The good: They were responsive and agreed to do the job right away. The bad: They wanted to be paid in cash and did a lousy job of cleaning. It had to be redone by my regular contractors.
Description of Work: We requested that a vacant foreclosure property be cleaned. The company requested to be paid in cash, and since the property is some distance from my house, I met them near their office, and I paid them prior to the time the job was finished. Big mistake! When I got down to the property a few days later, it was barely cleaned and I had to pay my regular contractors (who are highly skilled and expensive) to clean it. It took them several hours to properly clean the house.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$250
Paula H.
01/2009
5.0
house cleaning
+ -1 more
Very good job.
Description of Work: Thorough housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MARION S.
09/2008
5.0
house cleaning
+ -1 more
I think they did very well. They sent two gals out who were very nice.
Description of Work: They cleaned the house for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Teah B.
08/2007
4.0
house cleaning
+ -1 more
Great Service. I enjoyed the team that came to my home. They were very friendly and productive. They did a great job. I will use them again!
Description of Work: Home cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ALAN S.
07/2007
5.0
house cleaning
+ -1 more
They do a super job. I just started using them and I am wonderfully pleased with their work. I find them very thorough and very professional.
Description of Work: They come out each two weeks and thoroughly clean my 2000 square foot home. They clean five bedrooms, 3 baths, my kitchen and the dining area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
TODD H.
06/2006
4.0
house cleaning
+ -1 more
The team was on time and did a good job. While the cost for ongoing service is competitive, the initial cleaning cost is expensive. The company was able to do an initial consultation/quote the day I called and they were flexible in scheduling the appointment to do the work. The owner speaks limited English and the initial consultation and scheduling are managed through family members. I plan to use this company for regular cleanings.
Description of Work: Housecleaning, initial. (Subsequent services cost less). Including mopping, dusting, vacuuming, interior windows, exterior sliding doors, baseboards, blinds, kitchens and baths.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
TERRY C.
06/2005
5.0
house cleaning
+ -1 more
GREAT SERVICE. WHEN I HAVE HAD PROBLEMS IT IS CORRECTED RIGHT AWAY. TIMELY AND DEPENDABLE. ALWAYS CLEANS VERY GOOD. ALWAYS ANSWERS AND RETURNS PHONE CALLS IN A TIMELY MANNER.
Description of Work: CLEANING OF MY HOUSE WEEKLY. VACUUM, CLEAN THE BATHROOMS, MOP, DUST, WASH ALL COUNTERS AND DISHES & CLEAN ALL VENTS.
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Service Categories
House Cleaning
FAQ
Arcelia's Cleaning Service is currently rated 4.3 overall out of 5.
No, Arcelia's Cleaning Service does not offer free project estimates.
No, Arcelia's Cleaning Service does not offer eco-friendly accreditations.
No, Arcelia's Cleaning Service does not offer a senior discount.
No, Arcelia's Cleaning Service does not offer emergency services.
No, Arcelia's Cleaning Service does not offer warranties.