About us
Business highlights
32 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesSenior Discount
10%
Accepted payment methods
Reviews
4.917 Reviews
Showing 1-17 of 17 reviews
Irene Z.
03/2013
carpet cleaners
 + -1 moreThe experience I had with Fresh Start Chem Dry was very good. I purchases the service through a deal with Angies's List for a whole house carpet cleaning. I called Fresh Start Chen Dry a few times and left a message. They did get back to me and were very helpful. Joe and Cali came to my home at the agreed time and day. They both were friendly and easy to work with. They did a very thorough job cleaning the carpeting. I didn't have to wait too long for the carpeting to dry and it looked great! I wouldn't hesitate to use their service again. !
Description of Work: I hired Fresh Start Chem Dry to clean the carpeting in my home. They first vacuumed all the carpeting, then they used their machine to clean the carpeting and finally they used a carpet rake to lift and groom the carpet pile.
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Yes, I recommend this pro
$259
Robin Y.
10/2012
carpet cleaners
 + -1 moreThe team showed up exactly on time and first walked through with me, discussing the job and the plan. They explained all of my additional costs clearly and completely before starting to work. Their van was well equipped with all the supplies they needed. They got started right away and worked hard for over 2 hours. They continued to professionally and politely answer my questions as they worked. I was completely shocked when I examined their completed work-it was amazing! Dog urine stains and odors, oil stains, and make up stains disappeared. They pointed out a few small stains that were not able to be lifted-but they had warned me about that ahead of time. The carpets look amazing, smell great without being overwhelming, and dried as promised in just a few hours. They gave me clear instructions about how to care for the carpets before leaving. They cleaned up well and showed me what they had removed from my carpets. I will use this company/franchise from here on out and will recommend them to my friends. It's great to find such a good company.
Description of Work: This crew was fantastic. They came to clean my carpets as outlined in the Angie's List offer as well as the extensive add on services I requested. In all, they cleaned all 3 floors of my house as well as 3 landings and stairs. I called them ahead of time to make sure I was not asking for too much on one visit and they assured me that they could handle it all in one visit and would do a thorough job, no matter the size. I also warned them that I had lots of stains from dogs, but they were sure they could handle the job. They did not disappoint!
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Yes, I recommend this pro
$500
Dana P.
09/2012
carpet cleaners
 + -1 moreI was very pleased with my service. They were punctual, showing up in the time frame that said they would, and calling to give me about a 30minutes heads up that they were on the way. They were very patient with me while I finished up a phone conversation, inspected what needed to be done, went over pricing, and then did the work. The explained what they had done afterwards and then showed me all dirt they took up (though I probably didn't need to see that ! :)) The carpets dried very quickly. I had the basement stairs done alone the the entire basement and it was dry within 3 hours. Would use them again.
Description of Work: They cleaned the steps down into my basement, the wall to wall carpeting in the basement, and then two area rugs upstairs.
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Yes, I recommend this pro
$159
Jayne C.
08/2012
upholstery cleaning
 + -1 moreSee info above!
Description of Work: I called Derrick, the owner, on Monday. He was extremely nice, friendly, professional, and answered all my questions about getting my sofa and overstuffed rocker cleaned. He scheduled either Joey or Cali to see me the following day, 8/28/12, between 2:00 - 4:00 p.m. Derrick told me one of the guys would call me to let me know when they would be arriving. Sure enough, I received a call from Cali around 3:00, letting me know he'd be at my place around 4:00. But when he got delayed, he was kind enough to call me back and let me know it would be after 4:00 p.m. I really appreciated being kept informed. Cali was a wonderful young man who took his job very seriously. He tried to figure out the best way to clean my furniture. He finally decided he could run hoses from his van up to my 3rd floor balcony, through my sliding glass door, and into my living room. I left him alone to work and told him I'd be working in my bedroom if he needed me. When Cali finished his job, he called me to come see if everything was done to my satisfaction. He did a SUPER job. My 10+-year-old furniture looks like new. I am soooo pleased with the service. Cali was very friendly, but very professional and totally committed to making sure I was pleased with his work or he told me he'd "do it over"!! Awesome attitude! The next day, I had a message on my phone from a sweet gal at Fresh Start Chem-Dry, asking if I was happy with their service, did I have any questions or concerns, etc. I was so impressed with that! How many businesses even care what the customer thinks? They usually just want our money and don't care that much about the service. So I would highly recommend this business to anyone needing their carpet or upholstery cleaned. Cali told me they even clean out cars!!! WOW!!!
