This is the WORST CONTRACTOR I have ever had unfortunate experience of dealing with. They were hired to add 7 heat ducts, a dryer vent, and a couple combustion air vents to my basement I was finishing. They installed 5 heat ducts (did a terrible job) refused to add the other 2 vents, and refused to make all the repairs I requested. The total job was $1600, I paid them $1300 and told them I would pay the rest once the work was completed. THEY REFUSED TO COMPLETE THE WORK AND THEN FILED A LIEN ON MY PROPERTY 3 DAYS LATER. I now get to hire a lawyer and fight them in court.
Description of Work: They were hired to add 7 heat ducts, a dryer vent, and a couple combustion air vents to my basement.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,600
Patrick L.
01/2018
5.0
heating & air conditioning/hvac
+ -1 more
Excellent work. Very competitively priced., very short wait for install as well. Very professional, and courteous. Jason and team did a solid job for us. He had recommended moving to a 5 ton American Standard system which I decided to swap the furnace out to have them configured as a 'matched pair' to eliminate any compatibility concerns or inefficiencies. After about 5 months now, so far so good. Unfortunately (or fortunately depending on how you look at it) temperatures have been fairly mild since we had the installation this past summer (8/17), so while we have noticed a good decrease in our electricity usage, we believe that is more to do with the weather than the new HVAC setup. Everything is still humming along great though, and comfort levels in the house are excellent. The unit ties in with a smart thermostat that we had with our previous HVAC system, so we can control it from pretty much anywhere we have an internet connection as well. Nice to keep the temperatures at levels using less energy while away and then set it to a comfortable level when heading back.
Description of Work: Replaced HVAC system. Compressor outside would constantly run during the summer, and eventually the flow of air would almost stop completely. Jason suggested due to the large enough air ducts in our house, the position of the house with a lot of southern exposure windows, and few trees around to provide natural shade, that while the compressor unit was correctly sized for the square footage of the house, they did not fully take into account other factors such as how the house faced south and some of the vaulted ceilings and large areas of space that require more airflow to keep cool/hot (as upstairs tended to be much, much warmer). Tried to keep the old unit running by cleaning out the condenser coils and allowed to defrost, and made sure no blocks in the drain either, but it would continue to do so every few hours. Thus, had blower motor, cabinet assemblies, furnace and outdoor compressor replaced. Upgraded from 4 ton to a 5 ton unit, and high efficiency blower motor and furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Ray H.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: JM repaired a problem with my air conditioning compressor. I was concerned that I was in for an expensive project - like a new compressor, Freon, and a lot of labor. JM diagnosed the problem as an electrical issue. Clearly a company of integrity, knowledge, experience and very strong customer service. I requested that they clean my heating and air conditioning system. Again they did an A+ job. They are awesome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
DAVID H.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
It went very well. Jason responded promptly to the initial email. Called us to discuss the trouble we were having, made an appointment to come over, kept in touch by phone to let us know where he was and exactly when he would be here. He was polite, knowledgeable, courteous, professional, and overall just a nice person. I would use him and his company again without hesitation. And, have talked about him with friends in case they need the kind of services the company provides.
Description of Work: I had described the problem over the phone, so Jason was pretty sure what it was and purchased the part before he came over. He was correct, and replaced the part, did a check of other things on the furnace, and gave us advice on when some things might need replacing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$334
Gerald F.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
Went very well. It took Jason only a few minutes to determine what the problem was. He had to leave to buy the part, was back and had the work finished within an hour. Outstanding service.
Description of Work: Replaced A/C dual run capacitor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ray K.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Jason was prompt, professional, and skilled. He did what he said he would do and completed the work when he promised to have it done. I am very pleased with his work. I got several quotes; he was very competitive. At the same time this project was occurring I began to have a problem with my hot water heater. He took the time to do an assessment and made a recommendation that saved me an expensive repair bill that wasn't necessary, and at no extra charge. I will definately use JM Heating and Air again.
Description of Work: I finished a portion of my basement (bedroom, bath, storeage room). JM Heating and Air did the HVAC work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Cynthia G.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
Awesome! Jason answers and returns phone calls promptly. He stays with a problem until he discovers its origin. He doesn't guess like some places who just want to charge you to start trying to replace parts. He is friendly, honest and his price quotes are right on and very fair. He's just one of those guys you want to recommend to everyone. He came in, got to work right away and found a difficult leak to detect because it was so small. He gave me a fair price and stayed on the fix until it was done right. If you need a great technician at a fair price, call Jason.
Description of Work: Repaired a/c leak and recharged coolant.
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Service Categories
Heating and Air Conditioning
FAQ
JM Heating & Air is currently rated 4.4 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
JM Heating & Air accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, JM Heating & Air offers free project estimates.
Yes, JM Heating & Air offers eco-friendly accreditations.
Yes, JM Heating & Air offers a 10% senior discount.
Yes, JM Heating & Air offers emergency services.
Yes, JM Heating & Air offers warranties.
JM Heating & Air offers the following services: Service, Maintenance and installs American Standard Dealer but service all brands