We are a small, family owned and operated appliance repair business. We have the time and the drive to get the job done right by paying close attention to detail and having appropriate appointment windows. All major forms of payment accepted.
Business highlights
9 years of trusted experience
Emergency Services Offered
Services we offer
We repair and service most major brands of appliances. Whether it is in your kitchen or your laundry room we can fix it in a timely manner. We offer same day service, weekend or emergency times.
It went very well. They were very thorough, they were meticulous, and we would definitely hire them again. We would recommend them as well.
Description of Work: They repaired our refrigerator and dishwasher.
Rating Category
Rating out of 5
Yes, I recommend this pro
Donna P.
03/2021
5.0
appliance repair
 + -1 more
Devin was respectful, listened carefully, was very courteous as he worked, restored the heating element to work again, and when he finished he tidied up leaving things as he found them. He answered all questions, and clearly used ingenuity to work on this old stove. This company and this technician were wonderful. He was a tad bit early, worked quickly and was friendly to deal with. He's our guy from now on. We are well pleased with this company.
Description of Work: One of the heating elements in the stove would not go on. To effectively cook something in the oven, both elements need to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
marsha M.
10/2020
1.0
appliance repair, small appliance repair
 + 0 more
Not well, Paul Stone came out to fix the refrigerator, on his second time out he "fixed" the capacitor. Actually dropped it on the floor, found after he left. Refrigerator no longer worked. It took Paul 2 weeks to come back out. He knew that we were dealing with a kitchen remodel, he actually diagnosed the problem with the new $4000 refrigerator that we purchased in June and lasted 3 months. We were pleased that he was on top of things, until the downstairs small refrigerator didn't work and we kept a small ice chest. Not sure why it took him 2 weeks to return; my husband told him bout the part he found on the floor ~ that was the problem.
Description of Work: small refrigerator repaired
Rating Category
Rating out of 5
Trudy A.
04/2020
5.0
appliance repair
 + -1 more
Dishwasher is ok - washing machine still making noise
Description of Work: Dishwasher & washing machine needed work
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Rick W.
01/2020
5.0
appliance repair
 + -1 more
very professional. Knew exactly what to look for
Description of Work: Washer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Ron and Tina S.
10/2019
5.0
appliance repair
 + -1 more
Todd arrived on time, was very easy to work with, my husband had just had hernia surgery two days before so he couldn't move anything. Todd got right to work and within a short while knew what our problem was, we needed a new motor control board. He wrote up a summarized report which we appreciated, it was thorough and gave us the information we needed to decide if we wanted to replace the part or buy a new machine. When we had a couple of questions, Brie, the lady who answered our calls, was super nice to work with and helped us figure out what we needed to do. We would definitely recommend Appliance Artisan to anyone looking for a company you feel safe coming into your home and being honest with you and working with you patiently if you have questions.
Description of Work: Diagnose problem with front loading washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Ryan M.
01/2019
5.0
appliance repair
 + -1 more
Todd showed up on time, was able to troubleshoot the problem, and tested the washing cycle several times before he left to make sure the fix was working.
Description of Work: error code on washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Terry W.
11/2018
5.0
appliance repair
 + -1 more
Employee was actually early. Listened carefully to my explanation of problem. Was conscious of shoe coverings...with or without. Began disassembly of dryer immediately. Did run into a couple of problems that had become severe with the dryer. Explained those problems and received authorization to correct. All parts were available and employee proceeded throughout the repair process without hesitation and was very professional at all times. Prior to completion, employee offered estimated cost and was okayed to complete repairs.
Description of Work: Electric dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brandon F.
03/2018
5.0
appliance repair
 + -1 more
Scheduling was easy, gave exact time (not a time window). Technician on time, polite, friendly. He had my replacement part on his truck so was fixed in one appointment. Price was less than I expected.
Description of Work: Dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Celia J.
11/2017
5.0
appliance repair
 + -1 more
Very well. The part that needed repair was on the outside blower. It took a couple of days for the needed parts to come in, but very timely once they did. Cost included diagnosis, two trips, parts and labor. We also had a washer that wasn't spinning and draining and Jeff checked it out thoroughly, figured it was the circuit board and too old to replace. He did not charge for the time and energy he spent on that.
Description of Work: Downdraft exhaust fan by cook top wasn't working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
VA M.
10/2017
5.0
appliance repair
 + -1 more
Contact was easy and professional. Speedy service was given on both occasions. One item was fixable and the other was not.
Description of Work: Dryer and Dishwasher, not working. Needed to know what was wrong. Diagnosis was given.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark S.
09/2017
5.0
appliance repair
 + -1 more
Nathanial was very helpful and understanding in working with us and our tenants. As property owners living 2 hours from Fort Collins, it is nice to know we can call someone and get a fair price and quality work.
