Good Guys Plumbing, Heating & Air

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I got overweight out of shape sweaty Talbott that literally told me he didn't have time to do it, I should look for someone else!! Needless to say I was perturbed, I called the shop back to see why matt the guy I talked to and was expecting didn't show. On his way to my house matt got sent to fix a major problem Talbott had in another house!!

Very prompt and found the problem right away. They also offered multiple solutions as well. They even wore little protection on their shoes so they wouldn't track up my floor.

The work is done on time, they are punctual and the pricing is very reasonable. The owner, Bill Fisher, is very courteous and is good about explaining issues if needed.

Bill Fisher is very knowledgeable and courteous. He explained the situation clearly and his pricing was very reasonable. They completed the job quickly (1/2 day). I have used Good Guys before and would highly recommend them!

went with another bid

They were terrific. They came just at the time they said they would be here. The repairperson was very knowledgeable and explained a lot of things about the system that we weren’t aware of. He gave us some ideas for future replacement of the hot water heater and that kind of thing. Our overall experience was excellent. In terms of price, I thought they were fine. I didn’t have any idea and couldn’t compare to anybody else. The quality of work seemed to be excellent; it’s only been six hours so don’t know. They were great in terms of responsiveness. I sure will use their services again in the future.

Warning: DO NOT let this guy into your home. He will report to the City anything that he finds out of code. I must admit, I had a friend work on my basement, including moving a water heater, without pulling a permit. I was wrong to do this. Good Guy Bill noted to me and my friend that the duct work was improperly installed, and left it at that. We thanked him, and said we'd take his advise and fix it. Bill politely left after finishing his work (we hired him to clean our furnace). Then, the very next day I get a cease and desist order from the City. Bill reported me. I would have been fine with Bill saying to me, "you have to have a professionally licensed person with a permit install a water heater, or I'm obligated to report you. Its the law". Heck, I probably would have hired Bill on the spot, and thanked him for his concern for my safety. However, that's not what Bill did. Instead, he said nothing, and then reported me behind my back. That's what I get for inviting him into my house and offering him work. So, if you have anything that might not pass code in your house, know in advance that Bill is a spy for the government, and he'll report you without even discussing options with you first. Good guy Bill is not very good. In fact, he's an awful, vindictive SOB who you should never let within 500 meters of your house.