High 5 Plumbing, Heating, Cooling & Electric

Brian the technician was very prompt, professional and friendly. He explained what he was doing before doing it. He cleaned the work area when he was finished. He fixed the sink and I’m grateful for the work.

High 5 is awesome at communication and setting expectations, and then meeting them. It was genuinely a pleasure to interact with everyone, really helping to ease through a process that is by nature (broken plumbing) not a happy time. Caleb, who did the work, was a great personality and a highly competent plumber. The fix was execute professionally and with consideration. High 5 will be my first choice going forward and I highly recommend they be on your short list should the need arise!

High 5 was great. They were super easy to schedule with, very professional, and most importantly did great work. I'd certainly call them again for future work. Yay!

We had someone come out to inspect our water heater for routine maintenance. Ours is older and seemed to be losing some power. Lucas gave us some good options for tank and tankless water heaters and thoroughly explained the features. We ended up joining the membership, which includes a full walkthrough inspection. Lucas was kind enough to let our VERY interested toddler shadow him and showed him all the pipes etc. This is our second time using High5 and I would highly recommend them. They might be a little more expensive than others, but for the quality of work and GREAT customer service and responsiveness, it’s worth it!

Felt very deceived by this company. Hired them to do a pipe repair in the basement. On NONE of the estimates we received from them (got 4) did they mentioned how terrible the cement finish would come out. The work involved repairing the pipe, and filling it back with cement. Within a couple of days, the cement was splitting and separating from the foundation and was left looking TERRIBLE. Now, that it has been a couple of days, I have contacted them, and their justification for the atrocious job was “they were plumbers not cement layers” and couldn’t do anything about it. They did not acknowledge my concern or the fact that this was not mentioned at all before service. When you hire a company, your expect them to complete the entire job with excellence, not just a part of it. Terrible business practice by them and definitely do NOT stand by their customer service guarantee. I did not feel valued, appreciated or wanted as a customer.

Fast response. Technician came same day. She offered options. We opted to wait and changed our mind. She came right back and didn't charge for a second service call. Reasonable rates.

CC was very professional and did a quick and efficient job. Was very happy they could come out the same day and get everything taken care of.

The job was fixing the leak on my toilet. The technician that arrived was named Chris, Chris had booties with him which he put on before coming inside my home. He had his mask on the whole time. He was polite and business oriented. He checked out my issue, and explained the problem. He repaired my toilet. He pointed out a minor problem with my water pressure. He gave us bill and we are happy with it.

EXCELLENT! Tech CJ and Justin explained everything, worked efficiently, wore booties, wore masks, and cleaned up the area as if no work had been done. I have used High 5 at my property and two rental properties and get quality service and workmanship from all the techs. Plus the office crew follows up and is so accommodating.

The technician was courteous, knowledgeable, and very professional.

Lucas from High 5 did an excellent job. He communicated with me every step of the process, doing what he proposed, and checking with me when the project was finished to see that I was satisfied.

Luis the technician arrived on time and was able to give me an estimate and do the work on in one day. He fast and efficient and very clean. Would definitely hire again.

Arrived same day in the window they said they would and had link to track trip and arrival of plumber. Quickly diagnosed issue, provided affordable prices and fixed everything that day. I will definitely use them again.

Awesome work, upstairs toilet was leaking into downstairs bathroom. Service call was same day, estimate was given before work started. Repairs was done quickly and areas were left clean.

All work done quickly and efficiently. Lots of communication throughout.

It went great. They were very explanatory and efficient

Excellent. Technician, Lucas Sullivan was wonderful! Very professional and knowledgeable.

The tech was very professional, took the time to explain what will be dine. Provided two cost options before starting the work. He Replace valves and add a new one - under kitchen sink. Now the setup is up to date and it will be easy to install my new dishwasher.

CJ was very professional. Please give him a raise!

Fantastic, efficient, safe and professional

Our technician, Lucas, was fantastic. He went through everything he would do to fix the problem and estimated costs for 3 different approaches. After one was chosen, the problem was fixed immediately using materials carried in the truck. High5 is an excellent company to work with.

Excellent, the tech was professional and courteous.

High Five Plumbing always arrives on time and performs a very thorough job. I would highly recommend them!

Josh repaired and installed a new bathtub lever and also installed a new toilet. He was professional and did a great job. We thought he might have to cut some tile away to access it but he was able to leave all tile in tact. Definitely recommend!

Did secure the bib well both from bottom and outside but charge was high for just installing the strapping inside and drilling two holes and securing existing bib in place. Price for replacing entire bib was quite high. I went out and got a Woolford bib myself and replaced the guts and it now works fine. They did a good job securing the bib, they just were too high on pricing. Also, I got follow up calls asking to get us on a maintenance plan which was a bit on the pushy side.