Fine Tree Service Inc

Have used Fine Tree Service once before and they are amazing! They took out these trees in less than 3 hours, cleaned up the branches and twigs, raked the area clean and gave us some of the chipped tree for mulch. They are professional, courteous, and super efficient. Would highly recommend them to take out your big trees. Josh, the owner, is a wealth of knowledge about how to best care for your other trees. So impressed! Great crew and I would have no qualms about telling people to get a quote from them. You may be pleasantly surprised.

Let me start off by saying that the pruning was fine. But our deck was damaged by their work and they hid it with our deck furniture. We did not see the damage until after paying so they had no interest in fixing it. After we called them about taking care of it they were very difficult to get ahold of and communicate with. Two months later it still has not been repaired and we still can't safely use our deck! DO NOT HIRE.

I sent the company a message through their website stating that we needed trees pruned and that we wanted someone to meet with us to discuss the project. I followed up with two phone calls where I spoke to someone (office manager?) to discuss the that we needed someone to come first thing in the morning to provide a quote. No follow-up whatsoever. I was never contacted to set up an appointment time.

unknown

The sprayer came and sprayed for what I thought was the same green bug pest I had had on my Honey Locusts in years prior. The sprayer came, sprayed and a second company told me I did not have the pests but it was leaf curl from the previous November's harsh weather onset. I wish the sprayer from Fine had been upfront with me that I did not have the problem he sprayed for. It would have saved the environment the chemical and me the $100. He was a very nice guy though.

unknown

The owner responded quickly to provide an estimate, the office staff was professional in setting up an appointment and leaving reminder messages. The crew was prompt, courteous, and efficient at their task. They skillfully and safely removed the tree, were careful of my property moving the stump grinder through a tight gate, and they did a great clean-up job. I would use their services again.

They were very thorough as I watched and our trees sprang to life after looking very sick and "on their last leg." The technician was very down to earth, knowledgeable, and professional; he knew his stuff. And, we were very pleased at the outcome; we got more than we paid for.

tree was removed safely, crew was courteous and professional, and work area was cleaned up very well

I have used this service with mixed results for a few years. They were fine for disease management, but they seems to be over-booked or poorly managed for tree trimming. I called for an estimate on a tree trim, and didn't hear from the for weeks. Finally got the estimate after multiple calls, but then didn't hear from them for weeks. After following through, my tree was partially trimmed and equipment was left in my yard. I called to see what was going on and they said they had not been out to trim my tree. A few weeks later, after contacting them a couple more times and waiting a painfully long time for call backs, they finely figured out that someone from their company had been out, and agreed that the job done on my tree was poor. They said they'd been out to trim it "soon" but still nothing. Waiting on this company is so irritating. Terrible communication and customer service.

I have used Fine Tree Service for several years, to take care of my numerous pine and 2 ash trees. The pine beetle infestation scared me into doing this, after I lost 2 pines to the beetles. One of the remaining pines is in a slow decline; I believe Josh's treatments have helped it survive much longer than it would have. A lightning strike almost killed one of the ash trees, and I believe Fine Tree Service's treatments helped it recover more quickly. I'm generally leery of small companies offering a pre-payment discount, but not this one. Josh (Fine) has done outstanding work and I expect he'll be around for a long time.

contacted them on 8/28 for estimate on tree work. more than two weeks, and still no time scheduled to do estimate. pretty poor service.

Fine Tree Service Inc is professional, friendly, and they are competent. They also communicate well because they leave information about what was done and what was found.

Disappointing

.They did such a good job. They were very professional. We had four estimates and his was the lowest, which surprised me as he was the only one that was a certified arborist. So he had the most training and yet he was the most accurate with the estimate of what needed to be done. They were very professional and I have nothing bad to say. I would certainly recommend them.

I would give them all A's. They are very good. We will continue to use them.

What stands out about them is the fact that they care so much. They look after my trees as thought they were theirs. You can see that it's a professional/emotional process with them, which is really good. On price I think they are very thrifty.

We get a discount for their service because we belong to a home owners association. The usual rate is $15 a tree. Both times they sprayed the trees that we marked. We assume that they sprayed all the trees that they should have. They did give us a receipt and they told us what chemicals they were putting on the trees. We will continue to use them in the future.

I always ask them to call before they come because I have dogs and ask them to do that as a courtesy. They don't seem to give me a warning that they are coming. The last time they were here I asked them to give me an estimate to prune our big maple in our back yard. I have since called again and asked for an estimate and I still have not heard from them. When I ask for something and am willing to pay for it, I expect good service. I am very workable but I want it to be a two way street. When they do send someone out to do tree service for us they always do good work.