We're a family owned and operated business that's been serving the Valley's glass needs for 49 years. We have two locations in Glenwood Springs and Rifle. Our motto is "If it's glass, we have it." Our professional installers have 20+ years of experience with us.
Business highlights
61 years of trusted experience
Services we offer
Picture Frame Glass Mirrors All Auto Glass, including Buses, RV's, and Classic Custom Shower and Bath Enclosures Residential Glass Replacement Table tops Custom Commercial Store Front glass and framing Screen Repair and Replacement
They provided the cut size very expeditiously. When I got the bill the amount was $34.21. I am third generation glass business, and started two others in Aspen, CO. After retiring from the glass business I have used Elmer's for all my glass requirements (appx two decades), with a wonderful relationship. This piece of glass should have cost around $6 (pricing from Lowe's, Glenwood Springs and Ace Hardware, Carbondale, CO, I question the amount, but was given the reply that glass prices had gone up. I paid the bill cash, and got on the phone to Lowe's and Ace. That is when I found out that they had taken advantage of a senior citizen. Within thirty minutes I called their main office in Gypsum, and spoke with the owner RYAN. Ryan informed me that the product was $5.99 sq ft which have been $10.48 in lieu of the $34.21, but the absolute kicker is he informed me they had a three (3) sq. ft. minimum. I was not informed of this verbally or was it posted in their offices. I ask for a cash refund which he refused, offering just a store credit (which was not posted or indicated on their invoice. In all my decades in the glass business did I ever treat a customer with such low customer service. My suggestion for your retail and commercial glass requirement is to use one of the many other companies available in our area. I certainly will advise friends, and contractors to use caution.
Description of Work: Elmer's Glass is now owned by Eagle Valley Glass, Gypsum, CO, and the owner's name is Ryan. I needed a piece of 18" x 14" x 1/16" Clear Glass for a picture frame (1.75 sq. ft.).
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$34.21
w F.
10/2015
5.0
glass repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Susan T.
07/2015
4.0
glass repair
+ -1 more
unknown
Description of Work: Elmer Glass is reliable if not particularly timely. It took a long time to get estimates and installations but they did come when they said they would. The job they did for us was somewhat outside their normal installation but they did a good job at a reasonable price.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$350
Nannette W.
09/2013
3.0
glass repair
+ -1 more
The cut and delivery were great. They took two weeks to cut the glass. I was told it would be a couple days. What was delivered was perfect and deliverer was nice and helpful.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Sunrooms and Patio Enclosures,
Doors,
Auto Glass,
Kitchen and Bath Remodeling,
Skylights,
Windows,
Screen repair
FAQ
ELMER GLASS CO is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: Closed
ELMER GLASS CO accepts the following forms of payment: Check,MasterCard,Visa
Yes, ELMER GLASS CO offers free project estimates.
No, ELMER GLASS CO does not offer eco-friendly accreditations.
No, ELMER GLASS CO does not offer a senior discount.
No, ELMER GLASS CO does not offer emergency services.
No, ELMER GLASS CO does not offer warranties.
ELMER GLASS CO offers the following services: Picture Frame Glass Mirrors All Auto Glass, including Buses, RV's, and Classic Custom Shower and Bath Enclosures Residential Glass Replacement Table tops Custom Commercial Store Front glass and framing Screen Repair and Replacement