rible business. I booked for them to arrive at my house between 10-2. No one showed up. I had to call them and they said would be there in a hour. No one showed up. Called them back again and they said would not be there until after 5pm. I told them I would not be home then and they gave me a window of 2-6 or 3-7 the next day. I told them not to bother as I didn’t want to sit around all day again waiting for them not to show up. They wouldn’t even try to find another technician to get to my house on time. Do not book garage work with this business unless you like sitting around all day for no one to show up.
Description of Work: Replacing garage door opener
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Glenn R.
01/2017
5.0
garage doors
+ -1 more
The job went very smoothly and the new doors work beautifully!
Description of Work: Replace two 50-year old garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter A.
05/2016
5.0
garage doors
+ -1 more
They were not able to come the same day we called when our spring snapped on our garage door. But they came the next day (said they would be there at 12:30, turned out to be almost 1:00 PM) and the door works great. They will have to come back to replace weather stripping since we didn't ask about repairing that ahead of time and they don't usually carry that around with them. Would call them again.
Description of Work: Repaired spring, cables and track on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$240
Stephen P.
01/2014
5.0
garage doors
+ -1 more
Installer was 1.5 hrs late, but I did receive a call saying he was held up. Installer and helper were quick and efficient and opener has been working fine. We did have to climb up and straighten the antenna for the repeater.
Description of Work: Installed brand new garage door opener -- Liftmaster Belt Drive, with repeater for older car remote.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$430
john paul A.
01/2014
5.0
garage doors
+ -1 more
Work was completed from start to finish in about an hour. Both office staff and staff on site were professional, courteous and knowledgeable. After installation, we were given thorough instructions and were helped in setting up remote controls, both in the car and hand-held. Would definitely recommend and use again, if necessary.
Description of Work: Installed new garage door opener and springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Mike K.
01/2014
5.0
garage doors
+ -1 more
Since I have not tried the fix just yet, followup with me if you like. ?Mike mikekrell@comcast.net The point is this: The experience described above ? one phone call to an honest business ? made my Angie's List subscription worthwhile
Description of Work: Provided great technical support, telling me step by step how to figure out whether the remote control lost its programming or the receiver in the main unit had died. For me, a key test of a service provider is will they try to enable me to do self help. The honest and good ones will enable the homeowner and build trust toward the bigger repair or replacement down the road.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary H.
01/2014
5.0
garage doors
+ -1 more
Fantastic! They were on-time, polite, walked me through what they were doing and when the invoice was handed over they were cheaper than they had quoted over the phone. The gentleman was very professional and friendly. In other words, I was blown away by the service. Top job BGD!!!
Description of Work: Changed the internal parts of the opener (not the motor or electrics) - bearings. bushings, cog, etc, service door and tighten springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$151
Cornelia D.
12/2013
5.0
garage doors
+ -1 more
These guys are the best. Reasonably priced, prompt, on time. The performance of our garage door and opener had been deteriorating for years. The opener did not work smoothly, and had to be helped by hand in temperatures less than about 35 degrees. Eventually it seemed to fail completely and we were back to a very creaky door in manual mode. Boulder Garage Door came out the next day and set everything to rights. Thing works better than brand new now.
Description of Work: Replaced gears in Liftmaster garage door opener. Tuned up entire system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
john paul A.
11/2013
5.0
garage doors
+ -1 more
Will definitely recommend to anyone. From the first phone call to the final trim, everything was done well and professionally. Office staff was knowledgeable and helpful. Service was available the day after the initial call. Called a couple times on date of service to say they would be late as soon as they knew (only an hour late due to some difficulties at an earlier job). Entire job was complete in an hour. Instructions on use and assistance on setting up codes and car remotes was helpful and professional. I can only say good things about this experience.
Description of Work: Installed new garage door opener. Installed new springs. Tuned-up entire system. Added trim along top of door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Janice S.
06/2013
5.0
garage doors
+ -1 more
After having a different vendor "no-show" two days in a row, we contacted Boulder Garage Door. They did the job exactly as we contracted it. The new doors are exactly as we expected and the installation was superior. The new doors operate and seal properly and they even provided us with a universal remote to work on one of our automatic door openers. We would definitely recommend, and do business again, with this company.
