎🏽💩

Outstanding sales service (NO PRESSURE). Last year JDI replaced 8 windows, this time 9 more. We are 100% pleased with sales, service and the product. We plan to replace all windows using JDI Windows.

If we could give a 10-star rating we would. We recently replaced 12 windows with JDI and have nothing but the highest recommendation for them. Rex (the owner) is great; he's very personable, professional, knowledgeable and most importantly no high pressure sales pitch, which we greatly appreciated. The price was very competitive and we really liked that NO down payment/upfront money was required until the installation was complete. We had 4 bids and JDI was the only company that offers this. Darrin Sr. (installer) and his crew (Darrin Jr. and Rob) came out for the installation; they are professional, courteous, meticulous about their work and really nice guys. Darrin Sr. is great at communicating (scheduling, expectations, etc.). They were on time and worked continuously until the entire job was completed (1 ½ days). As each window was installed they cleaned the windows, vacuumed, cleaned up all construction material and reinstalled our blinds... THANK YOU!! Overall JDI service is superb and we highly recommend them. We are more than pleased and love the Amerimax windows.

We chose JDI Windows to replace all our windows and one slider. I researched quite a few companies and decided to call JDI because of all the positive reviews I’d read for them. Deciding on contractors to work on your home is a difficult decision because you really don’t know who to trust. The ENTIRE process was OUTSTANDING! From the initial phone call scheduling Rex to come to our home to discuss our needs through the completion of the project, the communication, professionalism and attention to detail was 100% consistent and positive! Rex spent time with us ensuring we understood what the result would be, how much it would cost, who would do the work and when it would start. Our project was then passed along to Brent, and he came out before ordering our windows to double check measurements and scope of work. The work began when they said it would and took less time to complete than originally anticipated. Our windows are beautiful, energy efficient and have truly changed our home. I would HIGHLY recommend JDI Windows to anyone looking to replace windows and sliders. The product is great, but it is their people that really set them apart from other contractors. They are personable, collaborative and reachable. Brent, Garrett, and Eric performed our install. What impressed us most was their awareness that they were in someone’s home, and every aspect of their behavior demonstrated they were respectful of our home and pets. They worked with us knowing we had pets to shuffle and secure as they moved from room to room. So thankful for that! They also cleaned up as they went and communicated expectations for the next day before they left. It was obvious that Brent, Garrett and Eric really cared about the quality of their work, true craftmanship! Our experience with JDI Windows exceeded our expectations and set the bar really high for other contractors. Thank you to Rex, Brent, Garrett and Eric! We really appreciate you and truly enjoyed working together! Valarie D.

Rex Hayden of JDI Windows and Exteriors was incredible to work with and the end result was even better. He showed up on time to assess our windows and gave us a quote that was extremely reasonable. He walked us through the window replacement process and answered all of our questions. We replaced 10 windows of varying sizes. JDI installs Amerimax windows which are made and cut in Loveland, Colorado, which is extremely important when replacing windows at high altitude! On the day of the install, the crew showed up on time, completed the job in one day, and left our house clean. Rex kept in clear communication from start to finish, and covered the additional cost of an unforeseen issue with our metal window casings. JDI Windows and Exteriors is an honest, efficient, hardworking company who stands by their work and customer service.

Great service, great windows and the price can't be beat.

My husband and I had a great experience with JDI Windows. Rex clearly explained our options, helped us work through the HOA review and approval process, and made it possible for us to reduce our installation costs. Darrin and his team of installers were on time, personable, and very efficient. We were also happy to purchase windows manufactured here in Colorado. We highly recommend JDI Windows.

Rex was was great in providing us the break down on the labor and cost. There was also no pressure from Rex to use JDI, which we experienced with one of the other companies. We had two other companies come out to bid and Rex saved us thousands of dollars. Joe and Michael showed up on time and did a wonderful job. They cleaned up everything afterwards and even sealed around the new door we just had installed from another company who did not seal it! Michael even provided us with a cost on replacing some bricks out front that were coming apart. Will use them again and enjoyed how down to earth everyone was and how easy the whole process was!

I had set up a consultation for a window quote with JDI, but then cancelled it because I went forward with Champion Windows. Rex, the part owner, texted a 6 page long response about how they could do a better job and that I over paid. I replied with "thanks you but no thanks". He then went on to tell me I'm being ripped off and "hope you have a good job" to pay for it. I called the owner of the company to complain about how Rex was speaking to a potential customer and the owner agreed with Rex and said that I was reading into the text wrong. I had a long 10 minute phone conversation with the owner, where he did stay calm even though I was extremely offended and ****** off, that basically concluded with the owner claiming Rex had not done anything wrong. I will never use any company that isn't going to treat me with respect, no matter what service they provide. And I would never let anyone who is going to speak to me that way, into my home. Customer Service is paramount in most industries, and I know that the customer is NOT always right, frankly they are wrong most of the time. But when you are trying to bring in business for your company, how you speak to any customer can make or break any deal. A simple "thanks for thinking of us and I hope you have a good day" would have been the right way to go. But JDI didn't, they chose to patronize me, and simply imply that I'm a dumb girl for spending more money. I will not be recommending JDI Windows tor anyone. If they are that pushy and nasty to get my business, then they must be struggling to get other business. Sorry, but I will move forward with a company that I know will be here through the lifetime of the warranty on my newly installed windows.

We had several companies come out to give us a quote. JDI was amazing! They went over everything they would do and provided the most professional service we could ask for. Once here, they were efficient and cleaned up everything! I am having them back next year to finish the remaining windows. Most important, no money down until the job was done! Brent and his crew were the best!!! Thank you.

From start to finish JDI Windows were extremely professional, courteous and helpful. The windows look/work great and the installation was done to a high level of quality. I would highly recommend JDI to anyone needing window replacement.

The quality of the Amerimax windows is great but what makes them look fantastic and function well is the quality install from JDI. Their install team was quick, clean and you could tell you had hired professionals. As first time home owner I had lots of concerns but all my questions were answered throughout the process. I wish JDI had been a little more proactive as far as keeping me the customer informed about the progress between signing the contract and scheduling the install. Customer should not have place multiple calls and emails to get an update. That being said, I would hire JDI again. Great product, great installers!

Look no further if you are replacing the windows in your home. JDI is the company to use! After going to the home show in Denver, we had signed up with a few companies to get estimates for whole house window replacement. Then we came home and read the reviews with the big name window replacement companies we had scheduled with and were horrified. Through the review process, we found JDI windows and scheduled with them and canceled the others. What a great choice that was. Rex came out and was a no-pressure sales person. He explained the benefits of the Amerimax windows which are made right here in Loveland. That means they never have to travel from sea level to Colorado where changes in altitude can cause problems. The windows we were replacing were the 1990's builder grade window with the jail cell look. They were little better than Saran wrap and they iced up on the inside during cold weather. We LOVE our new windows with the nice clean, no bars look. Our home looks brand new now. We can already tell they will be much better than our old ones and save us money with our heating and cooling. Brent, the head of installation came out and measured every window and everything arrived exactly as was ordered. We asked for the best installation team and we got it. Todd and Joe were prompt, courteous, and conscientious. They put down tarps and did they very best to be careful of the furniture and the floors. Both are very hard workers and finished the job in only two days. The customer service is excellent and Rex returns calls promptly. This company is Nordstrom service all the way. JDI windows provides a quality product coupled with professional, hard working, honest employees.

Extremely well - attentive service, prompt replies to both emails and telephone calls. JDI worked with our bank to ensure Energy Loan could be used for payment.

This company was referred to us by a friend, who told us that they were having windows replaced and she stated that the company that she went with were dependable, prompt and courteous reasonably priced and were great to do business with.. Mr. Rexford Hayden came out to our place and provided us with advice as to what would be best to install regarding our patio doors and 2 windows. Mr. Hayden also went over everything in detail as to how they would be installed and gave us a complete breakdown of the cost, the items involved and warranty inforamtion, along with brochures showing the doors and windows and even told us how and what the installers would do regarding the installation. I cannot say enough about this company, Rexford and the installers who came out to do the work in short were just great. The installers were kind, on time, and curtious. They respected our home and took great care in installing the doors and windows and cleaned up everything when the job was completed. They provided us with details on how the doors and windows would be installed and during the process asked if we had any questions and if we did explained what was to be done and how. If something was different that what was said they provided us with an explanation before proceeding. Upon completetion of the work they gave us advice as to how to care for the doors and windows. The installers were Josias, Tony and Daren Chavez, if and when we decided to do the other windows we will absolutley go with JDI and we will request that these installers do the work and we will certainly recommend this company and it's installers to our family and friends. The quality of the work done was oustanding. We could not be more pleased.Anthony Gallardo

I was meticulous in my efforts to find the right company to install replacement windows and now I know I indeed found that company with JDI. Three things set JDI windows apart: price, adaptation, and a quality installation.First, I requested bids from over a dozen companies, all with positive reviews on Yelp, BBB, and Angie's list. I found that the prices ranged from what I paid, up to 5x more than what I paid for the same windows! There was only one other company in the market that came close to the price I negotiated with JDI.Second, as I learned more about windows and NFRC ratings, JDI continued to adapt to meet my needs. They ended up quoting several different manufacturers at my request, and while the sales person would make it clear that he didn't feel certain requirements were necessary, he recognized that the customer is right and accepted my decision.Third, and I can't stress this enough, the team installing the windows was very friendly, and professional for the installation. They worked hard, complemented the home owners (never hurts), and cleaned up more than I would have expected - they offered to do touch up paint work that I didn't feel was necessary. They were an amazing team.

We shopped around to locate a reputable, quality window company for a year. After several quotes, we selected JDI for several reasons: 1) the product is manufactured in CO and have good reviews, 2) Rex stands behind his product and installation 100%, 3) All costs were broken down to include how much installers were paid and the profit made on the job, 4) excellent reviews and 5) the price coupled with the quality couldn't be beat. If you are looking for a solid window contractor call JDI, you will not be disappointed.

Rex as JDI is great and stands by his product. My house is 19 years old and had existing vinyl windows that were starting to fail - original cheap developer windows. After significant research on-line - I obtained several bids and by far - JDI and Rex impressed me the most and their price was very competitive and very fair! We went with the standard line from Amerimax windows and upgraded a few in critical locations where we get the most sun or use! Rex was professional and his installation crew did a great job and it was amazing how fast they worked! They cleaned up well and were very timely and punctual! I waited about 8 months to put this review in as I wanted to let the windows get used and settled in! After 8 months with the windows - I'm extremely satisfied and YES - I would use them again and I highly recommend JDI! They did a great job and I'm a happy customer!!

Had all of the windows in our house replaced. After extensive research, we chose JDI Windows because they were the most helpful during the process and offered the best value. They worked with us on scheduling installation around tree removal (which took unexpectedly long to schedule) and work crises. The crew that came out was great. They were professional and experienced and were able to complete the work before the snowstorm blew in that afternoon.

Installed 10 windows and a sliding glass door.

Great company to work with. It has been 18 months since we got the windows installed and we couldn't be happier. This was a big purchase for our home and Wes Jones came to to our house multiple time and answered all of our questions. We got a great price for the quality of window we got.

Mr. Hayden was excellent, came out gave me an estimate on replacing our windows. Gave me a good deal, they came out installed 21 windows. Only issue was they never followed up on a problem that I was having with flies in my home, but it was not a porblem with the windows there was a carcass in the alley way. I contacted them but never heard back from them or they would have recieved all "A" ratings.

See above. Everything went great - price, quality and installation of windows. Showed up on time, cleaned up when done, good job installing and good quality window.

Great! The worked to ensure all our quesitons were answered. Wanted to make sure we were 100% happy with the look and the work, which we are. Respected our home and ensured it was secure at all times. Cleaned up after their work. Keep in communitcations with us at all times on the project. We will use them again in the future when the last 5 windows in the house are replaced.