Rapid Response of Western Colorado

good recommendation no work done

went very well, guys were on time, noticed a big difference in air quality, the stuff that came out of the ducts were quite remarkable .this had never been done in 20 years, highly recommend to have this done in our home, great job guys.

Service technician was prompt and professional. He did a good job and was quick and efficient

Very well! Nice job! Picked up and delivered in a timely fashion. Highly recommend Rapid Response!

The damage itself came from poor work done by another vendor. Water started coming through the ceiling and our renter called us to let us know. We instantly contacted Rapid Response and they were at my property addressing the problem in less than 15 minutes. Between them and their sister company Paragon, that room now looks like nothing ever happened. I can't thank them or recommend them enough.

This is a "truck mounted steam cleaning" system which I think is the best. Arron Wolf is the tech now for Rapid Response and always does a GREAT job. We have used Arron several times to clean our carpets before he went to work for Rapid Response. If you want to get your carpets cleaned at a reasonable price, call Rapid Response and ask for Arron Wolf.

unknown

It took 3 months to get the work done. They billed me for something I think they shouldn't have. I went ahead and paid it but my realtor was supposed to reimburse me by about $300 for my electricity and still haven't paid me back. They wouldn't return my calls or emails. I'm really upset with them because I was never able to reach anyone.

When the two man crew showed up the next day instead of beginning work they demanded a $500 deposit before beginning the work. I was baffled because this was not discussed with the boss the previous day. I told them it would be a moment, I would need to speak with my insurance agent and determine if they were going to be direct billed or not. I made the phone call to the insurance agent but they were not immediately available, so I left a message. Within 10 minutes of showing up the contact from Rapid Response said if we needed them back to give them a call but they had other things to do. I told him that I was trying to determine if that's how the insurance company wanted to proceed or not, that it shouldn't be long, and he just repeated himself. So I told him, okay, but I probably would not be doing business with them again, and he shrugged and walked out the door. Everyone from the agent, to the next remediation company, to the insurance adjuster were a little baffled that they demanded payment from me, because it is industry standard that remediation companies bill the insurance company directly.

These workers came to a very gross site and did a very good job of cleaning and removing anything that could not be saved. Because it was a category 3 flood, they handled it with amazing speed and professionalism.

The job went well. It was a good company to go with and they were very fast. They did a really nice job. The price was really good and they got some impossible stains out.

They did a great job. It was one guy and he had his truck and all his equipment. He did it really quickly. It was a little damp but it was not soaking so we could still walk on it.

Very well pleased and helpful.

Rick came in and explained everything to me. He let me know what was going to have to happen and what they were going to have to do. He was very understanding that I was totally freaked out. He did really good.

I got a couple of estimates. Rapid Response was the least expensive. They gave me two estimates: one to do just the mold clean-up, and one to do the mold clean-up followed by replacing the drywall, texturing, and painting the wall, and even included an idea for preventing future water from leaking in. I chose to just have them do the mold clean-up and have my guys finish the wall. When I told them I wanted to hire them, they contacted the tenant and went out there and did the work. As I recall, they had it done within a few days of when I hired them, and when they went, it took less than a day. I never met them in person, but when I talked to the guy on the phone he was helpful and professional. I would recommend them.

They came on time, cleaned a carpet that was previously cleaned by a rug doctor for years and brought it back to its original color and luster