Paramount Remodeling Company Inc

I will report on the finished product.

They put up with all of our idiosyncratic requests - including LED lighting, Ikea cabinets, High tech thermostats, Amazon.com chandeliers, Costco backsplash and bamboo flooring, unboxed appliances from multiple vendors, and Ikea's granite vendor - without a whimper. They put everything together seamlessly and the end product was completed promptly and efficiently. Our new kitchen is spectacular! Thanks so much - Levi, Max, Scott, Tony, Kyle and everyone else who helped!

One of the reasons we selected Paramount was because of Levi. He is a professional, we could tell he was trustworthy, he was prompt for our meetings before and after we hired him, and he met my communication style, which is important for me. Also, the bid was a good price. Because of my job, it?s easiest to communicate by email and Levi worked with email wonderfully. He paid attention to each question and answered each one, his responses were understandable and well written. When I needed to communicate by phone, though, Levi could always be reached immediately. When he needed to contact me, I wasn?t quite as easy as he was to reach, but I tried to be. Levi provided us with a printed schedule. I really liked that because it told what date each part of the job was going to start and how long it would take. It included the start and finish dates. He was almost right-on with the end date. In fact, everything was almost completely finished by the end date, but the few stragglers kept it going about a week longer. That extra stretch of time could have been eliminated if he would have inspected immediately after each part was finished so he could have caught things and gotten them fixed right away. One example is the men who installed the baseboards somehow neglected to add the baseboard to a small section in the corner of the room by the closet. The first thing that Paramount did was dig out the two bedroom window wells. I was so nervous ahead of that because it required they use a tractor to dig out a lot of dirt ? I was worried about the landscaping. It turned out great and we LOVE the large window wells! Large window wells is one building code I agree with. You feel totally safe in that you can easily get out of the basement in an emergency. It looks like they did a great job putting the landscaping back and looking just like it did before - time will tell to see if it stays in place and doesn't sink, etc. since they did their work in the winter. Levi and his crew are dependable, timely, and nice guys. It was a pleasure having them around. At the very beginning of the job, we were unsure about wall placement. He worked with us patiently, gave us ideas, and we got it perfected so that we love our new basement rooms. Although we put a lot of thought into it beforehand, we also weren't sure about the placement of some light switches and ceiling (can) lights, and the electrician helped us figure it out.

Overall we thought it went well. They ordered the cabinets last year and started the project a little before the cabinets arrived. Most of the work was complete in a few weeks whereby we could use the kitchen. Had some small items carry over the next few weeks after they completed the majority of the project.

As a female, he actually listened to what I said. Since he was a contractor, he did not have control over the mother. They hired the mother; he gave his best. There were some things that I wished he had changed, but you cannot do that until after. The price was a very good price for the others that we priced out. Whenever he was going to be late, he did call and say that he was running like x amount of time behind, and he actually showed up within that time frame. He was on time. He did what he said he was going to do. The contractor himself was a very personable person, but he was not as professional as my husband would have liked, but I had to connect with people, and my husband has to connect with things. He did not have control over some of the things that had happened like the inspectors from the city.

We're still collecting estimates and are not sure who will use in the end, but they seem to be a very professional group.

Because we haven't had the work performed yet, I can only comment on the preliminary process of working with this company in our decision making process. They have been great to work with in that they are professional, knowledgeable, honest, and considerate. I also like that they correspond well by email or phone, they have been prompt for their appointments, and have been quick to get back with us about our questions and changes to our plan. They also have been patient with us while working through our changes to the initial plan. Although I somewhat dread the actual construction, I look forward to working with them during the construction.

