I have used Ellman for years and was pleased with the service-some of the positive reviews here are from me. The company was sold a few years ago and I think the owner is now the only one doing service. I contacted them Wednesday (Dec. 23) at 5:30 and left a message on their answering machine. I called back at 7AM on Dec. 24th and left a second message. At 8:30 AM that day I called another company that did come out and fix the blower on my furnace. I got a call this morning (Dec. 28th) saying he just got the message. I won't be using this company any more.
Description of Work: Blower on furnace was not working
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Mary W.
12/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair
+ 1 more
He picked up water heater I had purchased at Lowe's and installed it. He took away old water heater. Furnace also was checked and serviced.
Description of Work: Replace old water heater with one I had purchased. Service furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
FRED S.
10/2016
2.0
plumbing
+ -1 more
plumbing work repairs were completed... had a same recurring problem and they charged me for all the labor to replace the warranty part.... they came out complete but I had to pay twice for the labor.... no discount allowed ????? Not quite fair ??? Will not use them again...
Description of Work: plumbing repairs
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$600
Michael H.
09/2016
4.0
plumbing
+ -1 more
I would definitely use them in future.
Description of Work: They replaced a garbage disposal.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Morgan L.
06/2016
3.0
plumbing
+ -1 more
It went fine until I got the bill! He checked water pressure, which was fine. He then saw that there were already 2 water hammer arrestors installed. He said the water hammer was not dangerous as there was no pressure spike when it occurred. He concluded that there was no way to prevent this at this time. He then left. He was here less than an hour, including the time that we chit chatted. They charged me $90 for this service call. When I called to find out why it was so much, Ellmann acknowleged that this was their minimum charge for a service call. I checked around and found that this is indeed a high price for a minimum service call.
Description of Work: I asked them to come out and investigate an issue I am having with water hammer in pipes. I wanted to find out if it was a dangerous situation and if there was any way to fix it. That is what they did, and did a pretty good job of it.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$90
Pete S.
01/2015
5.0
plumbing
+ -1 more
Brad arrived right on schedule after calling to assure that we were at home. He professionally installed the new kitchen faucet after removing and hauling away the old one -- which was leaking into the cabinet beneath the sink. He installed new shut-off valves and also replaced a corroded drain leading out of the disposal. His work was efficient and he was very friendly while doing the work. The final installed cost was 2/3rds the figure estimated by another plumbing company. I would call Ellman again if we need any plumbing work done in our home.
Description of Work: Installed a new faucet in the kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Joanne D.
10/2014
5.0
plumbing, water heater repair
+ 0 more
Found that only one part had to be replaced and not the whole water heater. Very honest.
Description of Work: Repaired hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Ann B.
07/2014
5.0
plumbing
+ -1 more
I bought a house last July and the refrigerator delivery person had turned the water off to hook up the ice maker and neglected to turn the water back on, Brad came out on a Sunday to rescue a tired new homeowner and earned my trust. I have since had a pipe burst in the driveway that while their price was higher, the solution didn't require digging up my front lawn. Finally some frozen pipes last winter were fixed with turning the shower on and running a space heater. They are the best
Description of Work: Plumbing, heating, heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura M.
03/2014
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I don?t have any qualms about ever calling. Their prices are always very reasonable. The guys they send out are always older, experienced plumbers, knowledgeable about the system we have, and they do itemized billing for the parts. They have been good about discussing different options for fixes. They are pretty straight forward guys and will explain things. Anything they fix stays fixed! However, they are frequently busy, so I normally have to schedule about 5 to 7 days out depending on the work that needs done.
Description of Work: They have done everything from small repairs, such as drain plugs to working on my water-based heating system. They had adjusted my boiler and do annual check-up and tune-up on that. I’ve had pipes banging so he installed an arrester for this. They have tightened faucets that were loose and various other plumbing projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$259
Tamara C.
10/2013
5.0
plumbing
+ -1 more
The response time was quick and the serviceman was professional, knowledgeable, and personable. I definitely recomend them.
Description of Work: Came on the same day called and fixed my plumbing issue.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Scott & Melissa S.
07/2013
5.0
plumbing
+ -1 more
We had a pipe bust right before it went to storm, and they replaced our water that is coming in from the city. They were on time, they were working after hours, and the man who owns the business is the one who answers the phone.
Description of Work: Ellman Service Co. for a pipe replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Philip M.
07/2013
5.0
plumbing
+ -1 more
We did not get charged for it, which was great. He told us that we would have to watch it and if it kept on dripping then this is what we would have to do. We are going to call him back to do that service because it really did not fix what the problem was. They were very nice. He called us when we were in Europe, but he followed up.
Description of Work: We used Ellman Service Co because we had a faucet outdoors that was leaking and he came over and replaced a couple of parts.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Caroline H.
04/2013
5.0
plumbing
+ -1 more
Mike worked on the project; he was very professional, knowledgeable, and timely. I added if he could do the plumbing under the sink so I would be able to utilize the most space under the cabinet. Which he did. Beautiful! The only reason I gave them a B for price is because plumbing is expensive and not necessarily because they were more expensive than others. In fact I felt for the work the price was very fair. Would definitely use this company again!
Description of Work: I had my kitchen replaced and needed to have faucets, dishwasher and plumbing installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Kate S.
04/2013
5.0
drain cleaning, plumbing
+ 0 more
See above. They removed the clog quickly
Description of Work: My kitchen sink backed up. We tried to find the clog but it was beyond the bottom of the sink. Ellman came out the same day i called and used their snake to unclog and checked to make sure there wasn't another clog. They got it working quickly. This is the 3rd time I have used them and they have always been prompt and efficient.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Shannon G.
