Nico Restoration

Jim came out promptly and installed dryer fans and dehumidifiers to completely dry out the sub flooring and crawl space area. He also sprayed anti-microbial to prevent any chance of mold build up. He dealt with the insurance claims for me and lined up contractors to finish the repair work.

I'm unhappy and upset. Jim Cox came out to do this work. The worst part was despite his claims of being the best in the biz, he did not take up the wet carpet pad but instead just used blowers and a dehumidifier. A week or so later he returned with a carpet crew and replaced the carpet. All said a few hours of labor. But because he failed to take up the pad and dry beneath that, the next morning I had very wet carpet again. I hired someone who knew what they were doing to fix the mess and they said that leaving the pad down to dry was just impossible to understand- nobody would do that. So I ended up paying twice for the problem and lots of headaches. Also, I did not feel Jim played straight on price. The price on the phone was different from the day of his first visit and different again from his final visit to replace the carpet. My broker recommended this guy and she was upset and wrote an email and met with him. He said to here that he gave me a deal and the price should have been over 3 times what I paid and that was it ! So I think that unfortunately leaves no room for doubt about his ability and character. Do not hire this guy.

In July of 2012, my son was attacked with bear mace at the front door and inside his apartment. Bear mace is 2000 times stronger than mace intended for humans. He was hospitalized and fortunately has recovered his health, but I was left with a huge mess on my hands. His apartment lease was ending in only a few days and we were dealing with an especially difficult landlord. I contacted an attorney to see if we were responsible for the apartment even though the bear spray was the result of an attack. His advice was to have it cleaned professionally BEFORE the lease ends. I live in Wisconsin so I had to search for a cleaning company via the internet and lots of phone calls. I contacted several and a couple of them assured me they could do the job and have it completed by the lease end date, however none of them were even following up with me. Fortunately I called Nico and they got started that same day. They were very professional every step of the way and knew exactly what had to be done to completely eliminate the bear spray and to address any other issues the the landlord might contest. The landlord was attempting to charge us for repainting the walls and replacing the carpet but Nico deep cleaned both so well that it left virtually no ground for the landlord to stand on. They professionally documented everything including before and after pictures. Without Nico we would be at the mercy of a greedy landlord who continues to try and find ways to profit from our misfortune. I highly recommend Nico's services especially where you have a challenging job that has to be done quickly, on budget and in a manner that is well documented. I'd give them a 10 out of 10.