Owner Operator 17 years experience, hot water heat service and new installation, in floor heating, faucet repair, plumbing for basement finish and all remodel, light commercial work, install new water main and sewer mains
Joe was responsive and very honest. His workmanship was outstanding. I was thoroughly pleased with my dealings with him and will gladly call him any time we need a plumber. Hope anyone reading this review does the same!
Description of Work: Joe replaced a bathtub with a shower and installed grab bars inside of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
pamela S.
08/2017
5.0
plumbing
+ -1 more
Had to try a couple of difference solutions, but came up with a great fix. It has been great ever since.
Description of Work: Had a leak in the basement in a very precarious place...hard to reach
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jennifer J.
03/2017
5.0
plumbing
+ -1 more
Great! Joe was on time, polite and fast. Price was very reasonable.
Description of Work: We needed a new garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Walter E.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: He installed a tankless water heater in the crawl space of my home. A key reason that encouraged me to hire him is that he was very thorough in explaining what would be needed for a proper installation when he first came to look over the specific requirements for the project. Joe is not only very professional, but also a pleasant all around person to work with.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Jan D.
06/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Cindy S.
02/2015
2.0
irrigation systems, plumbing
+ 0 more
unknown
Description of Work: Had no interest in tackling job or even helping me find someone. I have a jetted tub with a 5 piece fixture that needs to be replaced. It is not a simple job but other plumbers gave me an estimate and walked me through my options. This guy was rude and clearly not interested in doing a job that was not cut and dry. Very unprofessional.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
5.0
Response from Plumber From Down Under Inc.
1-30-15 I went to [member information removed] to look at some plumbing fixture's to be replaced the appointment was made by [member name removed] the homeowners daughter [member name removed]. [member name removed] was very pleasant and introduced [member name removed] who showed me the bathroom that needed the work done, I had a few question's so [member name removed] came upstairs and we discussed possibly replacing the bathroom sinks but then decided on only the faucets. We knew that the hardware for the 5 piece jetted tub would be difficult to replace so I removed the handles and the roman tub spout to see what brand they might be so I could replace with a venetian bronze finish. I also removed the shower valve trim to see what kind of Moen trim might be available before re-installing the trim and handles I took photos of all the stems and rough in valves. Before leaving [member name removed] gave me [member name removed] email so I could get an estimate to her [member name removed] seemed busy in her office with a phone call so I waved goodbye. 2-4-15 I emailed [member name removed] to let her know I was waiting to hear back from the Delta Faucet company and another plumbing supply I sent photos to both of these places. Maybe my response time was not satisfactory for the homeowner but I wanted to make sure I had the correct hardware that would work before I gave an estimate, I'm also not sure which part of the time I was there did I show no interest in the job, that I was rude to the homeowner or that any of my behavior was unprofessional. I would still be willing to help the homeowner if other contractors are not able to upgrade the plumbing fixtures. Thanks Joe ( Plumber From Down Under )
Betty G.
11/2014
5.0
plumbing
+ -1 more
HE ARRIVED ON SCHEDULE. HE HAD TO GO BUY A NEW PART, RETURNED AND FINISHED THE JOB AND THE HEAT IS WORKING FINE NOW. Ii'D DEFINITELY CALL HIM AGAIN!
Description of Work: replaced boiler pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
Erik N.
08/2014
5.0
plumbing
+ -1 more
Excellent. No problems with any aspect of the work performed. Have referred others to him without reservation.
Description of Work: Installed new toilet. Did great job, so we had him back to replace two more. Excellent work, cleaned up all the mess, worked quickly, friendly, professional very good pricing. No problems after 6 months.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
Crystal N.
07/2014
5.0
plumbing
+ -1 more
He did a very good job installing the tubs. Very professional. I was really impressed with how clean his work was. You can see all the pipes and everything and it looks good and it works good. He was fast and efficient. I wouldn't hesitate to use him again. I thought his pricing was good. This was done awhile ago and I haven't had any problems. That's perfect.
