They said they would always leave a note but they did not. They did not come when it would have been appropriate. Their salesmen were impossible. They cannot expect people to stay with them if their salesmen are going to be rude.
Description of Work: Lawn fertilization.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Randy R.
02/2013
2.0
lawn treatment
+ -1 more
I had to call serval times to get the services performed. When the services were done an almost readalbe note was left on our door. Services were done at their time often we were not even told any time in advance as had been promised. Some of the ordered services were even noted as having been FREE or INCLUDED even after I had ordered and paid for them. WE DID NOT USE THEIR SERVICES AGAIN THE NEXT YEAR. We change to a true local service company who did a great job--WD Yards. I must say on their behalf that my daughter in WI used the same service company and reported to me that she LOVE the company.
Description of Work: They were to do 5 applications of fertilizer and weed control and to do two areations of the yard.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$250
Paul A.
08/2012
3.0
lawn treatment, tree service
+ 0 more
We were signed up with them for a year contract. I just canceled them because they kept killing my flowers. The last three visits they killed flowers. This last visit they killed my pumpkins. I called them before they came out and told them to stay five feet from all of my vegetation. This weekend I met him here and showed him what not to spray. Sure enough the next morning my pumpkins were dead. So I called and canceled their service.
Description of Work: I used TRU GREEN to treat our trees and our grass. They were here Saturday for service.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$41
Lucy N.
05/2012
1.0
tree service
+ -1 more
When I talked to both the person on the phone to set up my appointment, and the man who actually showed up to do the service, I told them that I had a vegetable garden and wanted to make sure they would avoid the area. The man on the phone told me that there would be no problem, that TruGreen NEVER sprays gardens or bushes. When the actual service man showed up, I showed him where my garden was and he acknowledged this fact. I stood at the window watching him spray my trees, and then he sprayed my garden. I am one to never use pesticides on in my garden and am sick over the fact that he didn't even seem to care. He also didn't treat the roots of ANY of my trees. I am very disappointed, and have already called TruGreen and cancelled anymore tree service from them. Their yard specialists are amazing, though! I will continue to have them come and care for my lawn. Their organic fertilizer is amazing!!
Description of Work: TruGreen told me that they would be spraying my trees and also treating the roots of all of my trees.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
$49.99
Lucy N.
05/2012
5.0
lawn service
+ -1 more
They did a wonderful job, they really did. We just started using them but I understand that they come out five times a year. We take pride in our yard and we have seen some questionable lawn workers in the past.
Description of Work: Tru Green comes out to do lawn and tree fertilizing. They were last out today to fertilize the yard with organic fertilizer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
stacey B.
06/2011
5.0
lawn service
+ -1 more
They called and said that they would be over the next day. I did not know they were there until I saw a man spraying my back yard. They did the job quickly and did a very good job - the lawn looks good no weeds and the cost was reasonable.
Description of Work: I had them fertilize last year they did an excellent job and I have employed them to do it for the entire year (2011). It has cost me less than buying the product and applying it myself. Only negative thing that I have found is that the workers do not speak English well and although it has not caused a problem it is hard to communicate with the workers that come to spray. I think they do a very good job and I will continue with their service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$45
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Service Categories
Lawn Fertilization & Treatment,
Tree Service,
Lawn and Yard Work
FAQ
TruGreen Lawn Care - 5039 is currently rated 2.9 overall out of 5.
No, TruGreen Lawn Care - 5039 does not offer free project estimates.
No, TruGreen Lawn Care - 5039 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 5039 does not offer a senior discount.
No, TruGreen Lawn Care - 5039 does not offer emergency services.
No, TruGreen Lawn Care - 5039 does not offer warranties.