DIAMOND ROOFING

Insurance paid for it. The pricing was reasonable. They ended up fixing our roof and then did not fix it correctly. Since then they won't return our calls or accept our calls. So we are left with a roof that no one will fix. They were very sketchy. I pretty much shut all my windows so they couldn't see in my house. They were so tattooed and sketched up and kind of scary. I kept my kid inside all day and I didn't want them seeing him.

The gent came by to inspect our roof and to tell/show us issues. We had hail damage on a 11 year old roof. He came by when the insurance adjuster came and they walked the roof and discussed the issues. After that he, the roofer, gave us options such as putting on new gutters and the cost even if the adjuster didn't approve them. Scheduled a time to tear off the roof and install the new one. They actually came a day early (they did say they might) and did the roof in one day.

Name:kenneth fisher ANGIE I AM RETIRED AND MY RETIREMENT CHECK HAS NOT YET. BUT I FELT SO STRONGLY ABOUT SUCH A BAD EXPERENCE THAT I HAD WITH A ROOFING CONTRACTOR. THAT I KNEW THAT MY INFORMATION NEEDED TO GET OUT ASAP. WE HAD 5 HAIL STORMS AND SOME VERY HIGH WINDS. THIS CAUS DAMAGE TO A NUMBER OT ITEMS ON MY PROPERTY. MY ROOF WAS TOTALED AS WELL AS MY METAL STORAGE SHED AND A WINDOW AND MY FENCE. SI I CALLED MY INSURANCE AGENT FROM ALLSTATE. HE SENT ME AN EMAIL WITH TWO ROOFING CONTRACTORS ON IT. AND RECOMENDED THE FIRST ONE. THAT WAS A VERY BAD MISTAKE. FOR AS I WAS TO FIND OUT THAT THE ROOFING CONTRACTOR---DIAMOND ROOFING OF FORT COLLINS,COLORADO TURNED OUT TO BE A CROOK. HE HAD ME MAKE THE INSURANCE ADJUSTER WAIT UNTIL HE COULD COME OUT TO GO OVER THE DAMAGE WITH HIM. THIA WAS A BAD MISTAKE. HE OFFERED TO WAVE THE HOMEINSURANCE DECTUBABLE. WHICH I THOUGHT WAS A GOOD DEAL. BUT IN RETURN I WAS TO ALLOW SIGNS TO BE PLACED IN MY YARD. AND TAKE A STACK OF HIS BUSINESS CARDS UP AND DOWN MY STREET TO ADVERTIZE HIS BISINESS. THIS DID NOT SEEM LIKE SUCH A AD DEAL EITHER. AND WHILE ME-MY DAUGHER-(26) AND THE ADJUSTER WAS THERE HE SAID AND TOLD THE ADJUSTER. THAT HE WOULD REPAIR AND REPLACE ALL OF THE ITEMS IN THE APPRASIAL LIST. THIS WAS OK WITH THE ADJUSTER AND US AS WELL -WE THOUGHT HE WOULD DO AS HE SAID HE WOULD. BUT 3-4 DAYS AFTER THE ROOF WAS DONE -I HAD TRIED AND TRIED TO GET HIM TO TELL ME WHAT THE ACTUAL ROOF COSTS WERE. BUT HE REFUSED TO TELL ME ANYTHING. AND WHEN I WAS FINNALY ABLE TO GER HIM TO COME BACK. HE TOLD ME AND MY DAUGHTER THAT THE ROOF WAS ALL HE WAS GOING TO FIX. ANF WOULD NOT DO ANY OF THE OTHER 3 JOBS AT ALL. AND THAT HIS OFFICE HAD SENT IN FORMS OF WORK COMPLETITION TO THE ADJUSTER SAYING ALL THINGS WERE COMPLETE AS REQUIRED. I NEVER SAW ANY OF THOSE FORMS. BUT I DID SEE A FORM WHERE HE AHS FILLED OUT FOR JUST THE ROOF. BUT HE HAD ADDED ALL OF THE REPAIR COSTS FOR EVERYTHING ONTO THE ROOF COSTS. I DID NOT LIKE THIS ,SO HE OFFERED TO PAY ME THE COST OF THE WINDOW THAT WAS DAMAGED SO I COULD REPLACE IT LATER. FOR $380.00 AND HE TOLD ME THAT THERE WAS ANOTHER CHECK COMING IN FOR ALL OF THE REPAIRS FOR OVER $2000.00 AND THAT WAS HIS CHECK. BUT WHILE THE APRAISER WAS STILL THERE -JUST AS HE WAS LEAVING.HE DEMANDED I SIGN OVER THE CHECK I HAD JUST RECIEVED FOR $7000.00 TO HIM ASAP. THAT WAS BEFORE HE SAID HE WAS NOT GOING TO FIX ANYTHING BUT THE ROOF. 3 DAYS LATER I GOT A CALL FROM THE INSURANCE AUDITOR/INSPECTOR. SHE SAID SHE COULD NOT FIND ANY PAPERWORK FOR ANYTHING BUT THE ROOF. AND SHE SAID THAT I WAS THE ONE THAT WAS TO HAVE FAXED THE COMPLETION FORMS IN. I INFORMED HER THAT I WAS NEVER GIVEN OR SHOWN NY OF THOSE FORMS. BUT WAS TOLD THAT HIS OFFICE HAD SENT THEM IN AND WAS EXPECTING ANOTHER CHECK FOR $2000.00. SHE THEN WENT OVER THE ENTIRE LIST OF EVENTS THAT HAD HAPPENED. AND TOLD ME THAT THIS CONTRACTOR WAS GUILTY IF 15 COUNTS OF INSURANCE FRAUD AND THEY WERE ALL CRININAL OFFENCES. I WAS TOLD THAT (1) it was ilegal for him to wave the decutable on the house in exchange for me to advertize his business. and she went over the entire list of the paperwork --showing me that he was to be paid only $6700.00 for the roof--$390.00 for the window--$900.00 for the storage shed and $340.00 for the fence. and now that i had told her that he had retracted his contract to do all of the repairs and addes all of the other charges just to the roof. SHE ASKED ME TO FAX HER ANY PAPERS THAT HE HAD LEFT ME. AFTER SHE RECIEVED THEM SHE NOW SAID THAT HW=E WAS GUILTY OF 20 CHARFES OS INSURANCE FRAUD, AND EACH ONE WAS A FELONY. AND THAT SHE WAS GOING TO DO A STOP PAYMENT ON ANY MORE CHECKS TO BE ISSUED. AND WAS GOING TO CALL HIM SND INFORM HIN THAT SHE WAS TURNING THIS OVER TH THEIR CRIMINAL INVESTAGATORS AND THAT CHARGES WERE MORE LIKELY TO BE FILED AGAINST HIM. ALSO SHE WANTED A NEW LIST OF PAPERWORK SHOWING THE BREAKDOWN FOR THE CHARGES -LABOR AND REPLACEMENT /REPAIR COSTS FOR ALL ITEMS. HE INFORMED HER THAT HE WAS NOT GOING TO DO ANY OF THE OTHER AGREES REPAIR ITEMS. SHE DID RECIEVE A NES FORM FR JUST THE ROOF. AND THEN CALLED HIM BACK TO TELL HIM--WITH THE CHECK THAT YOU TOOK FROM OUR CLIENT-AND ARE NOR REFUSINF TO FIX ANYTHING ELSE. YOU WLL ONLY RECIEVE $32.00 ONLY AND THAT BECAUSE OF ALL OF THE ONGOING CRIMINAL INVESTIGATIONS. THAT HE WAS NOT TO CONTACT ME OR TO IN ANY WAY ASK FOR ANY MORE MONEY FROM ME. AND IN THE EVENT THAT HE SHOULD COME TO MY HOUSE AGAIN SHE HAD INFORMED ME THAT I WAS TO CALL THE POLICE AND FILE CRIMINAL CHARGES AND REFER THE POLICE TO HER. HE AT FIRST SALLES EVERY 10 TO 15 MINUTES SO THAT I WAS NOT ABLE TO TRY TO USE MY PHONE TO CALL HER. I CALLED MY AGENT AT ALLSTATE AND TOLD HM WHAT QAS GOING ON AND HE WAS ABLE TO GET IN TOUCH WITH HIM AND TOLD HIM TO STOP CALLING AND NOT TO COME TO MY HOUSE AS CRIMINAL CHARGES WERE BEING PROCESSED AT THIS TIME. THE AUDITOR /INVESTIGATOR TOLD ME THAT BECAUSE OF MY COPERATION WITH HER AND THE OTHER CRIMINAL INVESTIGATROS I WIOUD NOT BE CHARGED AS AN ASSORY TI THE FRAUD. BUT BE AWARE THAT THE $32.00 WAS BEING SENT TO HIM AND DO NOT UNDER ANY CONDITION PAY HIM ANOTHER DIME-AS HE HAD VIOLATED THE ORIGINAL CONTRACT AND ALSO TRIED TO DEFRAUD THE COMPANY OUT OF FROM $2000.00 TO $2500.00 MORE DOLLARS THAT WHAT HE WAS TOLD UP FROMT THAT HE WAS TO BE PAID. SHE ALSO TOLD ME THAT HE WAS TO BE REMOVED FROM ANY MORE DEALINGS AS A CONTRACTOR WITH ALLSTATE FOR ANY REASON EVER AGAIN. AND THAT HI FILE HAD BEEN RED FLAGGED -THAT IF HE SHOULD EVER AGAIN TRY TI FILE ANY CLAIM THRU THEM--IT WOULD BE REJECTED. AS FAR AS I KNOW THE DRIMINAL UNIT OF ALLSTATE IS STILL WORKING ON THOSE 20 CRIMINAL CHARGES AND THAT THERE WILL PROBELY BE CHARGES FILED AND THAT HE MAY ALSO LOSE HIS CONTRACTORS LISENSE, SO--IN CONCLUSION---IT YOU EVER HAVE ANYONE TO ASK YOU ABOUR A ROOFING COMPANY BY THE NAME OF---DIAMOND ROOFINFG IN FORT COLLINS COLORADO. TELL THEM TO ADVOID HIM LIKE HE HAS THE PLAGUE. AS I HAVE FOUND HIM TO BE CROOKED IN HIS DEALING AND AS WELL AS A PERSON WHO HAS TRIED TO FILE A FRAUD WITH MY INSURANCE COMPANY.AND HE ALSO TRIED TO GET ME INVOLVED. BUT THE AGENT AT ALLSTATE SAID THAT I HAVE BEEN CLEARED. AND NOW THEY ARE GOING AFTER HIM. SORRY I COULD NOT PAY ANYTHING --BUT BEING RETIRED I HAVE TO WAIT FOR MY RETIREMENT CHECK TO COME IN. IF YOU WANT TO SEND ME A BILL FOR THIS MESSAGE. I WILL DO MY BEST TO PAY YOU. BUT I FELT THAT IT WAS URGENT THAT I INFORM YOU OF A CROOKED CRONTRACTOR. IF YOU WANT. YOU CAN SEND ME A BILL FOR THIS TO; KENNRTH RAY FISHER 6131 POLARIS DRIVE FORT COLLINS COLORADO,80525 HOME PHONE-970-223-0022 SO I ASK YOU THAT YOU PLEASE PUT THIS COMPANY--DIAMOND ROOFINF--OWNER RICK BURNS ON YOUR LIST OFPEOPLE TO STAY AWAY FROM. HE IS A REAL CROOK