Description of Work: Install utility sink in basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$272
Marsha D.
07/2014
5.0
plumbing
+ -1 more
Showed up on time, worked efficiently, used our materials and called back with detailed quote for additional work we were considering.
Description of Work: Moved in to an older home that needed lots of attention in short period of time so we could move in comfortably. He replaced garbage disposal and fixed shower head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Debra O.
06/2014
1.0
plumbing
+ -1 more
Never contacted by provider, no service rendered.
Description of Work: Provider never returned call when I had to leave a message
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
michael O.
06/2014
4.0
plumbing
+ -1 more
The installation went well. It was done per schedule and per quote. Installer was very professional. He made sure that he took his shoes off so that he did not soil my new carpeting. I would use him again.
Description of Work: Installed new shower valve in basement shower
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
Greg R.
03/2014
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bret E.
03/2014
5.0
plumbing
+ -1 more
He did an excellent job. He was honest when our son and daughter in law needed a new water heater. He couldn't get to it but referred them to someone else, even when he couldn't do the work he suggested someone reputable in his place.
Description of Work: We moved into a 23 or 24 year old house and used them to re-do some stuff in the kitchen. They put in a new sink, had to re-do the plumbing, he installed a water filter and new faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CAROLYN S.
01/2014
5.0
plumbing
+ -1 more
I had a plan for installing the tub but he pointed out the weaknesses in it and provided a much better solution. Other bidders were going to do it my cheap, shortcut way and wanted more money. He provided and intalled the hot water heater where I wanted it (not where the old tank had been). He knew the Code and did a very professional job. Now the water heater is over to the side and I have more room in my basement "furnace-storeroom".
Description of Work: Installed a Laundry Tub which I furnished. And, furnished and installed a Tankless Water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Sally M.
11/2013
5.0
plumbing
+ -1 more
Joe is a very personable gentleman and a hard worker. We are very impressed both with his work and his sense of humor. We recommend him highly and will use him for future plumbing needs.
Description of Work: Joe moved a shower drain and installed new shower head and shower valve and plumbed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$311
MARK B.
08/2013
5.0
plumbing, water heater repair
+ 0 more
I had purchased a new unit from Home Depot, after talking with Joe about the installation that I would need to have done. At the time, we discussed which water heater I had in mind and and what my particular situation was, he then assessed the job and quoted me a very reasonable price for his services. I liked his knowledgeable grasp of exactly what needed to be done, over the phone, and I decided to hire him for the job (after I had received a much higher quote from another plumber who wasn't as knowledgeable). He came to my house, right on time, after scheduling the appointment for only two days out, and immediately went to work. He quickly removed my old rusty water heater (and hauled it off) and handily installed the one I purchased all in less than two hours. The whole job was clean, neat and professional and I learned a great deal about water heaters while he worked... he certainly knew what he was doing, and kept me pleasantly informed as he went along. He charged me exactly what he had quoted, did a great job and there were no surprises. I was very pleased, and he has my absolutely positive recommendation, not only for this type of job, but I also feel he would be perfect for my upcoming basement finish. Good onya' Joe!
Description of Work: He replaced my failing gas water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Bruce R.
07/2013
5.0
plumbing
+ -1 more
The concerned person was very pleasant and came when he said he was going to come. He did what he said he was going to do. When I had the remodel inspected the inspector said that it looked like a good job.
Description of Work: I used Plumber From Down Under Inc for plumbing services. I last used them for plumbing services in a bathroom that I was having remodeled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bruce R.
03/2013
5.0
plumbing
+ -1 more
I had come up with some tentative plans for how to do the job, but he showed us how it could be done more easily and less expensively using PEX instead of copper. He also knew exactly how to hook up to the existing vent line, which really had me puzzled. Excellent quality of work at a good and fair price. He was a pleasure to work with, and I wouldn't hesitate to use him again.
Description of Work: We used Joe to do the plumbing rough-in for our basement remodel, which included installing water lines for the shower, toilet, and sink; connecting the shower manifold; installing the shower base; hooking into the existing vent line being used by our washing machine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
robin N.