My wife & I have been discussing a kitchen remodel for over 7 years. We have a small home & the kitchen is a peninsula design with a half wall that separates the kitchen from the great room. We would like to get rid of the wall, & open up the kitchen, but merging the two rooms as well as the dining room has always been a problem. We have a limited amount of money so we decided to take a chance on this custom kitchen design so that we could actually price a kitchen & then decide how much to do ourselves or if we could afford to have it all done. Bottom line was no borrowed money, & nothing too outrageous. We have already purchased & installed new appliances so the new design would just incorporate these, & have new cabinets, counter tops, & flooring. We have tried Home Depot & Ikea to get a design, & they were just arcane because the people were not designers. They could just tell us what the cabinets looked like in the space available. Ikea had the best plan that we had seen, but it had it's problems too. The wonderful thing about the Ikea plan was it was completely priced, & we could do it all at once, or in pieces as we could afford it. The plan was still troubling as it made no provisions for adjoining the kitchen, dining room, & great room. When I saw the "Big Deal" on Angie's list from Paramount I thought that this was a really inexpensive way to get a firm design completed so that we could price the kitchen. When I saw the Deal around Sept 9th this year I had to purchase it by the evening as the deal was expiring. I purchased it without looking up Paramount, I just wanted a design that we could act on. Paramount contacted me by email on Sept 10 in order to set up an appointment to measure our space, & talk about our ideas. Levi Maxwell is the owner of Paramount, & he sent his dad Max to do the measurements, & discuss our ideas. He arrived promptly on time at 9AM on Saturday Sept 15, & we spent three hours discussing the remodel. Max is a very experienced contractor. He took measurements of everything & reassured us he would come up with a superior design. I was very up front about our desire to be able to afford the remodel, & he told us that he would like the chance to earn our business. We did not hear from Max for about two weeks & then on October 1st I received an email with the completed design. I was at that time in a state of shock because our kitchen window was completely missing from the design. I was really concerned that a detail like a window could not be left out of a design. I was upset because the email suggested that the design was completed, & they were done with us. I decided that something had gone wrong but I was not willing to just blame Paramount. I decided to write a detailed email back to Levi expressing my disappointment in the design that we received, & asking for another design. The full text of that email is as follows: Levi, I went to Angie?s List this morning just to look at what other people had reported about their experience with your business. When I logged on Angie?s list wanted a full report about my experience. I am not ready to do that yet because I don?t think that we are done. After meeting your dad, n seeing your work on your web site, n looking at what other people had reported about your craftsmanship I think that you have a wonderful small business that bends over backwards for their customers or perspective customers. Having said that, this has not been my personal experience with your business & I think that it is because of a number of factors. I have decided not to report anything on Angie?s list yet & instead to write you a personal email that might clear up any misunderstandings and miscommunications that we may have had while involved in this process. I am hoping that after you read this we can meet again and arrive at a kitchen design that Joyce and I like & could actually build. I would like to take a little time now to revisit what were we thinking when we purchased a custom floor plan design. I will try to bring you up to speed with what exists here since I know that you have not visited the actual home. We have a 1350 SF ranch home in west Fort Collins. The living part of the home is a great room design with cathedral ceilings divided into three distinct areas. The Kitchen is a peninsula design with a soffit over the peninsula that cabinets are hanging on. There is a 3 quarter V shaped wall that separates the Kitchen from the great room. The Kitchen dimensions are 9X11. Adjoining the Kitchen is a dining area that is 11X11. We wanted to redesign the Kitchen and open up the great room so that there would be more counter space, you could see into the great room & we could resolve some storage problems with different cabinets. The problem we have been having with the design are as follows: · How to adjoin the rooms so that they flow into each other and are functional. · There are utilities in the soffit, and the 3 quarter wall that have to be relocated and how we would do that remained a design problem. · Where and how will we eat. Levi it was a pleasure to meet your dad. He seemed very knowledgeable & capable. I know from meeting him that he is no doubt quite a craftsman & has completed many remodels similar to ours. While he was here we discussed the three design problems that we had as well as our ideas that might solve these problems. The things that I remember discussing with him are outlined below: · Relocate the sink from in front of our window into an island that would contain our dishwasher and drawers for dish storage. · Our appliances are relatively new and would all stay. · alongside the window with a high speed fan that vented to the outside. · Move the refrigerator out some so that the corner could accommodate a lazy Susan cabinet. . Surround the refrigerator with two pantry cabinets for food storage. · The possibility of a small wall with book case storage between the great room and the kitchen to provide a path separating the two areas, and providing a place to put the utilities currently in the ¾ wall. The new separator wuld be straight instead of v shaped and no more than three feet high. The other thing that I discussed with your dad was where we would eat. I told him that we were not wedded to the table currently in our dining room, but we were thinking about a second island that would have a cabinet as a base. It could double for extra counter space and our appliances could be stored underneath. It was an idea that IKEA suggested to us, and we have not fully thought it out, but we need a place that could sit up to 8 people on occasion, and a place to eat. Levi you can imagine my surprise at seeing your design after having discussed the above issues with the design. The first glaring mistake would be where is my kitchen window? It is not a small detail. What I think really happened in this case is that I emailed you about the plan and you felt pressured to respond because you don?t want an unhappy customer. I think that while your dad emailed you measurements, many of the details about our discussions were left out and not included in the plan including the window. I don?t know that this is actually what happened but I can imagine something similar and it is OK, but I think that we need to put the window back into the kitchen and redesign the floor plan to reflect that. I would like to get together again so that we can get a solid floor plan that we can live with and build. If you need to see the space again just let me know when, and we can get an appointment set up. Once we have a solid design then you could quote me a price. Affordability is a huge issue with me in the sense that I won?t take out another mortgage to complete the remodel, but that does not mean I will not hire you or we could not find a way to make this happen. When your dad was here he stated that he would really like the chance to earn our business. I hope that this email is fair and giving you that chance. Sincerely" I received an email back the next day from Levi apologizing for the confusion and offering to send his dad out again to measure and listen and to redo the design. This told me that these people are really busy, and work really hard, and will stand by a potential customer. Max returned on Friday October 19th and we discussed the design in earnest again. Adjoining the great room to the kitchen has been the sticking point in all of the design ideas, and having a dining area that is defined in such a small space continued to be design problems that are very challenging in this design. We discussed a two island design and one that would take some space from the great room and give it over to the kitchen. Some time around the week before Thanksgiving Max delivered a copy of the revised design and asked us to see if that hit the mark. After my wife and I discussed it we decided that it took too much room out of the great room. At this point I was feeling really bad that we were so picky but we have to live with the finished product no matter what. I have a program called Chief Architect Home Designer so I took and entire Saturday to sit down and put my ideas into the program using Max's measurements. I then emailed him a copy of that design, and in two days received by email the revised design. We then sent him cabinet styles by email and received a complete quote on December 4, 2012. My closing comments are I think that Paramount is a great small business that puts the customer first. My own personal experience with this big deal was that it was not such a big deal. Paramount's prices were fair but we could not proceed in an all at once remodel at this time.

