Rocky Mountain Fireplaces

To whom it may concern, We recently had Ilya Sidorin to our home to repair our gas log fireplace. It’s been starting poorly for a year and hadn’t been serviced since we acquired our home in 2013. Ilya made a preliminary diagnosis of a faulty valve on the phone and we scheduled an appointment. On the appointed day he showed up exactly on time. He even called to let me know he was on the way. For a Summit County contractor, that’s saying a lot He was most pleasant in introducing himself and went right to work. He covered the work area to protect the flooring and tile surround from debris and damage. In removing the glass panel, he pointed out that it was installed incorrectly. Not only was this a breakage hazard, but a leak hazard as well. It was quite obvious he knew his trade and was a skilled professional. His original diagnosis proved to be the correct and he brought the required part with him. He did more than was required including a thorough cleaning of the glass and a high tech “sniffer” test to ensure there were no leaks. We can’t speak highly enough of Rocky Mountain Fireplaces. Ilya runs his business in a manner that ensures satisfied and repeat customers. This is a contractor who inspires confidence. Job well done! Chris & Shari Dorton Wildernest