The Service Guys

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I got a call from a tenant; who said that she had water in her basement and didn't know where it was coming from. She stated she had friends helping her get the furniture out of the room. I contacted my service guy and he said they do not do water damage. My tenant's friend, Greg Cleverly stayed around to see if my guy could do the work and when he could not Greg offered to help clean up the water; and I asked him if he would at least take out the sump pump and install a new one with an alarm. I was then out of the country for 5 days and when I came back I found out that he was there for 8 hours with a helper for 4 hours and all they did was water extraction and removal of the carpet and baseboard, and put fans into the home. He then returned on Sat to check on the fans and then on again on Monday to check on them again and remove the fans. They then disposed of the carpet and baseboards which I had asked them not to do so I could look at them. They never did replace the sump pump like I asked. They then billed me for 7436.21. I have been in contact with him for a while trying to work this all out. Our attorneys have been involved and it went to small claims court and the judge looked at the bill and told them they had double billed me at 7436.21 and they did not deny this. The judge knocked the bill down to 4062.00 plus court costs. I saw them after court and asked them if they would be willing to lower the bill and work with me; and they responded that the reason they charged me so much was they wanted to get my attention.

They did a good job and the pricing was fair.

The Service Guys were awesome. They were on time and everything went just how we wanted. We shopped around and liked their price. They also fixed my leaky sink and mud-jacked the driveway.