03/2013
5.0
plumbing
+ -1 more
There are no words to explain how joe did except exquisite. He is very professional but yet sweet Great job Joe
Description of Work: In 2 of my 3 bathrooms the tubs were leaking, so Joe had to replace the cooper tubing and the faucets while cutting the tiles He did such a wonderful job. Thank You Joe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$645
Bret E.
02/2013
5.0
plumbing
+ -1 more
Joe was at our home for about 2-1/2 hours. I was expecting the charge to be $400 or more. Was pleasantly surprised that he only charged us $249.00. He cleaned up any mess and removed damaged materials. We had some minor drywall damage from cutting to get access to the drainline, but he didn't cut anymore than necessary to work on the drainline. The repair looked neat and professionally done. High Quality workmanship throughout. We will definitely use Joe again when plumbing needs may arise. Also will recommend him to others.
Description of Work: Joe showed up earlier than promised. (Yea ! ) He provided an estimate after looking at the problem. Our main kitchen drainline was leaking behind our cabinets and down into our crawl space. He cut out the leaking portions of drainline and spliced new line in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Neil F.
04/2012
5.0
plumbing
+ -1 more
We are in the process of finishing our basement and the water supply for the sprinkler system was run through the area where our bathroom will be installed, rather than through the furnace/laundry room. So we needed to have a water supply pipe relocated before we could finish framing the bathroom. We received quotes from about 4 plumbers total, and Joe was the only one who had a detailed estimate so we knew exactly what we would be charged and what the job would entail. He was also one of the most affordable and came highly recommended from other people who had used, both residential and commercial jobs. Joe arrived exactly on time, was incredible easy to communicate with (either by phone or email), completed the job in a timely manner, and charged a very fair price. We have since used him on another job and we plan to hire him to help finish the plumbing for our new bathroom in the basement.We can't say enough good things about Joe. We will use him for all of our plumbing jobs without hesitation, and if anyone we know asks about a plumber, we are sure to recommend them to Joe.
Description of Work: Relocated a sprinkler water supply line from one area in the basement to another in order to accommodate framing for a bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Neil F.
04/2012
5.0
plumbing, irrigation systems
+ 0 more
Upon turning our sprinklers on for the first time this spring, we discovered a cracked ball valve on the backflow preventer, a Febco PVB. During the winter, there must have been water trapped in the ball valve that caused a small crack and leaked when we turned the sprinklers on. After having used Joe for a plumbing job in our basement, we decided to call him again. He responded immediately and was able to work us into his schedule very quickly. Once again, he arrived on time, completed the job perfectly and we had our sprinklers back on in no time. His prices are very affordable and most importantly, Joe is extremely dependable. We will never look for another plumber again.
Description of Work: Replace cracked ball valve on sprinkler backflow preventer (Febco PVB).
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Lawn Irrigation,
Water Heaters
FAQ
Plumber From Down Under Inc. is currently rated 4.9 overall out of 5.
Sunday: 6:30 AM - 9:00 PM
Monday: 6:30 AM - 9:00 PM
Tuesday: 6:30 AM - 9:00 PM
Wednesday: 6:30 AM - 9:00 PM
Thursday: 6:30 AM - 9:00 PM
Friday: 6:30 AM - 9:00 PM
Saturday: 6:30 AM - 9:00 PM
Plumber From Down Under Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Plumber From Down Under Inc. offers free project estimates.
Yes, Plumber From Down Under Inc. offers eco-friendly accreditations.
No, Plumber From Down Under Inc. does not offer a senior discount.
Yes, Plumber From Down Under Inc. offers emergency services.
Yes, Plumber From Down Under Inc. offers warranties.
Plumber From Down Under Inc. offers the following services: Owner Operator 17 years experience, hot water heat service and new installation, in floor heating, faucet repair, plumbing for basement finish and all remodel, light commercial work, install new water main and sewer mains