We got home from a weekend away and found that our fridge was no longer cold, averaging a temp of 60 degrees, and we were pretty desperate to get it fixed as soon as possible. Dave asked a lot of questions when I first called and was able to narrow down the problem right away. It's clear he knew his stuff, even though our fridge is fairly old and isn't a brand you encounter very often. He immediately started tracking down the correct parts and was able to schedule us for a repair the next morning. He explained everything and gave me thorough instructions on defrosting the fridge/freezer so it was ready for him. He also gave a quote on parts and labor up front so we knew what to expect. Dave showed up right on time the next day and fixed our fridge in under an hour for ~$20 less than his quoted price. We will monitor the fridge with a thermometer going forward, but we don't expect to have any issues after this repair. He saved us from days of inconvenience and from having to purchase a new fridge, which easily would have been $1000 or more. Having a fridge go out is never a pleasant situation, but Dave helped make it so much more painless than it could have been. We HIGHLY recommend using Appliance Rescue Service for great service at a reasonable price.
Description of Work: Came to our home to fix an older side-by-side fridge that had broken over the weekend and was not keeping things cold. Replaced a broken defroster component that had caused ice to build up in the freezer, blocking cold air from getting over to the fridge side.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Richard J.
05/2014
5.0
appliance repair
+ -1 more
Dave asked the right questions and had me perform a few small tricks with the washing machine. Ultimately, I was not slamming the door hard enough and solved the problem by taking a harder whack at it. Regardless, we had made an appointment and the simple discussion demonstrated to me that Dave knew what he was doing. I will call him with my next appliance crisis.Thanks Dave,r
Description of Work: Discussed problem with washing machine on the phone
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
David N K.
05/2013
5.0
appliance repair
+ -1 more
Appliance Rescue Service communicates well. He's never failed to fix anything that we asked him to look at and he is remarkably inexpensive.
Description of Work: We use him for appliance repair.
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Service Categories
Appliance Repair
FAQ
Appliance Rescue Service is currently rated 5 overall out of 5.
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Appliance Rescue Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Appliance Rescue Service does not offer free project estimates.
No, Appliance Rescue Service does not offer eco-friendly accreditations.
No, Appliance Rescue Service does not offer a senior discount.
No, Appliance Rescue Service does not offer emergency services.
Yes, Appliance Rescue Service offers warranties.
Appliance Rescue Service offers the following services: Appliance repair.
I do not move or sell appliances. I also do not do "Closed system" refrigerator repair (compressor replacement)