Ellman Service Co

I have used Ellman for years and was pleased with the service-some of the positive reviews here are from me. The company was sold a few years ago and I think the owner is now the only one doing service. I contacted them Wednesday (Dec. 23) at 5:30 and left a message on their answering machine. I called back at 7AM on Dec. 24th and left a second message. At 8:30 AM that day I called another company that did come out and fix the blower on my furnace. I got a call this morning (Dec. 28th) saying he just got the message. I won't be using this company any more.

He picked up water heater I had purchased at Lowe's and installed it. He took away old water heater. Furnace also was checked and serviced.

plumbing work repairs were completed... had a same recurring problem and they charged me for all the labor to replace the warranty part.... they came out complete but I had to pay twice for the labor.... no discount allowed ????? Not quite fair ??? Will not use them again...

I would definitely use them in future.

It went fine until I got the bill! He checked water pressure, which was fine. He then saw that there were already 2 water hammer arrestors installed. He said the water hammer was not dangerous as there was no pressure spike when it occurred. He concluded that there was no way to prevent this at this time. He then left. He was here less than an hour, including the time that we chit chatted. They charged me $90 for this service call. When I called to find out why it was so much, Ellmann acknowleged that this was their minimum charge for a service call. I checked around and found that this is indeed a high price for a minimum service call.

Brad arrived right on schedule after calling to assure that we were at home. He professionally installed the new kitchen faucet after removing and hauling away the old one -- which was leaking into the cabinet beneath the sink. He installed new shut-off valves and also replaced a corroded drain leading out of the disposal. His work was efficient and he was very friendly while doing the work. The final installed cost was 2/3rds the figure estimated by another plumbing company. I would call Ellman again if we need any plumbing work done in our home.

Found that only one part had to be replaced and not the whole water heater. Very honest.

I bought a house last July and the refrigerator delivery person had turned the water off to hook up the ice maker and neglected to turn the water back on, Brad came out on a Sunday to rescue a tired new homeowner and earned my trust. I have since had a pipe burst in the driveway that while their price was higher, the solution didn't require digging up my front lawn. Finally some frozen pipes last winter were fixed with turning the shower on and running a space heater. They are the best

I don?t have any qualms about ever calling. Their prices are always very reasonable. The guys they send out are always older, experienced plumbers, knowledgeable about the system we have, and they do itemized billing for the parts. They have been good about discussing different options for fixes. They are pretty straight forward guys and will explain things. Anything they fix stays fixed! However, they are frequently busy, so I normally have to schedule about 5 to 7 days out depending on the work that needs done.

The response time was quick and the serviceman was professional, knowledgeable, and personable. I definitely recomend them.

We had a pipe bust right before it went to storm, and they replaced our water that is coming in from the city. They were on time, they were working after hours, and the man who owns the business is the one who answers the phone.

We did not get charged for it, which was great. He told us that we would have to watch it and if it kept on dripping then this is what we would have to do. We are going to call him back to do that service because it really did not fix what the problem was. They were very nice. He called us when we were in Europe, but he followed up.

Mike worked on the project; he was very professional, knowledgeable, and timely. I added if he could do the plumbing under the sink so I would be able to utilize the most space under the cabinet. Which he did. Beautiful! The only reason I gave them a B for price is because plumbing is expensive and not necessarily because they were more expensive than others. In fact I felt for the work the price was very fair. Would definitely use this company again!

See above. They removed the clog quickly

The Ellman service guy called me to let me know what the problem was, cost, etc. Fixed both toilets - happy renter, happy homeowner! Will definitely use them in the future if needed. Very professional, prompt, and polite!

Went Well - happy with the results, no more leak and turn off valve looks great.

Had our bathroom remodeled, first weekend in use with toilet it backed up into shower. Had a service company out but it was beyond what they could do and they recommended I call a few others. Ellman was the third company to come out. They scoped the drain and found it was clogged with dried grout and a rock from the demo. They were able to scrape the grout out and push all the way to the main sewer; with the camera I was able to see the progress and end result in main sewer. They also finished by resetting correctly (original plumber neglected to glue flange to pipe) the toilet. The ensured all worked properly before leaving. I am not sure what the final tab will be yet as they are sending the bill but ... they saved me a huge headache! They came out when they said they would, diagnosed the problem, and fixed it.

Arrived promptly, did the work and left.

In both cases their response was professional and prompt, even though the first time we called on a Saturday afternoon. In both cases the technician who came was knowegable and thorough, and fixed the problems including a couple we were not aware of. Their price was a little higher than we expected, but the high quality of the work made it worthwhile.

responsible, efficient, tidy, professional

Went great. Brad came over to do the estimate, and quickly came up with a good game plan as to what needed to be done. We scheduled the work for about 2 weeks out from the estimate. He showed up right on time on our scheduled day and got right to work. He kept me in the loop about what was going on and answered any questions I had along the way. The work was done very professionaly, and the quality of the work seems very high. Everything works perfectly, our disposal, dishwasher, and new drain. Brad cleaned up after himself and didnt leave behind a mess at all. Overall, we are extremely satisfied with the service we received.

Great. Same day service. Competent plumber.

Went very well overall. Contacted Ellman late in the work day to inquire about a hot water heater replacement. Received good advice to ensure this minor immediate problem did not grow into major concern before it could be looked at. Ellman expressed a willingness to come to the site after hours to check things out but this proved (after some discussion and a series of phone calls exchanging information and instructions to secure the situation) to be unnecessary. Ellman then followed up promptly the next day at the scheduled time and quickly and professionally completed the new heater installation. The final bill came in at less than the preliminarily estimated cost.

They did a great job. They are dependable, reliable and very polite. They really know what they are doing. I couldn't be happier with their work. I wouldn't think of using anyone else by Ellman's.

Went great. The guys did a complex fabrication and installed it in about 2 hours!