We are Northern Colorado's Premier Property Inspection Firm. Every Inspection Includes free 90 Day Warranty, free Appliance Recallchek, free Home Maintenance Book... And MORE!
Most items are being worked on or repaired , while others are waiting parts or will be for after HOA approval. P
Description of Work: Repair two toilets, radon mitigation, repair window in living room, outstanding refrigerator recall, gas fireplace needed servicing so as to work, replace seal on master bath shower door, dishwasher noisy, kitchen lighted needed replacement, ants in kitchen, need to serviceHVAC, ACoutside compressor connection to house needs insulation repaired,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Allison S.
07/2017
1.0
home inspection
 + -1 more
We got a property inspection done by Don and everything seemed great AT FIRST! Once we moved into the home we had two major systems in the house not function properly. The first issue was our entire basement lost electricity within the first 10 days of moving into our home. An electrician had to be hired to resolve the issue. The second major thing was the AC unit in our home does not function at all. When the inspector came to do his walk through he turned on the ac in our home and said "ac works great!" So we assumed it was working great. Three months later now (when we hired someone to have the unit cleaned before summer use) we have found out that the ac unit doesn't work at all. The unit is old and we were told most likely hasn't worked in years. We reached out to legacy to get the matter handled and were told that we were outside of our 90 day warranty by now and that our inspection excluded the AC unit because of cold weather. It last snowed in may in Colorado!! How long until they inspect AC units? Also why were we not informed that the unit had been excluded! Unacceptable service. Would not recommend!!!
Description of Work: Property inspection
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
Response from Legacy Property Inspections LLC
Mrs. [Member Name Removed], As I communicated to you in our conversation on our customer service portal, I am very sympathetic to your concerns. Your experience after the inspection is a prime example of the reasons we provide a 90 Day Warranty with every full home inspection we perform. With regard to your electrical issues: You were informed of some electrical issues noted during the inspection and were advised to seek review of a professionally licensed electrician. Did you pursue that before or after the closing of the house, and what was their determination? When you informed us of the specific problem that developed with the basement, we advised you to file a 90day warranty claim to remedy those defects with the warranty we provided you free of charge as part of our inspection services. Did you choose to pursue that? With regard to your Air Conditioner: During our inspections, our policy and practice is to inform clients and their agents of any and all limitations verbally during the walk through as well as in writing on the inspection report (see page 9 in your report). I personally performed your inspection and while I did run the furnace to evaluate it, I most certainly did NOT run the air conditioner due to the exterior temperatures limitations. I specifically and deliberately informed you, your husband, and your agent during your appointment of EVERY exclusion due to limited accessibility, weather (i.e. rain or snow on the roof) and seasonal limitations (i.e. exterior temperatures preventing operation of sprinklers, hose faucets, and air conditioning systems). There is no possible method by which we could have operated your air conditioner for testing or evaluating without risking damage to the components at that time. If fact, there are many HVAC companies (licensed specialists) that will also not even attempt to evaluate that part of the system during the weather conditions present at the time of your inspection appointment. We also advised you verbally and in your report to have the furnace unit cleaned and serviced. Did you follow that advise at that time? You might check and see if a one-year home warranty was purchased with your new home and contact them. In the mean time, go ahead and use our customer service portal to upload the seller disclosure, and an itemized contractor estimate. though we're considerably beyond the 90 day warranty period, I've informed our warranty provider of our conversation to see if there are any beneficial loopholes in the coverage we provided. While I can sympathize with your frustrations I can't make any guarantees there is anything they or we can do to remedy your concerns. But let's at least try. Respectfully, Don Richards Owner/General Manager Legacy Property Inspections
Pat Q.
05/2017
5.0
home inspection
 + -1 more
It went very well. Don was prompt, courteous, very professional and responsive to all of my questions and concerns. He allowed me to accompany him during the inspection so I could see the process and understand what was and wasn't included. His inspection included extras such as a recall lookup on the appliances and systems warranties on the house.
Description of Work: I had a house pre-buy inspection performed in Windsor, CO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$645
Justin R.
11/2016
5.0
home inspection
 + -1 more
Very well, great service.
Description of Work: Home inspection
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Legacy Property Inspections LLC
Thank you [Member Name Removed]! it was a pleasure working with you!
Jayne B.
09/2016
5.0
home inspection
 + -1 more
Don was ready to go when we arrived for the last 30 minutes of our appointment time. In fact, we were early, so we kept him waiting while we took some photos of the house. He was very thorough in his explanation of everything he tested and what the results of those tests meant. He was very very pleasant to talk with and extremely knowledgeable about houses in the neighborhood and how this one compared to others.
