The tree and stump removal appeared to go relatively well, but they took the main trunk down mostly all at once. When it hit the ground, everyone for several houses around thought something hit their house - it REALLY shook the ground. A large part of the trunk landed in the neighbor's yard. It took a few weeks for us to realize that the trunk hit the ground so hard it broke the neighbor's sprinkler line. I called and was told that the agreement I signed said "Not responsible for sprinkler system / underground utilities" but that someone would call me back. No one called me back. I understand that I would need to know the location of my underground utilities and that I would need to protect any sprinkler heads from damage - but this damage was done as a result of their negligence because they let the tree fall in my neighbor's yard and they cut down too much of the trunk all at once.
Description of Work: Tree and stump removal
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$850
Christopher L.
02/2019
5.0
tree service
+ -1 more
They did a great job. They were quick, inexpensive, professional, and very careful in removing the limb which was right against the side of my house. The limb was removed carefully, disposed of, and the area was cleaned up. I will work with this company again.
Description of Work: I needed a limb cut off of a tree in my yard
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Service Categories
Tree Service
FAQ
My Denver Tree Service is currently rated 3.5 overall out of 5.
No, My Denver Tree Service does not offer free project estimates.
No, My Denver Tree Service does not offer eco-friendly accreditations.
No, My Denver Tree Service does not offer a senior discount.
No, My Denver Tree Service does not offer emergency services.
No, My Denver Tree Service does not offer warranties.