I was quoted a price for 2 services: a light resurface of my concrete deck for $4100 and a stain and sealer on top of it for $2800. When the job was finished, it looked fine and paid in full for the project. A few days later it began raining and rained on and off for 4-5 days. When the deck finally dried up, it looked much worse than it had before the work was done. Duane agreed than the surface did not come out the way he expected and that it needed to be redone. Since it became too late in the season for Duane to redo the stain and sealer, I asked him to refund the $2800 I had paid for the portion of the work. He refused, saying he would come redo it in the spring. I asked him why he thought I should 1. let him use $2800 of my money over the winter and 2. trust him to return to complete the job satisfactorily. He got mad and now I'm going to take him to small claims court to get a refund for the unacceptable work he did.
Description of Work: Concrete patio resruface, stain and seal
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
$6,900
Joe S.
08/2016
5.0
patios, concrete repair, stamped concrete
 + 1 more
It went excellently. They were really personable and great to work with. They were pleasant to be around and they arrived when they told me they were going to.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Patios,
Concrete Pouring and Repair,
Decorative Concrete,
Snow Removal,
Landscaping,
Excavating,
Concrete Driveways
FAQ
Cleveland Construction and Concrete is currently rated 3 overall out of 5.
No, Cleveland Construction and Concrete does not offer free project estimates.
No, Cleveland Construction and Concrete does not offer eco-friendly accreditations.
No, Cleveland Construction and Concrete does not offer a senior discount.
No, Cleveland Construction and Concrete does not offer emergency services.
No, Cleveland Construction and Concrete does not offer warranties.
Cleveland Construction and Concrete offers the following services: Concrete- Stamped & Decorative, Concrete-Driveways, Basement Waterproofing, and Concrete Patios