So far not much to tell, because we had to put this project on hold.

Once again Paramount came through for me. I have used them in the past and have enjoyed their work. This time I had a flooring contractor come in to install wood floors (from Empire). When installing the floors they removed all the trim and put on new trim that I had bought and painted. Talking to their boss he explained that they could come back over for a side job and install all the trim throughout the house and put in new interior doors for a good price. I decided to go for the deal. Unfortunately, with little contact, no work got done for over 2 months; I'd had enough. That's when I called Paramount to see if that was something they would finish. One day later, on Saturday, Levi came to start finishing the job. It took two days to finish and touch up all the work the Empire guys did. The end product is amazing, once again, and at a great price. After these experiences it makes me not want to work with any other company except Paramount. Levi called me a week after he finished to make sure I was not having any issues. Thanks again Levi! P.S.-I am still waiting for Empire to call back; they still have to install a piece of flooring by my stairs.

A $50 coupon was purchased on Angie's list for a consultation on remodeling our kitchen. We were assuming that an architect or interior designer would come to our house, and give us advice on remodeling our kitchen. Instead, the company sent out a salesman with experience in carpentry. Measurements were made, data was input into a computer program, and a diagram of our kitchen with minor modifications was emailed as an attachment. Nothing new or useful was gained by my interaction with this company. The final product from this coupon was substantially less than the proposals offered by other companies for free.

They were pretty swamped with deals. It took a long time to get back to me. The product they provided was not up to par.

Please see above. I think they were very busy; it sounds like when an Angie's List deal is offered, lots of people sign up at the same time, and this may be difficult for a smaller business to handle that volume.

We were very pleased with the work done for our kitchen. Max was very thorough, detail-oriented and he kept to all his timelines. Everyone who assisted in the project was also very professional. We have absolutely loved the work done on our kitchen, one of the best investments we have made for our house.

The kitchen designer met with us and said she would email us the plans but we have not received anything from them and it was 9/28 when she came to our house and was supposed to email plans by 10/3. The price would have been good had the service been provided but she was punctual when she came to the house. I sent an email to the company and they did not respond until they saw the review on Angie's List. We finally received the plans much later than we were told.