Description of Work: Remove old garage doors and replace with new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Stacey G.
05/2013
5.0
garage doors
+ -1 more
As stated above, they were wonderful. Instead of coming out and charging us, they walked us through a fix, which cost us nothing and saved us time and money.
Description of Work: We called them to come fix our garage door. However, when we explained what was wrong, they walked us through a simple fix. Saved us time and money. I am very grateful and will definitely call them again if we need work done!!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark B.
05/2013
5.0
garage doors
+ -1 more
I had an outstanding experience with this small company, just like a number of other reviewers. My 30 year old tape-drive garage door opener finally gave out. When I called Boulder Garage Door, the owner spent a good 10 or 15 minutes on the phone with me, explaining all the options and giving me quotes. My opener was much too old to repair, and she recommended a Liftmaster model. I called another company to compare quotes, and found that I was getting a much better product for about the same price at Boulder Garage. The owner's son came out just a couple of days later, right on time, and finished the work in an hour. He removed and disposed of the old opener, and left the place clean. I was very pleased with the whole experience, and now have a quiet, reliable door opener that should last for many years. I would definitely use Boulder Garage again for any needs.
Description of Work: Removed a 30 year old garage door opener, and installed a new belt-driven one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$438
Dave L.
02/2013
5.0
garage doors
+ -1 more
I live up in the mountains, and they were able to come up the day after I called at the time specified. They knew what kind of door I had just by my description of the problem. Mike, the repairman (and son of Bev who answers the phone), quickly identified how to fix the issue I found and also noticed a more pressing issue, a crack in one of the panels caused the door to sage. He was able to fix all issues quickly and inexpensively. I would recommend this company.
Description of Work: Garage door fixed!
Rating Category
Rating out of 5
Yes, I recommend this pro
$180
Kathleen W.
05/2012
5.0
garage doors
+ -1 more
They were great. They did a very nice job, and the person who came to do the job did an excellent job. The lady who owns the business is also very nice. There is another company that is claiming to be this company because this company has good reviews. I would be cautious to make sure this is the correct company when you use their services. This company is a good company.
Description of Work: We used Boulder Garage Doors to install a new opener for our garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey F.
04/2012
5.0
garage doors
+ -1 more
Boulder Garage Door had recently performed some work for us unrelated to the Spring and we were very pleased and ask them to come out and fix this issue. Prior to their first visit they had been one of two recommended vendors for Garage Doors by our of our contractor friends. When your Spring breaks your garage door is not useable (can't open and close). They are not a huge company (family owned and operated), but they came out the same day within just a few hours. They didn't have our specifc spring on the truck but they were able to patch the spring for 24 hours to allow it to be used and then replaced the spring the next day. Although this many have been a nuisance for others for a return call it was not a problem for us and the fact we could get our car out of the garage that first day was fantastic.
Description of Work: Garage Door Spring replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Jeffrey F.
04/2012
5.0
garage doors
+ -1 more
This is family owned shop. The son came out to do the assessment and estimate. He spent some time on due diligence attempting to see if my existing opener could be used with a newer model (so I could keep both on the same remote control system) even though both of us didn't think it could be done. At the end of the day we confirmed it could not be done and if I wanted to have the same remote control everything I need to go with 2 openers. Was very pleased at the attempt he made to see if we could work with the existing system. New system was two openers and three remotes with Battery backup. We loved as a side benefit the movement sensor to turn on the garage opener lights. I believe most openers have this option now, but compared the old 20 year old model it replaced this as a definite step up. Overall we were extremely pleased with the whole process and Boulder Garage Door.
Description of Work: Replacement of garage door opener and additional opener where none existing. Two openers and three remotes and outside access panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Rosalynn G.
04/2012
5.0
garage doors
+ -1 more
The company is family owned - the woman on the phone helped me figure out what I needed, how to return what I didn't and sent someone out to fix the door the next day. They were on time, fast and efficient. Any my new door works much better than what I had before.
