HOME DEPOT INC

Home Depot provided contact information and an appointment with a company called Mr Electric. Home Depot advertised in their store that a simple ceiling fan installation would cost $119.00. When the electrician arrived he began installing the fan and half way through told me it would be $227.00 although there was no special adjustments needed. I was not in a position to argue. I only stated that Home Depot advertised the installation was $119.00. He said they were mistaken and it was they who misguided me . After the fan was installed I paid him $227.00 by check. I went back to Home Depot and talked to the manager who was very apologetic and within a day or two I was told that I would get a credit for the over payment that was charged. I felt that the manager and people at Home Depot were very helpful with this issue but I have since decided not to hire someone via a Home Depot recommendation.

In a word, badly. In general, they could not provide me with accurate delivery dates on any of my purchases- different individuals had access to different data systems, each of which provided a different date (the factory's website did provide accurate dates). The biggest problem was that my original order was mis-entered in the computer system and had to be re-entered two weeks later. Store personnel didn't inform me of this problem until the cabinets didn't show up at the right time- forcing my contractor to wait two weeks before starting and generally screwing up the timing of my job, relative to other jobs he had taken. I would not use Home Depot again- I would pay a little more to get a local cabinet maker to do the work.

The job went perfect. They were efficient. They did really good job. They made sure it was perfect. I would use them in the future.