Inside-Out Interior Decor

The blinds arrived when expected and a day was set for installation. The installer showed up at the appointed time. It was obvious that he had done a number of blind installations in the past, as he was quite efficient in his work. During the course of the installation, it was discovered that one blind was not the correct size and would have to be reordered. Fortunately, it was in an area that was somewhat isolated, so it didn't matter that much. The blind has not arrived as of this writing, but is expected to show up next week and will be installed when it is. We feel that InsideOut knows their business and our experience was a good one overall. We have only one criticism - the order should have been screened before it was taken to our house for installation. Had that been done, the wrongly-sized blind could have been discovered earlier. But this is relatively minor in our view. I would recommend this company if you are looking for blinds for your house.

o worries, The installation, all be it 2 weeks later than I was originally told to expect, went well. It was the following communications that have disappointed me. I asked the install guy if someone could email me the prices for the shutters for two more rooms in the house. He told me he would. 5 days went by and I still had not heard anything regarding the prices for the next set of shutters I wanted, nor did I get contacted regarding the second half of the payment for the master shutters. After two weeks of calls, emails and messages to this company, with still no response, I decided to go into their store. To say the guy was complacent, patronizing and quite incompetent is putting it mildly. It turned out thy had already gone ahead and charged my credit card for the second half payment without telling me they were going to do it and when. I finally got hte guy to print our payment receipts of other shutters I had installed a couple of months ago too. I am not quite sure if these people have every heard of the concept of "sense of urgency" or customer service/customer satisfaction. Regardless, I shall not be spending more money with these guys and I will not be recommending them to anyone else. Very poor attitude and responsiveness on their part. No worries, thy have plenty of competition.