Description of Work: Home inspection and radon test
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Response from Legacy Property Inspections LLC
No Trouble at all [Member Name Removed]! Thank you for your great feedback! it was a pleasure working with you!
kalpana G.
07/2016
5.0
home inspection
 + -1 more
Service was very professional and informative; great customer service and follow up!
Description of Work: Inspection of property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Elaine B.
06/2016
5.0
home inspection
 + -1 more
Done with utmost professionalism. Completed inspection in a timely manor.
Description of Work: Home inspection and provided a written summary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Maureen S.
05/2016
5.0
home inspection
 + -1 more
Inspector provided the service as expected and was very knowledgeable.
Description of Work: Home inspection very thorough explained reason for looking at particular item (furnace, windows, floor, outlets etc...)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Steve D.
11/2015
5.0
home inspection
 + -1 more
Don did exactly what he said he would do and was very friendly, professional, and knowledgeable.
Description of Work: Don inspected the entire property very thoroughly and went over his findings with me in person when he was finished.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
David W.
06/2015
5.0
home inspection
 + -1 more
We needed a quick turn around on a home inspection in the middle of a rather busy time for inspections/appraisals. I put a call in to Don and left a voicemail with the details and request for a quick turn around inspection. I spoke with several other companies in the same time period and all were reluctant to provide any services on such short notice. Don returned my call that evening and immediately went to work with establishing a schedule with the current owner. Don took care of everything for me as the purchaser, and when the day came to inspect, Don finished an hour earlier than expected. He phoned me when he was about 45 minutes from being completed allowing me time to make the trip to the home. Don was professional, took the time and effort to explain his report and answer any questions I had. Due to the small condo size and limited outside inspection, Don adjusted his rate to reflect this which was appreciated. I would certainly recommend Don to any of our friends that desire a home inspection.
Description of Work: Provided condo inspection prior to lender financing for purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jodi H.
08/2014
5.0
home inspection
 + -1 more
Very well. Legacy Property Inspections and Don Richards are pure quality and professionalism. I would recommend to anyone.
Description of Work: Thoroughly inspected structure, systems and grounds of a home we are buying. Provided 90 Warranty and maintenance booklet along with peace of mind.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$605
Dan H.
03/2014
5.0
home inspection
 + -1 more
Great value! Don was very knowledgeable and thorough. The home inspection provided us a lot of benefits that we had not gotten from our previous home inspectors (we have used two other ones in the last 6 years!).
Description of Work: Home inspection, radon test.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Barry W.
09/2013
5.0
home inspection
 + -1 more
Don was prompt, professional, and worked with our schedule flawlessly. Don's report was certainly professional and in a most timely manner. I would definitely use again.
Description of Work: Provided home inspection for real estate purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Terry S.
05/2012
5.0
home inspection
 + -1 more
The job went well. I've had some concerns about the condition of my roof and wanted to have it inspected by someone neutral to see whether it needed replacing. I also had some concerns about the appearance of the siding on the house and whether the siding was defective and in need of repair. A business associate recommended Don Richards and Legacy Property Inspections. I contacted him and told him what I wanted. He told me what he would do and the cost. We then set up an inspection date. Don Richards inspected the house as scheduled. He confirmed what I was concerned about for the roof and sides. He also suggested additional roof ventilation to prevent premature roof failure. I passed that along to the contractor I hired and he agreed with the assessment. I figured I needed a new roof and he confirmed that, also noting that repairs were needed soon but not urgently. He also pointed out some things I had not thought of and suggested appropriate repairs. He checked the fencing and fence gates, suggesting the gates needed repair. I was aware of the gate problem, but I hadn't considered it for repair. Having it pointed out, I repaired the gates immediately. After his inspection, Don Richards went over everything he did with me. He told me I would receive his written report later that day, so I didn't have to take notes while we were talking. I received his report that day, and it covered just about everything I could think of to inspect for the roof, siding, and yards. I think the inspection was excellent and professional. I would use him again and I'll recommend him to friends who ask.
Description of Work: I had Don Richards inspect the outside of my house, primarily the roofing and siding. He also checked the yard areas.
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Service Categories
Home inspection,
Radon Detection & Reduction
FAQ
Legacy Property Inspections LLC is currently rated 4.7 overall out of 5.
Legacy Property Inspections LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa