Select Wood Floors Inc

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Because this was an old house, there were many small challenges and twists in the work. Jay's team are competent and very professional. They are also very busy, so there were some scheduling issues - but part of the reason that they are busy is that they are good - so we were Ok to work around some of their constraints. Jay worked with us to get the trims for our interior trim carpenters and helped us in other areas too. He came highly recommended and we would recommend him highly also.

I chose Select Wood Floors as my middle quote. Soon after, Jay called me to advise he’d mistakenly reversed 2 numbers in the SQ FT and he quickly became the highest quote. I stuck by him as he promised I’d be dazzled in the end. It’s now over and Select Wood Floors was my *least* satisfactory experience in this entire remodel. Select Wood Floors’ first work order was incorrect resulting in the team missing the stairs and the upper hallway. They returned to rectify it and missed the stair risers. Four weeks into the project, I requested the team return to finish the sun-room floor so we could move some furniture back into the house. They showed up unannounced at 8AM and completed the task. We waited 10 days before moving furniture. Immediately, a dining room chair gouged the floor. Jay told me it was because I had dust in the house. I did. However, I purchased the BONA high traffic, commercial so that we could live like a family. We have since placed felt on every piece of furniture and implemented a human shoes-off and dog nails clipped policy. Jay attempted to make up for my disappointment by offering an island step in the kitchen for free. Two weeks before the project was completed, Jay called and requested the remaining and frac12; payment leaving me no insurance of completion or accuracy. I told him “No”. In closure, the team came to our house 8+ times, each with a rough 8 hour window of arrival time to correct things. They left today after filling 2 holes with un-matching brown caulk. I was out of the room when they departed and they helped themselves to the check on the counter without my permission and were gone when I returned to the room. I truly feel exploited by how I, and my home were treated by Select Floors, not only because their owner, Jay, was argumentative and condescending towards women, but also because I felt the overall work was unprofessional.

Good job. Prompt, as scheduled. Price as quoted. Did an awesome job of moving heavy fridge and china cabinet....both off, and back on wood floors. Would contract again.

First, you should know that my husband and I are "those clients" who want everything to be well done down to the nitpicky details. After our experience, we can honestly say that Select Flooring is the best! My husband and I went back and forth on what type of wood we wanted, but we never felt rushed or like the money was this company's first priority. We had numerous consultation appointments, floor samples made just for us and were given the address of a home so that (with the permission of the homeowner) we could see the finished product. Every work crew that was in our home was efficient, courteous and professional. We did have a spot that wasn't finished completely, and S.F. sent a crew out as quickly as possible (within 4 days of when the project was completed). Larger corporate installation teams tend to rush through jobs, and it is nearly impossible to get them to return to fix problems after the job is completed. We had none of these problems with S.F. Our floor is beautiful, and we would use this company again in a heartbeat.

I was very pleased with the whole thing. Select Wood Floors Inc really did a lovely job. They were competent, did a very professional job, and cleaned up after themselves. Select Wood Floors Inc had very pleasant workers.