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Yes, I recommend this pro
$130
Elaine C.
04/2012
carpet cleaners
 + -1 moreWork was performed by Jeff and Joe who did an exceptional job. They arrived within the time frame that we were told. They were very thorough. All of the areas cleaned up beautifully. No smell from pet urine as we have had in the past from other companies. Our carpet looks like new again and we've had it for 7+ years. We will definitely use them again.
Description of Work: We had all of the carpet in our 2-story house cleaned. Three downstairs rooms, 5 bedrooms, stairs and a hallway. We knew we had a lot of pet issues from dogs that had probably been there for years and they were able to show us exactly where the problems were.
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Yes, I recommend this pro
$630
Tony H.
07/2011
carpet cleaners
 + -1 moreEverything turned out great with this company. The crew was very professional and helpful. Cary was great with following up with home depot. After they were finished the carpets were very clean. They actually did a better job than I thought they would. I would use this company again.
Description of Work: They came out and cleaned out carpeting in my home.
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Yes, I recommend this pro
Barbara B.
02/2009
carpet cleaners
 + -1 moreI was VERY impressed with everything related to this. First, the information provided over the phone, second the promptness and courtesy shown by the cleaning professionals, they did a great job, my carpets are really clean and the shorter drying period was wonderful. I had good conversations both on the phone and with the cleaning professionals about the protectorate and I am PLEASED!
Description of Work: Carpet cleaning was done throughout my entire house.
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Yes, I recommend this pro
$300
Helen L.
01/2009
carpet cleaners
 + -1 moreOriginally they cleaned carpets in living room and dining room, plus two sets of stairs. Carpet looked good when they left, although they forgot a small area. I called, they returned next morning and did this area. After 2 days and the nap "settling" the dining room and basement steps looked as if they had never been cleaned! I called and they came back several days later and re-cleaned the dining room and stairs. Their excuse was "there must have been dirt in the pad which seeped up after we left". This excuse made absolutely no sense to me. Although this re-cleaning helped a lot, the carpets are still dingy in the dining room (which, by the way, is NOT a high-traffic area in our home). This has never happened with any other carpet cleaning service. I am quite disappointed, especially since this company got good ratings from other users. As an added, rather bizarre note, several hours after their last visit, I discovered that someone had vomited in two places on my driveway. Although I have no proof, it seems like a rather odd coincidence.
Description of Work: Cleaned carpets in living room, dining room and two sets of stairs (one to upper level, one to basement). Update 2/17/09: Professionalism grade B on first visit, C on re-cleaning.
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$224
CHRIS A.
08/2008
carpet cleaners
 + -1 moreThey did a great job. I would use them again in the future for sure. They were quick with the cleaning and they didn't leave any blotchy spots on the carpet.
Description of Work: They came over to clean my carpets.
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Yes, I recommend this pro
$200
DONNA K.
08/2008
carpet cleaners
 + -1 moreThey did a good job. The price was a little bit more than what they quoted because they did an extra carpet. The man that came was polite and professional.
Description of Work: They came out to the house and cleaned 5 rooms of carpets and 2 hallways.
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Yes, I recommend this pro
$200
ANNETTE M.
10/2007
carpet cleaners
 + -1 moreI had previously used traditional methods for carpet cleaning and wanted to try Chem-Dry because of the faster drying time. They explained that they used only 1/3 of the water that traditional methods use. The tech arrived on time and briefly explained the process and then moved the remaining heavy pieces of furniture before cleaning the carpet. He was at my house a little less than an hour and a half. The carpet was pretty dry after 4 hours, which was a pleasant change from the 2-3 days I'd experienced with traditional methods. All spots were gone, the nap was lifted, and the carpet looked great again.
Description of Work: I received an accurate estimate on the phone by describing room sizes and descriptions. The rates are based by room rather than square footage, but I had estimated I had about 800 square feet to be cleaned. The gal on the phone explained that her estimate would be subject to final approval by the technician who would verify what I described. I was pleased when the phone estimate and the actual charges turned out to be exactly the same, and they allowed me a 10% senior discount. The work was scheduled for one week after the estimate.
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Yes, I recommend this pro
$175
LAURA C.
01/2007
carpet cleaners
 + -1 moreThe workers communicated well even before the job by calling me the day before for confirmation, then 30 minutes before they were scheduled to arrive. They were flexible about the arrival time, and then arrived at the time they promised. They worked efficiently and did a great job of getting my carpets clean. I'd definitely hire them again.
Description of Work: I hired them to clean the carpets on the first floor and in the basement rooms. I like doing half the house at once as this gives the family somewhere to go while the carpets are drying.
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Yes, I recommend this pro
$250
Dusty F.
07/2006
carpet cleaners
 + -1 moreWell, I waited a few days before submitting this report. Am happy to say, my carpet looks wonderful, and is keeping the "new nap" appearance. The gentleman who did the work was professional and personable. The odor was very pleasant, a great surprise. Dry in an hour, which was very helpful as well. Fantastic experience.
Description of Work: Cleaned wall-to-wall carpet upstairs and stairs. Applied something special to stairs to prevent stains.
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Yes, I recommend this pro
$149
BECKY S.
06/2006
carpet cleaners
 + -1 moreI called after business hours to schedule an appointment. Chem Dry called me back early the next morning. Chris, the representative, was very punctual (much appreciated). He surveyed the area and confirmed that we only needed the regular solution and not their hot carbonated treatment (which is nice but very expensive). He asked if we would like stain guard on the carpet as well and was up front about the price. He indicated that it would make using their spot cleaner much easier. Chris cleaned the entire house in 2 and a half hours, much quicker than we had anticipated (again, much appreciated.) He also corrected the number of stairs on the work order (to our benefit). He was pleasant, professional and did a nice job on the carpets. We like Chem Dry because it is hypo allergenic, dries quickly and is safe for pets and children (all products are all natural.)
Description of Work: We had all of the carpets cleaned in the house with their basic carpet cleaning solution and stain guard in 3 rooms.
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Yes, I recommend this pro
$240
BECKY S.
02/2006
carpet cleaners
 + -1 moreThe representative from the company was very polite and honest with the pricing and options available. He did not try to sell me the most expensive. I had a coupon for 15% off the entire job, which helped with the final bill. Since I have used them before, it is easy to call and make an appointment. I pointed out some obvious stains, which he was able to get out for the most part. Chem Dry is a little more expensive than other carpet cleaning companies, but it dries much faster, is safe for pets and children as well as allergies.
Description of Work: I had the basic cleaning done as opposed to the HCE (Hot Carbonated Extraction) since the tech indicated the carpet was only lightly soiled. I had 3 bedrooms, a hallway, living room and 8 stairs cleaning. I then bought 2 cans of spot cleaner (which is the only spot cleaner that really works for tough stains.)
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Yes, I recommend this pro
$161.95
LYNNE W.
11/2005
carpet cleaners
 + -1 moreThey did an excellent job & were very clean.
Description of Work: Carpet cleaning for the entire house.
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Yes, I recommend this pro
$150
VICTORIA J.
06/2005
carpet cleaners
 + -1 moreA YOUNG MAN CAME AND DID A TERRIFIC JOB, AND GOT OUT MOST OF THE STAINS AND TOLD US HOW TO KEEP OUR CARPET CLEAN AND MAINTAIN IT TO KEEP THE LIFE OF THE CARPETING.
Description of Work: WE HAD THE ENTIRE INTERIOR OF OUR HOUSE CLEANED BEFORE WE MOVED INTO OUR NEW HOUSE. 1800 SQ. FT. OF CARPETING.
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Yes, I recommend this pro
$350
Contact information
5306 S BANNOCK ST STE 7, Littleton, CO 80120
http://www.freshstartchemdry.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Leather & Vinyl Repair
FAQ
FRESH START CHEM-DRY is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
FRESH START CHEM-DRY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, FRESH START CHEM-DRY offers free project estimates.
No, FRESH START CHEM-DRY does not offer eco-friendly accreditations.
No, FRESH START CHEM-DRY does not offer a senior discount.
No, FRESH START CHEM-DRY does not offer emergency services.
No, FRESH START CHEM-DRY does not offer warranties.
FRESH START CHEM-DRY offers the following services: CARPET AND UPHOLSTERY CLEANING. LOW MOISTURE, DRIES IN 2-3 HOURS. ENVIRONMENTALLY SAFE FOR CHILDREN AND PETS. SPOT DYING, PET URINE ODOR TREATMENT. LEATHER CLEANING.
CARPET REPAIR
Contact information
5306 S BANNOCK ST STE 7, Littleton, CO 80120
http://www.freshstartchemdry.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PM