Dohertys Plumbing and Drain

I had to use this plumber through a home warranty service as he is one of their contractors. This is the most unprofessional plumber ever. I needed a washing machine hook-up box replaced. This guy took forever to get a hold of, then he didn’t show. When he did show he did not wear a mask in my house! Highly rude, and inconsiderate. Then he said he had to get approval from the home warranty people, that took weeks for him to do. This wasn’t the home warranty people being slow, it was him because I called them asking if they have received his paper work. A month and three weeks later I call him asking if he was going to be able to fix this. He said he would be out the next morning to do the work. Guess what? He didn’t show. No courtesy phone call either. He called 4 days later saying he would get me scheduled. Do not use this plumber, and if you use a home warranty service tell them you refuse to use his services. Luckily my home warranty services has allowed me to use my own plumber. Did I mention this is Ryan, the owner? What a joke. Not punctual Not courteous Did not wear a mask Unprofessional Zero stars

Absolutely worst service I have ever received from any company. This contractor was dispatched to us via our home warranty company in July. The technician came out "diagnosed" the problem as we needed to have the complete unit replaced. They took almost three weeks to submit their findings to the home warranty company, during which time they would not return any of our phone calls, and when we did get a hold of them we received a lot of finger pointing and excuses, as well as promises for return calls that never occurred. The home warranty company also was not able to get this company to respond to them, so much so they assigned a new contractor this week, i.e. 9/28 over TWO months later. The unit was completely repaired by the new company on the spot, replacing a bad capacitor, and also indicating the the unit while old, was no where close to needing to be replaced and that the diagnosis of the issue is "HVAC 101" and that it should have been the first thing checked. Avoid using this company at all costs!

Ryan showed up on time, had the materials ready and installed very fast. Super polite and explained everything to me.

Very good work. Spectacular and wonderful jod. Conscientious, helpful, and considerate.