AAA Quality Air Duct and Carpet Cleaning

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Very courteous and honest

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great

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fast and friendly

went well. punctual, thorough, hard working, informative, great customer service

Good value.

I called AAA and got a quote on the phone and scheduled the appointment. The technician called when he was on his way and arrived on time. The tech walked the house, reviewed the number of rooms of carpet to be cleaned and vents to be cleaned and sanitized, and gave me a quote that matched the estimate on the phone. The job was done in about two hours. The vents were sparkling clean and the carpet looked great. Great job and I will use them again.

The technician was running late because he got lost but the company called me right away for more directions (I live in a new neighborhood) and about 1/2 hour later the technician arrived. You could tell he was frustrated with himself and I told him not to worry because every delivery I have gotten has been late due to people getting lost. Koffi was the technician who cleaned the ducts and he was very professional, helpful, and caring. He even changed the filter to my humidifier because he could tell I was a bit "lost" with my new house :). In any rate his accent makes you want to pay close attention to what he is saying but in no way does it deter his knowledge and ability to do a very professional job. I will definitely use this company again. Like Koffi said..."every 3 years you need another cleaning..." I tipped him $20 bucks. Great work, Soraya

Didn't happen.

Akim, the technician arrived on time, he told me what he would be doing and we went through the house to identify all of the air ducts to be cleaned along with the cold air return vents. He got to work right away and showed me the process he would use to clean each individual vent, it was VERY thorough. The process took a little over 2.5 hours and I could hear all of the debris and other stuff being sucked out of the vents and going through the vaccuum hose out to his van. I knew the process was well worth the money as I heard this noise. He was very professional and extremely friendly. I will use this company again in the future for carpet cleaning. Their process is much better than what Coit does, after using both I know who to go to in the future. They did not try to sell me on any additional products or services and did exactly what they promised. Very good company.

AAA was recommended to us by our plumbing/heating company and we did research on Angie's List. I called and Star went through all the details of what to expect, She was very thorough and, now that the work has been done, she was quite exact. Akim came when he was expected, went through the house with us and told us exactly what he would be doing. He was charming and efficient and got the work done. We have to wait for the effect of the cleaning, naturally, but we were very pleased with the experience.

The service was great. HIGHLY RECOMMENDED!!!

I just wanted to write and let you know what a great experience I had with the air duct dryer vent and chimney cleaning done on 06-09-12 by Koffi and Christophe. Those two guys are such hard workers and they did a fabulous job. I would recommend them highly to others as well as your company. I’m sad to say the Christophe found a pop can from 1984 in one of my ducts. My house was built in 1984 and leads me to believe that duct cleaning had not been done since then! Koffi and Christophe were courteous, pleasant and real professionals and I thank you for sending them both my way. If you would please let their boss know, I would really appreciate it.

Very polite, professional and thorough. I initially called AAA Quality Air Duct because of a similar name offered on a "deal" website that seemed too good to be true. Star answered the phone and explained that although the name of the company was similar, it was not them. In addition, she explained what services you will often get on a "deal" and how it can be more expensive with hidden fees. I asked about AAA Quality's pricing and Star detailed the process, the pricing, and expected results. Although the price was more than $200 over the "deal" that prompted my call, I chose to go with AAA Quality after checking the BBB and other websites. My neighbors also asked if they could schedule cleaning after I mentioned this to them, and Star was able to accommodate all of us on one day. The technician showed up on time, was very polite, respectful and thorough. He explained what he would be doing and walked the house with me. After he had finished it was as though he had never been there - no mess to clean, no bits and pieces left around. The house smelled great, and our dust level has been significantly reduced. Thank you, AAA Quality Air Duct!

The prior owners to our house owned cats, I'm allergic to cats, so when we moved in I had to have the air vents cleaned out immediately. AAA were able to come out the same day I called to give me an estimate and did the work the next day. They were on-time and very professional. It's hard to tell how well someone cleans air vents, but I can say every time I walked by them they appeared to be working hard and my allergies did improve. My only complaint is that they left debris on the carpet/hardwood floors from where they cleaned the vents. Was it a major mess? No. It was just a little irritating to have to vacuum after they left. For the cost (most of the other companies I called were 25 to 50% more), I would definitely use these guys again.

Went through home with me to explain number of vents/services, cleaned.

We would like to compliment and acknowledge AAA Quality Air Duct and Carpet Cleaning for the outstanding customer service that they provided in our home.

I was scheduled to have my Air duct, furnace and carpet cleaned. The techn cian was ponctual , very professional and explained everything in details before completing the job. He checked my furnace and told me there was no need to have it cleaned because it was not dity. I was chocked right there by his honesty! mostly some companies will just go ahead and clean it because the customer requested it. He cleaned my air duct systems and my carpet exactely as it was described to me on the phone. Pricewise, there was no hidden fees. I have allergies and i sneeze all the times. I felt the difference right after the technician left my house. I knew my vents were well cleaned and my carpet looks brand new. I was so impressed! I will definitely use this company again and will not hesitate to recommend it to my friend and familly!

Two gentleman came to my house on a Saturday morning. The appointment time was 8am and they arrived exactly at 8:00. They immediately introduced themselves and took off their shoes, which was very courteous. They inspected my air ducts and furnace and explained to me in detail what problems they saw and my service options. They also showed me how to change my air filters in the furnace. I have only lived in my house for several months and the air filters were not property in place, so I really appreciated the extra time they took to explain the proper way to change the filters. I was also on a tight schedule that day and asked how long they would need to do the job and they finished early. It took two of them 2 hours to clean all 10 vents and the furnace. They technicians were prompt, courteous and did a thorough job in the service and explaining everything to me. I shopped around and their pricing was very competitive. I chose this company because several other companies said they would need to cut a whole in my furnace, which I did not want. When i spoke to the office manager on the phone I asked her why anyone would need to cut a whole in my furnace and she said that could ruin the integrity of the ventilation system and that her company would never need to do that. I would highly recommend this company to anyone! They really care about the job they do.

I had AAA Quality Air Duct and Carpet clean both my carpets and my air ducts. Their combo pricing for both of those services seemed very competitive. The technician arrived at my house on time and was very friendly and professional. My family has allergies and we have to keep our carpets and air ducts clean to avoid triggering them. We contacted them and their office staff was very good to explain everything to us and help us book an appointment. On the day of the service they contacted us to let us know when they were on their way. Upon arrival they took the time to explain the process to me and also when they were cleaning made sure to put corner protectors on all of the corners of the walls where their hoses would be running so that they didn't scuff the walls. I felt that they were very thorough with the carpets and air ducts and I was very pleased with the outcome of both of the services. I will use them again and will recommend them to my friends and family.

Over all we were pleased in having AAA Quality Air Duct and Carpet Cleaning, become part of our family and look forward to having them service us in the future.