We provide 24 hour services for any & all needs. Emergency after hours service as well. Senior discounts on all labour performed. Up front pricing know before we start the job.
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
We provide portable toilets for construction sights as well as any special events from weddings to party's to what ever your need maybe. We also do clogged or blocked up drains & get them draining like new. We are able to camera your lines & inspect your problems so you know first hand. We also provide jetting of lines & leach field lines. Complete septic tank cleaning & maintenance as well as inspection of system for when you are selling or buying that new home.
I used this company for 20 years. At first, they were very accommodating and friendly. The past couple of years they have lost a lot of professionalism. They DO NOT guarantee their work. Lately they have done as little as possible. For example, I asked for an account printout. He said he would print it out and mail it the next day. After repeated phone calls to get this printout, he stopped taking my calls. I never did get my account printout. I stopped using him after this and called another company. The new company actually removed the toilet in the basement (Bestway only got on the roof) and there were 15 feet of roots in the sewer line !!!! They charged me half of what Bestway did. They were also very friendly. They said the line had not been drilled out correctly for years. It took them 5 hours to drill out the roots! The roots were even climbing out around toilet stump and up the back of the shower. Bestway charged me $230.00 for the last root out. The sewer backed up within days. They would not guarantee their work. They said the toilet flushed when they left. However, they only flushed water, not solids or toilet paper. Bestway's demeanor was very unfriendly.
Description of Work: Drill roots out of sewer system
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$230
Response from BESTWAY SERVICES
I'm truly sorry you had this experience with our company. I assure you this is not the way we do business. If given a chance we always try to remedy the problem & fix any mistakes. We have no trouble providing a statement of you account any time it is needed. We do this on a regular basis for all of our customers. We also warranty our work 100% as stated on all of our invoices providing it's work we have done. Please feel free to call us to try & resolve issues. We are just now seeing your anger way down the road instead of knowing first hand. We are a small company that has just been getting into internet sales is why we have not know of the problem till now. I assure you we strive to do the very best we can & would love the chance to show you. Thank you for your time.
Scott M.
04/2013
5.0
septic tank
+ -1 more
They were on time and they were quick. They are very professional.
Description of Work: I use Bestway Services for septic tank cleaning and emptying.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Response from BESTWAY SERVICES
We appreciate your honest review of our company. We are happy to take care of any & all your needs. Hope to see you again in the future when the need arises. Thanks you.
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Service Categories
Septic Systems
FAQ
BESTWAY SERVICES is currently rated 3.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
BESTWAY SERVICES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, BESTWAY SERVICES does not offer eco-friendly accreditations.
No, BESTWAY SERVICES does not offer a senior discount.
Yes, BESTWAY SERVICES offers emergency services.
Yes, BESTWAY SERVICES offers warranties.
BESTWAY SERVICES offers the following services: We provide portable toilets for construction sights as well as any special events from weddings to party's to what ever your need maybe. We also do clogged or blocked up drains & get them draining like new. We are able to camera your lines & inspect your problems so you know first hand. We also provide jetting of lines & leach field lines. Complete septic tank cleaning & maintenance as well as inspection of system for when you are selling or buying that new home.