Description of Work: My garage door was experiencing "old age" and then I spotted a broken spring. I started to try to install a new opener, but bailed out when I realized that the job was going to be much more complicated. They came out the day after I called and replaced the old unit, took away all of the old unit and inspected the whole mechanism for safety.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Milt R.
02/2012
5.0
garage doors
+ -1 more
Courteous, prompt and efficient. Excellent work at a fair price.
Description of Work: Fixed bent garage door, lubricated door, added additional manual pad and added a key pad outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$172
Hannah H.
12/2011
5.0
garage doors
+ -1 more
After a power outage our door wouldn't open anymore, and they didn't know whether this was related to the power outage. They said sometimes after a power outage it affects it. They ended up having to replace the controlling board. They have been working on our stuff for 20 years. We have them out routinely for maintenance. One thing that's very nice about them and has been consistent is that if we call the problem they would try to talk us through on the phone no matter how many calls it takes. They would give us instructions over the phone and really try to save us a house call. I like them a lot.
Description of Work: We use Boulder Garage Door for garage door work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JC L.
08/2011
5.0
doors, garage doors
+ 0 more
I have used this company on (2) separate homes and I used to work next-door to their shop. I have met all of the employees either at their shop or when working on my door-replacement projects. Bolder Garage door sets the standard for quality, pricing and professionalism in the garage-door industry. They are an absolute pleasure to work with, great communicators and they do exceptional work. They respond to service issues quickly and confirm that all of my concerns are addressed. I highly recommend Boulder Garage Door to anyone looking for quality products backed up by kind, courteous and professional employee/owners. They do fantastic work!
Description of Work: Replace Garage Doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Nancy G.
04/2011
5.0
garage doors
+ -1 more
It was weekend and they did the work on Monday morning. I stayed with them because they were local. They did the job well, the first time. They came and took care of the work quickly. The main thing is that they come when your garage door doesn?t work. The fact is that they come and fix it. Last time, the guy did that work in an hour. They were here when they said they would be. I would use them in the future.
Description of Work: I used Boulder Garage Door three times. The spring broke and they replaced the spring in January. In the past they replaced the whole garage door. First time also they came to replace the spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ryan T.
08/2010
5.0
garage doors
+ -1 more
Boulder Garage Door was prompt, courteous, and cost effective; would definitely recommend.
Description of Work: Repaired two garage door opener mechanisms and provided two new remotes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Michael M.
05/2010
4.0
garage doors
+ -1 more
They service Nederland which is a good thing because it's up in the mountains. The tech crew who was here was really friendly and really nice. I couldn't stay home while he was here and he did his thing and locked up the garage door. It was really nice.
Description of Work: We had some kind of a spring break and they came up and replaced it. They just did overall maintenance to the garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Susan R.
04/2010
5.0
garage doors
+ -1 more
Came out the same day and the door is still working fine.
Description of Work: My garage door was not working at all. The guy came out the same day and fixed it. He let me know that I would probably need the door replaced soon and that if I get a new door from them they will discount it by the amount paid for the repair. I've decided to wait until it quits working again, but will definitely have Boulder Garage Door do the replacement. I had also used them a few years ago and the service was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nancy M.
03/2010
5.0
garage doors
+ -1 more
Excellent, would reccomend Boulder Garage Door to all.
Description of Work: Got an excellent product (Liftmaster Garage Door Opener) with superb service. The technician was prompt and well trained. Very thorough. Even checked and tightened all the existing garage door hardware and track, and went out of his way to re-program the remote opening feature built into my Jeep Grand Cherokee.
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Service Categories
Garage Doors,
Doors
FAQ
Boulder Garage Door is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Boulder Garage Door accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Boulder Garage Door offers free project estimates.
No, Boulder Garage Door does not offer eco-friendly accreditations.
No, Boulder Garage Door does not offer a senior discount.
No, Boulder Garage Door does not offer emergency services.
Yes, Boulder Garage Door offers warranties.
Boulder Garage Door offers the following services: Sales, installation of garage doors & automatic openers.