DBA Mountain Hearth and Patio. Additional phone: (303) 476-9443.
Business highlights
26 years of trusted experience
Services we offer
COMPLETE CHIMNEY SWEEPING, REPAIRS, INSTALALTION & SERVICE WORK ON WOOD, GAS & PELLET UNITS. FIREPLACES, STOVES & INSERTS. ACCESSORIES, CAPS, GAS LINE PIPING & MASONRY WORK.
Working with this company from the techs to the owner was one of the worst experiences I have ever had with any company.
Description of Work: DO NOT WORK WITH THIS COMPANY!!!!- I called their technicians out to my home in order to fix the auger on my pellet stove. After fixing the auger, their tech comes to me and says, "we fixed the auger, but now we cannot get the blower to work". This blower was working fine beforehand. I asked them if they would be fixing the part they broke and their response was that they could fix it for 250.00 on top of the 340 they charged me to fix the auger. So, now they not only broke a part that was working fine before, but they are trying to charge me around 500 in total. I escalated this to the owner of the company, who was extremely unresponsive (waited 2 weeks to hear back from him) and reluctant to even address the problem. He basically said I was wrong and it wasn't working before, which he would have no way of knowing as he never even examined the poor work performed by his team. In sum, I would never let these con artists in my home or touch anything as they will try to gouge you even on parts that they themselves have broken. I used another local competitor to correct the issues they caused and not only was it cheaper, they actually were pleasant to work with. Stay away from Mountain Man Fireplace!!!!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$500
Pat J.
08/2016
5.0
chimney sweep, fireplaces
+ 0 more
This company is always does excellent work. They work to accomadate special requests which is incredibly rare in this day and age. They are professionals in every sense of the word. We have used them for about 10 years and would highly recommend them to anyone.
Description of Work: They cleaned our chimney and inspected our wood burning fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Jeri G.
08/2016
5.0
chimney sweep
+ -1 more
They did a great job and were extremely and quot;neatand quot;--putting down towels so as not to track in soot, vacuuming up their and quot;messand quot;. Also, I asked (on the fly) about dryer vent cleaning, and they added that to the job on the spot and did a GREAT job.
Description of Work: Cleaned my WELL-creosoted chimney from a wood-burning stove, AND cleaned my matted-with-lint and dangerous dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$367
Janis C.
01/2014
3.0
chimney sweep
+ -1 more
Overall it worked out alright. I was quoted a price by a woman who I was told had since been fired for quoting too low and then was told that I had to pay extra. The did appear to do a good job but we had to pay more than we were told. I did call the owner and told him about the cost and he told me that if I didn't like that I had to pay extra he would just tell his men to leave the job right then. The gentlemen that came out was very polite.
Description of Work: I used a Big Deal for Mountain Man Fireplace & Chimney to clean the chimney and fireplace.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$229
Janice H.
04/2012
5.0
chimney sweep
+ -1 more
I like their service. They are very professional and do a good job. Their price is average, I know there are some people that do it cheaper but I do not know if I trust them but these guys are trustworthy. The owner of the company Jake, has actually cleaned chimney in The White House. They let chimney sweeps that rank-high come do it for free, but he has been asked to clean different chimneys. He would not do just anybody's. He has also cleaned our chimney, I like him but now he has different people that work for him. In the old days I used to get Jake, now I get some of his workers. They tell me what is going on. Once they had come back to do work for free because we had a problem that was actually quite complicated but since I am a good customer of theirs they did not charge me. They have good quality service, they are honest and keep records on me. They do let me know when there is a problem.
Description of Work: I use Mountain Man Fireplace & Chimney. I use them every summer since 1996. They monitor have two different chimneys and a wood stove.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carole L.
02/2012
5.0
chimney sweep
+ -1 more
We have a large chimney arrangement that serves a wood burning stove and some natural path surfaces. The process of cleaning is a little more complicated than other system reviews; it’s hard for me to describe it. Mountain Man Fireplace and Chimney did what they committed to do; within, the time frame that they committed. The workers; the two gentlemen, who came here were very cordial and worked quickly and cleanly. The estimate they gave us was very close to the actual cost that turned out to be. They were very competitive with their prices.
Description of Work: Mountain Man Fireplace and Chimney inspected and cleaned the chimney for us sometime during the last quarter probably, in October of 2011.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
NANCY G.
07/2009
5.0
chimney sweep
+ -1 more
Oustanding! Sherilyn was very customer service oriented was able to meet our timing, budget, and scope of work. We bought a house in Morrison and the fireplaces needed TLC. This company made all three look brand new! I couldn't believe the results. They were very courteous and completed the work on time as promised. They also provided a list of suggested improvements/safety hazards that we might want to consider doing.
Description of Work: Cleaned and maintenanced three very dirty fireplaces/pellet stoves in Morrrison.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$498
CARROLL M.
10/2007
5.0
chimney sweep
+ -1 more
During the inspection Jake noticed a gap in the back of the firebox where two panels didn't meet and also that the cement crown was beginning to crumble. He recommended that both problems be fixed and what it would take. I hired this company based on their Better Business Bureau report and because they are a members of the National Chimney Sweep Guild.
Description of Work: Wood burning fireplace and flue swept. We have a masonry fireplace, cast panel firebox, and clay tiles in the flue. Work took approximately 1 hour and 15 minutes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
ELIZABETH S.
07/2007
5.0
chimney repair
+ -1 more
Definitely would hire again.
Description of Work: The owner sealed a gas leak in the fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
ROSEMARY S.
11/2005
5.0
chimney sweep
+ -1 more
Mountain Man has been our chimney sweep for years. He has also been recommending repairs for years and has let us know the status of the damaged areas in an honest straightforward way. When we finally had the means to authorize the repairs we were very satisfied with the work. A very professional quality service overall. Semper Fi.
Description of Work: Regular chimney sweeping including cleaning of woodstove insert in masonry fireplace. Additional repairs to top flue tile and surround panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ALYSON F.
11/2005
5.0
fireplaces
+ -1 more
MY PHONE CALL WAS RETURNED RIGHT AWAY. THE MOUNTAIN MAN WAS PUNCTUAL, PROFESSIONAL AND DID AN EXCELLENT JOB. I WOULD DEFINITELY USE HIM AGAIN IN THE FUTURE.
Description of Work: WE HAD OUR WOOD BURNING STOVE CLEANED. IT HAD NOT BEEN CLEANED IN SEVERAL YEARS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Fireplaces,
Chimney Repair,
Gas Logs,
Chimney Caps,
Masonry
FAQ
Mountain Man Fireplace and Chimney, Inc. is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Mountain Man Fireplace and Chimney, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mountain Man Fireplace and Chimney, Inc. offers free project estimates.
No, Mountain Man Fireplace and Chimney, Inc. does not offer eco-friendly accreditations.
No, Mountain Man Fireplace and Chimney, Inc. does not offer a senior discount.
No, Mountain Man Fireplace and Chimney, Inc. does not offer emergency services.
Yes, Mountain Man Fireplace and Chimney, Inc. offers warranties.
Mountain Man Fireplace and Chimney, Inc. offers the following services: COMPLETE CHIMNEY SWEEPING, REPAIRS, INSTALALTION & SERVICE WORK ON WOOD, GAS & PELLET UNITS. FIREPLACES, STOVES & INSERTS. ACCESSORIES, CAPS, GAS LINE PIPING & MASONRY WORK.