About us
Business highlights
34 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
5%
Accepted payment methods
Reviews
4.419 Reviews
Showing 1-19 of 19 reviews
Melissa M.
08/2016
carpet cleaners
 + -1 moreJust fine. Average..... Good for getting stain spots out!!! Fast service. Very, very kind employee. The places on the floor in the house where carpet meets up with other flooring was not much improved. When I asked about it, employee just said it looked that way (dark and still dirty) because the carpet hadn't dried yet. Unfortunately that was not the case. They said their work is guaranteed. But timing situation and moving got in the way to call them and ask them to come back.
Description of Work: Carpet cleaning.
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Yes, I recommend this pro
David E.
01/2016
carpet cleaners
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Jessica F.
11/2015
carpet cleaners
 + -1 moreHe asked us to have all the furniture out of the way for this service. I have a bad back . My husband even took a day off to prepare for this and what a disappointment. A lot of hard work on our part for nothing!! he told us he was done, we were astonished how quickly it was completed, so we wanted to check the work. We not so much as walked down the hall and in the the room and we seen that he did not clean the carpet in the closets, or pull the curtain back to clean behind it. We then went to , I assume sign his paper but I was going to tell him it wasn't complete. I asked the kids, where did he go, they said " He left!" I was appalled. My teenage son does a better job with our residential upright walmart carpet cleaner than this man's Commercial business. This was the biggest joke of a service I have had in a long time. Rip off report!! Scam!! Scam!! This is a company appeared to be owned by the person who does or doesn't do the work. It seems he doesn't want the work just the reward$$!! I apologize for the harsh words to the propiotor but you may be in the wrong business if you don't want to do the work or maybe ask more questions. Better yet hire someone who is motivated. -a very unsatisfied client
Description of Work: Showed up. Was hear about 25 min total. Getting his tools and truck ready, preppedal carpet, and cleaned carpets and stairs supposedly. Then left.
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$100
Response from Gold Star Carpet Care
Sharon H.
11/2015
carpet cleaners, oriental rug cleaning
 + 0 more.
Description of Work: He cleaned 2 rooms and I paid him to do an extra area rug.
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Yes, I recommend this pro
$79
Bonnie C.
11/2015
carpet cleaners
 + -1 moreunknown
Description of Work: Cleaned three rooms; was fast and efficient
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Yes, I recommend this pro
$79
Santo A C.
10/2015
carpet cleaners
 + -1 moreunknown
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Yes, I recommend this pro
$79
Carol P.
10/2015
carpet cleaners
 + -1 moreunknown
Description of Work: Cleaned the carpet in 3 rooms
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Yes, I recommend this pro
$70
Bev R.
09/2015
carpet cleaners
 + -1 moreunknown
Description of Work: Stairs were still very dirty, and even had dark spots that had not been there originally. The rest of the carpet had vivid mashed down streaks that would not disappear even after multiple vacuuming sessions. When I called, he first said he could not come back, so I said I would call Angie's List, which I did. However, he called me back and said he'd come back. (This is a one-man business. so you may have trouble addressing any issues if he is booked up.) He cleaned up the dark spots he had caused on the stairs and used moisture and a different machine with Velcro-like areas on a pad to raise the matted areas. (He stated that the reason it showed the streaks is because it is low-pile carpeting.) It helped to moderate the streaks, BUT LEFT HUNDREDS OF SNAGS (which we trimmed with scissors) ALL OVER THE 100% NYLON CARPETING THAT IS NOT EVEN A YEAR OLD! The stairs are still filthy (from the movers) and don't look any better than they did before his first visit. To top it all off, his machine left filthy drips of water on an new entry doormat which was not part of the cleaning job. I thought it was only wet, but it dried with black spots just like the stairs had. I think his machine is faulty because it periodically belches dirty water onto the carpeting and also does not clean well. I did not complain about the second visit, because I do not want to subject my carpeting to more of this wear and tear. The cost was low, but it was not a bargain. I still have dirty carpeting, and it looks years older than before it was "cleaned." I don't think he was dishonest. I think it's an equipment problem.
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$200
Response from Gold Star Carpet Care
Angela H.
09/2015
carpet cleaners
 + -1 morefast and thorough
Description of Work: carpet cleaning
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Yes, I recommend this pro
$100
Tim U.
07/2015
carpet cleaners
 + -1 moreit was ok and as expected
Description of Work: cleaned 3 rooms
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Yes, I recommend this pro
$79
Cyndi D.
07/2015
carpet cleaners
 + -1 moreunknown
Description of Work: Mark cleaned my carpet and did an excellent job. | It was a very pleasant and positive experience.
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Yes, I recommend this pro
$120
Rachel E.
06/2015
carpet cleaners
 + -1 moreMark was on -time, polite and friendly. He removed all stains and did an excellent job.
Description of Work: Cleaned all carpets in our home
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Yes, I recommend this pro
$200
Deborah W.
05/2015
carpet cleaners
 + -1 moreunknown
Description of Work: Had 2 rooms and staircase cleaned. They were on time (early actually) and did a really nice job.
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Yes, I recommend this pro
$75
Peggy P.
05/2015
carpet cleaners
 + -1 moreunknown
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Yes, I recommend this pro
Vicki T.
04/2015
carpet cleaners
 + -1 more.
Description of Work: It was good. Easy to make an appointment. They were on time, and did a very good job. Took under an hour, and I'm still pleased with the Job that he did a month later! The owner is the person who cleaned my carpet, and was very experienced and seemed to know a lot about what he was doing!
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Yes, I recommend this pro
$75
Vicki T.
04/2015
carpet cleaners
 + -1 moreIt was god service. The owner came out, he was good. He cleaned all the carpets in less then an hour.
Description of Work: I bought a big deal for carpet cleaning and deodorizing carpet of three rooms.
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Yes, I recommend this pro
$75
Glenn S.
04/2015
carpet cleaners
 + -1 moreunknown
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Yes, I recommend this pro
$75
Ben B.
05/2014
carpet cleaners
 + -1 moreThey do a great job!
Description of Work: I require that tenants use these guys for carpet cleaning upon move out.
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Yes, I recommend this pro
$220
Nancy J.
11/2013
carpet cleaners
 + -1 moreprofessional on time, did thorough, excellent job
Description of Work: clean carpets
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Yes, I recommend this pro
$150
Contact information
701 Verde Ave, Fort Collins, CO 80524
goldstarcarpetcare.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning
FAQ
Gold Star Carpet Care is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Gold Star Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Gold Star Carpet Care offers free project estimates.
Yes, Gold Star Carpet Care offers eco-friendly accreditations.
No, Gold Star Carpet Care does not offer a senior discount.
No, Gold Star Carpet Care does not offer emergency services.
Yes, Gold Star Carpet Care offers warranties.
Gold Star Carpet Care offers the following services: Carpet cleaning, some upholstery, rug cleaning, flood restoration.
Contact information
701 Verde Ave, Fort Collins, CO 80524
goldstarcarpetcare.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM