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Computer Lab

Computer Repair, Computer Sales, Computer Training

About us

Single person, sole proprietor business - Each time you call you talk with the same congenial person, Jim.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Pre-Purchase needs analysis with budget concerns, Installation & Configuration, Training and Question & Answer sessions, Troubleshooting, Networking, Virus Removal, On-Site & Remote Support, System Upgrades, Data Migration, End of Life System Refurbishing for Re-Use or Recycling..

Services we don't offer

Creating (writing, coding) comprehensive computer programs

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Lorraine S.
11/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Jim cleaned up files, programs, updated everything. My computer runs much better. He was very patient with me, as he explained everything. He took all the time needed to complete the job. I highly recommend Computer Lab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

AccountKiller A.
06/2015
5.0
computer repair
  + -1 more
I tried everything to recharge my kindle, then my wife suggested I take it to Jim. Jim took it apart very carefully, tested the voltage on the charging circuit, and discovered that I needed to replace a piece for $10.00 inside the Kindle to charge it successfull in the future. The real cool thing is that Jim discovered if I hold the charging device, the point at which it connects to the Kindle to the right and up, it would show it charging. I could charge the kindle to %100 after this advice. He ordered the part, I am going back to him to install it. It is really great that in this throw away society I don't have to just throw the Kindle away, and buy another one priced at $429.00 at Amazon for the Kindle XDX- almost as much as an Ipad Mini! Jim is great to work with, very careful with all of the devices he works on. He will be my Kindle go to guy for sure. In addition, Amazon said they could not repair it, and Jim offered a solution where I could charge it while on my vacation and when I return, get the Kindle fixed. I recommend Jim for fixing laptops, computers and now Kindles! He is awesome.
Description of Work: My HD Fire Kindle, 8.9" would not recharge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles B.
10/2014
5.0
computer repair
  + -1 more
Came to my home and watched the problems I was experiencing. Took the laptop back to his shop where he performed the hard drive testing, rebuild profile and backup. Works much better and he restored all my operating services. He promised to come help me install a new modem so I can get away from using Comcast rental units.
Description of Work: Tested my hard drive, rebuilt my user profile and cleaned up the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jane A.
07/2014
5.0
computer repair
  + -1 more
Problem solved, accurately and quickly.
Description of Work: We were having problems with windows and with our DVD router interface. Jim figured out the problem in no time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol R.
06/2014
5.0
computer repair
  + -1 more
He was knowledgeable, punctual, and professional
Description of Work: Replaced modem, worked on computer, worked on printer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Judith C.
01/2014
5.0
computer repair
  + -1 more
I have used them in the past and their fees are very reasonable. I think they're the best in the area. I had a problem with my computer during the holidays so I left a message on his machine. He was back in Illinois and within 10 minutes, he called me from Illinois and try to resolve the problem over the phone. This is while he was on vacation so I can't say enough good things about him. His name is Jim Williamson. He's outstanding.
Description of Work: I used Computer Lab. They repaired my computer and cleaned some viruses that makes my computer slow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
12/2013
5.0
computer repair
  + -1 more
Perfect from start to finish. He worked with us and completely helped us understand what was going on. He couldn't have done a better job! We will certainly use him again and refer him to everyone we know!
Description of Work: Fixed our computer with blue screen error and many other issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

AccountKiller A.
07/2013
5.0
computer repair
  + -1 more
Jim, is essentially the best person to work on your laptop/pc. I am a software engineer with loads of software experience, but little hardware experience, and after several frustrating attempts to reload my OS after a Windows 7 update killed it using a Cloud-based backup system, I gave up. I found Jim's name here at Angie's List. It is the best thing that has happened for me, he is so professional and knows quite a bit about laptops and he has the utilities that can diagnose and fix problems. He will give you free advice on what utilities he uses and you can use in the future. Really, was getting tired of being charged a flat $100.00 fee by Best Buy and another local computer company for years. These companies essentially gouged me for as much as they could, without a care regarding the outcome. Jim stays with you through the entire experience, he tells it like it is, giving you information and updates along the way. I appreciate his honesty and diligence frankly and wonder whether this is the way of computer repair-a single person to communicate with that is going to address your problems, communicate live with you, and be very thorough and honest. What a concept! He restored as many pictures as he could from my crashed system. Note to people here, don't reformat, or do a factory install of a system that has crashed-Jim will be able to perhaps save and reinstall your system.
Description of Work: Jim diagnosed my hard drive, verified that it was still good and reload pictures after a Windows 7 Update crashed my system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Mary H.
07/2013
5.0
computer repair
  + -1 more
Jim is a very profressional and personable guy. He fixed the problem I was having with my computer.
Description of Work: Jim cleaned up my computer and replaced a battery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

SEAN G.
07/2013
5.0
computer repair
  + -1 more
After a very frustrating experience with one of the highly-advertised online and quot;faster PCand quot; companies, I found Jim; what a difference! Jim was very knowledegable, but also trustworthy and honest. His price was less than 1/3 of the previously referenced online option mentioned above. Jim explained everything to me in detail, saved me over $200 and accurately diagnosed my PC issue. Love this guy!
Description of Work: Removed malware and virus, checked all aspects of my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jack I.
07/2013
5.0
computer repair
  + -1 more
He is really good. I would definitely use him again.
Description of Work: He repaired my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles K.
06/2013
5.0
computer repair
  + -1 more
First, attempted a walk through over the phone - cheerfully and professionally. When that did not work, arranged a meeting that afternoon to work on the problem. Spent over an hour trying various recovery procedures. Worked out a process for recovering the last known instances of the registry.
Description of Work: Recovered a laptop that had crashed in the middle of a registry change that completely disabled the hardware boot function.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Thomas S.
04/2013
5.0
computer repair
  + -1 more
Went perfectly smooth.
Description of Work: Cleaned out junk from PC, general tune-up, installed couple of maintenance programs, got rid of some "freeware" that made my PC very slow. Great service from a very knowledgeable professional. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Evelyn H.
02/2013
5.0
computer repair
  + -1 more
I was very pleased with the work. I had lingering issues afterwards but that was not due to the work already done, just the age of my computer. He explained things very well and was extremely knowledgable. I had a coupon for an extra hour of service included and he even spent more time than I paid for.
Description of Work: They fixed technical issues with my computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Tori Y.
12/2012
5.0
computer repair
  + -1 more
excellent!
Description of Work: He ordered a new screen for my laptop, which was broken, and then installed it. Very professional and laptop looks and responds perfectly now. He was true to estimate and repair was done in a timely fashion. I would highly recommend Computer Lab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Craig M.
05/2012
5.0
computer repair
  + -1 more
He has very flexable hours and performed the work faster than anyone else I spoke to. I just dropped off the machine and picked it up when done at times convenient to me (7:00 pm).
Description of Work: The computer was locked up with a virus. He accessed the hard drive from another machine and cleared the virus. He installed additional virus protection freeware at my request and backup software. he spent over an hour showing me how to use the new software without charging for that time.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary H.
03/2012
5.0
computer repair
  + -1 more
Excellent! We now have our personal IT technician.
Description of Work: Jim Williamson met and exceeded our expectations. My HP Pavilion dv5 quite suddenly went from excellent performance to being excruciatingly slow. Mr. Williamson's passion for fixing computers to his customers' complete satisfaction was evident from the first phone call to saying goodbye after his home visit the next day. It is obvious that Mr. Williamson is committed to working with his customers every step of the way. As other reviewers have noted, Jim tutored me through Computer 101 as he got to the root of the problem (in this case, a Kaspersky anti-virus program gone amok). I am writing this review from that very laptop which is now performing as well as it did when new. I would not hesitate to refer anyone with computer problems to Jim Williamson at Computer Lab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Barbara L.
11/2011
5.0
computer repair
  + -1 more
Since first Finding Computer Lab on Angie's List, we have used his services whenever we need help with computer ussues, and we will continue to do so. He is responsive, available, prompy, skillful, and profrssional. http://www.ColoradoComputerLab.com (Jim Williamson) 970-219-0004
Description of Work: Jim performed a new system set-up and clean up. Also on 1/29/2011 he made my desktop computer regain access to its CD drive, for which he charged $15. The work was done in our home with no extra charge for a house call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Judith C.
12/2010
5.0
computer repair
  + -1 more
His name is Jim Williamson. He was just amazingly helpful and very, very reasonable. We couldn't say enough about him. He was terrific. He was a tremendous help. I was on AOL for email for my computer and he let us know that we could get the email for free. Ultimately he will pay for himself because of getting us off the monthly fee for AOL. He was a lot cheaper than we expected him to be. He came out right away.
Description of Work: We used Computer Lab to fix three computers. He fixed my husband's computer, my laptop and my regular computer. He was here in early December and then again because he had to order parts. He did a lot of work. He spent almost 8 hours working at our house over 2 days. He was able to figure out the problem with my computer and that I needed a new power supply. He put a video card in my husband's computer and solved a big problem for him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Joyce C.
02/2009
5.0
computer repair
  + -1 more
He was thorough, professional, and patient. In addition, he explained everything he was doing in language that I could understand. I highly recommend him.
Description of Work: Jim came to my home and repaired my printer and took off unnecessary programs on both my desktop and my laptop to make them faster. My laptop need a small repair involving a part. He found one for $29 and one for $7. Ultimately, he was able to repair it without a part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    PO BOX 273166, Fort Collins, CO 80526

    http://www.ColoradoComputerLab.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Computer Lab is currently rated 5 overall out of 5.
    Computer Lab accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Computer Lab does not offer free project estimates.
    No, Computer Lab does not offer eco-friendly accreditations.
    No, Computer Lab does not offer a senior discount.
    Yes, Computer Lab offers emergency services.
    No, Computer Lab does not offer warranties.
    Computer Lab offers the following services: Pre-Purchase needs analysis with budget concerns, Installation & Configuration, Training and Question & Answer sessions, Troubleshooting, Networking, Virus Removal, On-Site & Remote Support, System Upgrades, Data Migration, End of Life System Refurbishing for Re-Use or Recycling..
    Creating (writing, coding) comprehensive computer programs

    Contact information

    PO BOX 273166, Fort Collins, CO 80526

    http://www.ColoradoComputerLab.com