SIMMONS LOCK & KEY INC

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He's efficient, professional and reasonably priced. We've used them for years and he was pretty reasonable.

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I worked with the company remotely and all my dealings with them over the phone were satisfactory. They were great over the phone and very responsive to my needs.

Called Simmons to ask if they could perform the service and the gentleman I spoke with told me he could cut the keys that afternoon and drop them off or I could come pick them up (no delivery charge). The keys were ready for me, as promised the next morning. Price seems to be just fine. I was pleased with the service and would use them again.

They came in right away and I had no problem. I thought their price was good.

showed up on time, did the work as requested

After spending a few minutes looing through their current inventory, they reported that keys for my lock are no longe made/available. I called another local locksmith, who promptly made me two keys by slightly modifying a "current" key.

Simmons rep arrived on time and worked for about 2 to 3 hours to rekey 15 locks. He also installed a new door handle and deadbolt lock. Simmons rep left greasy finger prints all over my doors (inside and out) and my beige cloth blind. He also left a ball of newspaper laying on the carpet after he left. He had to remove the paper to install the new deadbolt lock, but unfortunately did not take the effort to wipe up after himself or throw the paper away. Overall: the keys and locks work great. Price was average. Quality of service beyond locks and keys, below average.