GRATEFUL HEART CONSTRUCTION LLC

This company was originally owned by Paul Graumann. It was "sold" to Gary and Lynn Pappas. They started my project and after demolition, started sub-contracting the work without my knowledge. They kept collecting scheduled payments from me and not paying the subcontractor. Eventually they stopped answering the phone or EM from me or the subcontractor and never showed up to finish the work. I discovered the business transaction was never finalized between Graumann and Pappas, and ownership and accountability are very unclear. The sub-contractor is coming after the clients for money owed to him. Avoid these people at all costs!

Was initially quite pleased. Very professional contract process although gave themselves 8 weeks to complete a 4 week job. Was disappointed that the designer, project manager, and job supervisor were all different people. Job supervisor and project manager never came to the job site...just sent workers out. I felt like I was the job supervisor. Constantly bringing things to their attention which had not been addressed or different from the design. Workers only came 1-2 days a week, so the job stretched even beyond the contracted 8 weeks. Halfway through, several workers quit and they had to subcontract out the rest of the job. Communication became very difficult, and many promises were made which were not kept. Debris was not removed along the way. Dust containment was not provided until I asked for it, even though it was included in the contract. Eventually found out the company is experiencing financial reversals. I am still waiting for my project to be completed.