Cutting Edge Tree Care

Wonderful experience working with Cutting Edge Tree Care. Polite, courteous, knowledgeable and thorough.

With the advice given over the phone, we determined that I did not need any on site service so I my comments here are limited. I was expecting to pay for a service call to give me the advice I received free over the phone. I feel that makes a statement for their customer service and I will definitely call them again if/when I need tree service.

I had called for an estimate just before there was a severe thunder storm in Erie. Of the three companies I contacted, Cutting Edge was the only one who called to let me know that they were going to be late with my estimate because they needed all of their staff to assist people who had trees on their cars or blocking their driveways. They gave me a fair estimate, good advice and I will be using their services next. Spring. I was impressed by their professionalism!

Cutting Edge was the lowest bid we received, and they provided top-notch service. They clearly communicated when they would come, choosing a date that they hoped would be cold enough to protect the peach tree from blight -- and that they would reschedule if it wasn't cold enough. They showed up right on time and were fast, efficient and quiet -- I had been expecting chainsaws and chippers, but Charley cut everything by hand and his assistant loaded it in the truck to be chipped elsewhere. Charley was friendly and personable and obviously likes what he does. He told us a little bit about his competitive tree climbing -- very cool. The trees look great and I'm sure were happy to be relieved of the dead and excess wood -- the locust was way overdue for trimming. Highly recommended.

While I had to wait several months between the time of the estimate and the work, it was well worth it. They were very careful with the trees, one of which is extremely large, and took care with any nests they found. They cleaned up as they went. All work was started and finished on the prearranged schedule. They were very punctual, tidy, and professional.

They were really good. I very much like them. They have a good price: a good value for the service they performed.

The job went very well. They had to remove a dead tree on the backyard, which was completely dead. They cut that tree and cleaned my front yard. They came quickly when I called them. The estimate was accurate. They scheduled a couple of weeks to do the work and did it in time.