It went was fine. I didn?t move with the ahead with the project, the design was good, follow-up was great, they were nice people.

I respected what they told me. They sent me a rendering of the kitchen. I thought it would be a little more detailed than it was. However, I really like the gentlemen who came, and they did what was expected of them. I would use them again if they were closer to my home.

Each experience was great, Levi went above beyond to get the work finished in a timely fashion even working on the weekends. The were very fair, as I recieved other quotes and have had other contractors do work. The tile almost two years later still looks great. As for my new granite tops, they completely changed the way my kitchen looks! for the better of course. The last project I plan on having them do at this home is either custom cabinets, or just refacing my cabinets. Paramount seems like they can tackle any job I can throw at them and if they don't specialize in it (like carpet or wood floors) they referred me to another contractor who does.

Paramount Remodeling Company seem to be a reliable company to consider. They just didn't have the right options for us in terms of the cabinets, and they seemed to be really busy and backed up on stuff. So, it just wasn't a good fit.

I received several bids from contractors on Angie's list. I live out of state so good communication was a must. Pricing on the bids didn't vary by much but Max and his son Levi were open minded as to what I wanted to do and were very good about getting their bid to me in a timely manner. We set up a date for me to come back out, my son lives in the townhome and I wanted to be there to pick out fixtures etc. myself. They started on time- always keep us in the loop and even though there were some delays with the drywallers that put us a few days behind, they worked very hard to get things done within our time frame. Our project manager, Scott, was wonderful - taking on each unforeseen difficulty with patience and imagination. Each room was finished beyond our expectations and it was a joy to work with them. I would not hesitate to recommend them.

They are great guys. I really liked them. We just need the money to get them started.

Discovered Paramount through internet research, one of 3 companies to provide bids on job. Bid was based on architectural design provided by independent architect, and included interior structural changes, HVAC, plumbing and natural gas relocation. Went with Paramount based on bid and friendliness of Max & Levi. Majority of work completed by Max, Levi and Kyle, the few projects that were sub-contracted out were completed by knowledgeable & professional trades. All work was completed with attention to detail, in a timely manner and to local code. Would highly recommend Max and the whole Paramount crew, and will definitely use them again on future projects.

.I love that the owner Max is a perfectionist. He uses quality products. He will work with you and not break the budget. I highly recommend his company.

Again, this was my first experience with re-modeling. The suggestion from my realtor came for help from an interior-design type person (very clued-in and more than just design help, she had ALL the connections for sources of products) who led me to Max/Paramount for the work. What was going to start out small with just a few upgrades, of course got bigger, but I could afford it and did not have to move in immediately, so we "shot-the-works"! - a quite accurate bid/proposal which "morphed" during the course of the project. Progressive billings for the work performed with input/review by me before payment was agreed to. May could use an updated billing/tracking system (son Levi should help), but it was all there and I have NO regrets. I cannot compare to work/prices done elsewhere, as I only got one bid, and upon reflection of this entire project, I really did not need any other bids to compare. - first project was the installation of the washer/dryer upstairs in master bedroom closet. I thought I was dealing with the Keystone Cops, as there were 3 plumbers, the contractor and an electrician all at one time doing the installation. At one time, I had the sales guy from Lowes and contractor in a 3-way conversation to make sure we had room for door openings, height/width, etc. all correct. I thought "is the way it's going to be?!". All turned out wonderful. - hardwood flooring followed, with the structural change to the arch, electrical lighting and installation of track lighting and a dedicated 20-amp outlet and wiring for satellite everywhere. - all else followed maybe finishing with the fireplace. I have complete photos and documentation of all work done. More that just the contractor himself being a pleasure to work with, all of his subs (electrical, HVAC, gas, paint, texturing ("Smiley"), carpeting and I am sure plumbing, although I never met the guy) were also very professional, knowledgeable, would answer questions, etc. I have used paint and electrical since. This says a lot, that they all were able to flow with me also says a lot, as I am sure I can be pretty demanding. I do not like having to re-do something twice and want it just the way it needs to be the first time out. I got all that and more. I did a lot of my own research and designs and thought about what things would look like before we started the work. It took awhile, but nothing has had to be re-done, etc. It's all VERY beautiful and functional.

They were polite, courteous, and timely. Their estimate was fair, but our deciding factor was the economy.