04/2013
5.0
plumbing
+ -1 more
The Ellman service guy called me to let me know what the problem was, cost, etc. Fixed both toilets - happy renter, happy homeowner! Will definitely use them in the future if needed. Very professional, prompt, and polite!
Description of Work: Rental house - renter called and said toilet on main level had overflowed and water going into basement. Searched Angie's List and found Ellman Service Co. with good reviews. Called them and they were at the rental house within a few hours to fix the problem with the toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Douglas H.
03/2013
4.0
plumbing
+ -1 more
Went Well - happy with the results, no more leak and turn off valve looks great.
Description of Work: tried to replace cartridge in leaking shower fixture assembly. It was unsuccessful and it required a replacement of the entire handle assembly. I can vouch for the correct action taken as I tried the cartridge replacement myself and did not succeed a couple of months ago, but thought maybe a "real" plumber could figure it out. I also had the turn-off valve located in the crawl space brought into the living area for ease of access.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
KRISTINE C.
03/2013
5.0
plumbing
+ -1 more
Had our bathroom remodeled, first weekend in use with toilet it backed up into shower. Had a service company out but it was beyond what they could do and they recommended I call a few others. Ellman was the third company to come out. They scoped the drain and found it was clogged with dried grout and a rock from the demo. They were able to scrape the grout out and push all the way to the main sewer; with the camera I was able to see the progress and end result in main sewer. They also finished by resetting correctly (original plumber neglected to glue flange to pipe) the toilet. The ensured all worked properly before leaving. I am not sure what the final tab will be yet as they are sending the bill but ... they saved me a huge headache! They came out when they said they would, diagnosed the problem, and fixed it.
Description of Work: Snake drain. Cleaned out dried grout. Found rock in pipe and pushed all the way to main sewer. Set toilet. Flushed another drain that had been misused with grout.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jon G.
02/2013
4.0
plumbing
+ -1 more
Arrived promptly, did the work and left.
Description of Work: Removed toilet and cleared drain.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Robert K.
01/2013
5.0
plumbing
+ -1 more
In both cases their response was professional and prompt, even though the first time we called on a Saturday afternoon. In both cases the technician who came was knowegable and thorough, and fixed the problems including a couple we were not aware of. Their price was a little higher than we expected, but the high quality of the work made it worthwhile.
Description of Work: We have used them twice. The first time was to repair a toilet that would not flush, and the second was to repair a different toilet that was leaking.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Gordon H.
12/2012
5.0
drain cleaning, plumbing
+ 0 more
responsible, efficient, tidy, professional
Description of Work: cleaned kitchen drain
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Rebecca D.
08/2012
5.0
plumbing
+ -1 more
Went great. Brad came over to do the estimate, and quickly came up with a good game plan as to what needed to be done. We scheduled the work for about 2 weeks out from the estimate. He showed up right on time on our scheduled day and got right to work. He kept me in the loop about what was going on and answered any questions I had along the way. The work was done very professionaly, and the quality of the work seems very high. Everything works perfectly, our disposal, dishwasher, and new drain. Brad cleaned up after himself and didnt leave behind a mess at all. Overall, we are extremely satisfied with the service we received.
Description of Work: Drain from kitchen sink to basement and then to outside was replaced to accomodate garbage disposal and dishwasher. They replaced the existing drain pipes under the sink with a new configuration that would allow us to have a disposal under our shorter than standard counters. Installed garbage disposal. Installed water and drain lines for dishwasher and hooked that up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Priscilla H.
06/2012
5.0
plumbing
+ -1 more
Great. Same day service. Competent plumber.
Description of Work: Hot water heater cleaning and repair. Drip.repair. Screen installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Karl K.
04/2012
5.0
plumbing, water heater repair
+ 0 more
Went very well overall. Contacted Ellman late in the work day to inquire about a hot water heater replacement. Received good advice to ensure this minor immediate problem did not grow into major concern before it could be looked at. Ellman expressed a willingness to come to the site after hours to check things out but this proved (after some discussion and a series of phone calls exchanging information and instructions to secure the situation) to be unnecessary. Ellman then followed up promptly the next day at the scheduled time and quickly and professionally completed the new heater installation. The final bill came in at less than the preliminarily estimated cost.
Description of Work: Replaced leaking/non-functioning gas hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Diane C.
03/2012
5.0
plumbing
+ -1 more
They did a great job. They are dependable, reliable and very polite. They really know what they are doing. I couldn't be happier with their work. I wouldn't think of using anyone else by Ellman's.
Description of Work: We have used them for plumbing repairs three times at our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael W.
03/2012
5.0
drain cleaning, plumbing
+ 0 more
Went great. The guys did a complex fabrication and installed it in about 2 hours!
Description of Work: Fixed broken cast iron drain pipe that broke. Replaced it with PVC
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Service Categories
Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Water Heaters,
Bathtub Restoration
FAQ
Ellman Service Co is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Ellman Service Co accepts the following forms of payment: Check,MasterCard,Visa
Yes, Ellman Service Co offers free project estimates.
No, Ellman Service Co does not offer eco-friendly accreditations.
No, Ellman Service Co does not offer a senior discount.
Yes, Ellman Service Co offers emergency services.
No, Ellman Service Co does not offer warranties.
Ellman Service Co offers the following services: Plumbing, HVAC, drain cleaning, remodel plumbing & heating.