Description of Work: Washing machine diagnosis and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jack W.
08/2017
5.0
appliance repair
 + -1 more
The technician was able to trouble shoot and find loose connection which solved the issue.
Description of Work: Oven in Kitchen Aid range wasn't working
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Layne H.
08/2017
5.0
appliance repair
 + -1 more
I called and they had a man out very soon. He was very professional and took time to check every thing. I was not charged for the first visit. I would not be until the work was done. This I really liked. They called when the part was in. not a long wait. The appointment was for a time. The repairman was running a little late and I got a call from the office about that. He was only 15 minutes late, but it meant a lot as I had other plans . the repairman was very neat and got the job done quickly.
Description of Work: They replaced a part in my freezer/refrigerator..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
B W.
07/2017
5.0
appliance repair
 + -1 more
We had to replace the unit with a new one.
Description of Work: Cloth washer was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59.95
Michael R.
06/2017
5.0
appliance repair
 + -1 more
The source heard us coming and decided not to perform.
Description of Work: Locate source of noise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Don R.
06/2017
5.0
appliance repair
 + -1 more
The repairman came promptly, but had to order a factory replacement. He went out of his way to fix the fan temporarily, though it could not last. He explained and demonstrated the repair, was personable and professional.
Description of Work: The fan on the refrigerator went out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Linda D.
05/2017
5.0
appliance repair
 + -1 more
Well. Tech explained everything and gave tips on prevention of problems in the future
Description of Work: Refrig frosting uo
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Pamela M.
04/2017
5.0
appliance repair
 + -1 more
I was given a timely and convenient appointment. The technician arrived promptly (actually a little early!) and quickly diagnosed the problem; the drum had slipped out of position, but the machine was otherwise in good condition. In the process of repositioning the drum, he discovered a leaky valve. He said he couldn't be sure whether the leak had been there before, or whether he had caused it -- so he replaced the valve at no cost to me. I am highly impressed with the efficient, professional, and ethical service that I received.
Description of Work: Washing machine repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
RyAnne S.
04/2017
5.0
appliance repair
 + -1 more
It went well, and Jeff was careful not to scratch our wood floors when moving refrigerator. (More careful that I was!)
Description of Work: Appliance artisan fixed our refrigerator by replacing a broken part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Dave B.
04/2017
5.0
appliance repair
 + -1 more
Great - they were done in ~30 min and everything was great
Description of Work: Washer door switch was broken
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Norman M.
03/2017
4.0
appliance repair
 + -1 more
I had one service call with Appliance Artisan. They were here in February of 2017. It was $253. The price was high but it was just like everybody else charges. They came when they said they were going to come. They were on time.
Description of Work: It was for a dishwasher and replacing the ice make in the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$253
Nick M.
02/2017
5.0
appliance repair
 + -1 more
Great! Nathaniel came out and helped investigate the issue. He troubleshooted the issue and told me that the motor might need replaced if the connection was messed up. After adjusting the connection, the washer ran. He had the customer's best interest in mind, and I highly recommend them.
Description of Work: Washing machine was throwing a code that the spin cycle wouldn't work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David W.
01/2017
5.0
appliance repair
 + -1 more
Absolutely great! Service was efficient, cost effective and incredibly friendly. Jeff is incredibly knowledgable re appliance functioning, potential issues and in finding solutions. It is wonderful to find people who are great at what they do and enjoy their work. You will not regret using Appliance Artisan!
Description of Work: Dena scheduled me quickly. Jeff assessed my garage refrigerator noise, determined that it was not cost effective to repair, but would likely give years of additional service - no charge! He then researched parts for my gas range, replaced defective parts and ensured that it was functioning safely and efficiently. Lastly he assessed a possible factory defect in my refrigerator and determined that it was functioning correctly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84.4
Mark W.
12/2016
5.0
appliance repair
 + -1 more
Appliance Artisan offered two time slots-- same day or next day! Technician coordinated a time with my tenants, showed-up at the appointed time, and diagnosed and repaired the oven promptly! Excellent Service!
Description of Work: Oven stopped working at one of my rental properties. Needed diagnostics and repair.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Appliance Artisan is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Appliance Artisan accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Appliance Artisan does not offer free project estimates.
No, Appliance Artisan does not offer eco-friendly accreditations.
No, Appliance Artisan does not offer a senior discount.
Yes, Appliance Artisan offers emergency services.
No, Appliance Artisan does not offer warranties.
Appliance Artisan offers the following services: We repair and service most major brands of appliances. Whether it is in your kitchen or your laundry room we can fix it in a timely manner. We offer same day service, weekend or emergency times.