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Columbine Appliance & Fireplaces

Appliance Repair, Fireplaces, Appliance Sales and Installation,

About us

Columbine Appliance has known since 1958 that it is all about the complete appliance experience. With that in mind, we have been providing exceptional and personal service to each and every customer that our appliance repair technicians visit. Regardless of whether you need your built-in SubZero refrigerator or your Mendota fireplace repaired, our professionally trained and experienced appliance professionals can assist you through all your appliance needs in a timely manner. Columbine Appliance services most major brands of appliances and fireplaces, with factory certification. Quality service is our "Hallmark".

Business highlights

67 years of trusted experience

Services we offer

Repair- Kitchen Trash Compactor, Dishwasher, Garbage Disposal, Clothes Dryer, Freezer, Ice Maker, Microwave Oven, Range, Cooktop & Oven, Refrigerator, Washing Machine, Gas Fireplace, Wine Refrigerator, Gas Barbecue, Hot Water Dispenser, Ice Machine, Gas Fireplace Installation, Sealed System. Gas Service.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.764 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
0%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 26-50 of 64 reviews

Megan R.
11/2012
5.0
appliance repair
  + -1 more
Washing machine started to short circuit and we couldn't figure out why. Not only did they come to inspect our Samsung front-load washer, they also researched the history of this type of machine prior to the appointment to understand the problem. It turns out that our particular machine (so far) was probably shorting due to a manufacturer provided surge protector that had worn out. The $79 cost for the service visit was well earned. I am very impressed with this company and will definitely use them again for large appliance repair needs.
Description of Work: Checked Samsung 2007 Front Load Washer electrical components. Checked Samsung dryer for air flow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

AL N.
09/2012
5.0
appliance repair
  + -1 more
Overall Their services is excellent . Keith the tech was excellent. I would recommend their services.
Description of Work: I used their services for a refrigeration repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Barbara S.
09/2012
5.0
appliance repair
  + -1 more
I have used them since I moved here. They’ve always been very good and reliable. They have been fair price-wise and they’ve been fine. I had them do a repair a long time ago and the following year I had the same problem; they didn’t charge me the second time. That was really nice.
Description of Work: I use Columbine Appliance for appliance repair. I had to buy a new refrigerator and they installed it. The installation was part of the purchase price. I called them one other time and it was a warranty item so I didn’t have to pay for it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin M.
08/2012
4.0
small appliance repair
  + -1 more
Our In-sinkerator Insta-hot faucet broke and was still under warranty. Columbine Appliance was the approved repair company. Terry came out to look at the issue. Instead of trying to fix it he ask if it was under warranty. When I said "yes" he packed up and said he would order a new one, never even trying to repair the old one. A week and a half later he returned with a new faucet. He began compaining the minuite he got to the sink. The sink was too deep he said and I would have to get a plumber to put this in. Of course once he got going it was quite simple to replace. I was frustrated at his lack of effort both in trying to repair the first faucet and then in replacing the second. He had a very lazy attitude and I hope to never have to use his services again.
Description of Work: Our In-sinkerator Insta-hot faucet broke and was still under warranty. Columbine Appliance was the approved repair company. They sent a repair man out to evaluate the problem. Part was replaced.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Jana B.
05/2012
5.0
appliance repair
  + -1 more
They are very good. We've used them for years.
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom M.
05/2012
5.0
appliance repair
  + -1 more
Gave me the option of new I/M ($374) or pay service charge and he would apply cost toward new part within 6 weeks if his fix did not keep icemaker working. So far, the I/M is performing normally.
Description of Work: Ice maker in SubZero 738 had not been operating for approx. one week. Had to wait three days for service call, but tech examined all parts and manually restarted icemaker.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

Jane C.
04/2012
5.0
appliance repair
  + -1 more
I have used them only once so far and I was very happy with them. The price seemed to be fair. They came when they said they were going to come and took care of the problem. They were very professional.
Description of Work: I hired Columbine Appliance & Fireplaces for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GALE J.
12/2011
5.0
appliance repair
  + -1 more
They were referred by the home warranty. They replaced it with a brand name door.
Description of Work: Columbine Appliance replaced the freezer side door on the refrigerator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Will F.
02/2011
4.0
appliance repair
  + -1 more
They showed up on time. They did a decent and professional job fairly quickly. The appliance is working great. Everything was fine.
Description of Work: I used Columbine Appliance & Fireplaces for appliance repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$800

Ellen V.
10/2010
1.0
appliance repair
  + -1 more
They supposedly came out and they said they fixed it but when we arrived, it still fell all the way back to the floor. We called them and they said they fixed it and that we would have to pay them for the previous visit first. I told them I would not pay them until it was fixed and they now refuse to come out.
Description of Work: We had purchased a house with an old dishwasher needing to be fixed. The real estate agent set up with this company to come out and fix the door to the dishwasher.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$156

Response from Columbine Appliance & Fireplaces
We were called out to service a twenty- five year old Frigidaire Dishwasher on 9/20/10 by the member's realtor. We scheduled and ran the call 9/21/10. Our technician found that a door spring had broken, so he replaced the spring. On 9/30/10 received another call, this time from the consumer saying the dishwasher wasn't quite right still. The call was again dispatched but rescheduled two times due to conflicts. The member told us she was ill both 10/7/10 and 10/08/10. On 10/8/10 our customer service dispatcher contacted the member to set up the service call, only to be threaten. The member then hung up on our service dispatcher. Our dispatchers document every contact and or message left with the customer so we can keep track of job progress. At this time I personally called the realtor involve from the beginning. He made me aware that they (the members) can be difficult to deal with and had heard of the threats multiple times. After this we again scheduled the call on 10/18/10 to return for diagnosis. Our tech replaced both door springs and found that the inner door liner was compromised due to age and wear. The inner liner unfortunately is no longer available from the manufacturer. Although the liner is compromised the unit is still quite functional. Jeff Salmen Columbine Appliance

Kathleen C.
05/2010
5.0
appliance repair
  + -1 more
Stove had been smelling a little gassy. The guy came promptly, was courteous, and did find a small gas leak and one other problem. Was able to fix them right away. I did not call around for other prices so cannot comment on the cost. But things smell better in here now! I was happy with the experience.
Description of Work: I had been smelling a small amount of natural gas around my stove. Service person found small gas leak and also determined that the igniter for the oven should be replaced.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Tim W.
11/2009
2.0
fireplaces
  + -1 more
The technician cleaned the stove before testing the pilot. He told us we needed to buy a $500 part in order for it to work, then he charged us $129 for the cleaning. Later a different technician from a different company fixed the stove by installing a $38 part. I later spoke with the service manager of Columbine Appliance and he agreed to refund me the $129, but this was after we had ordered a new stove for approximately $3,000. In other words, because of a technician's mistake, we incurred a high expense that was unnecessary. I also think the Columbine technician should have checked the pilot before cleaning our stove.
Description of Work: They checked my free-standing gas stove/place, cleaned it and attempted to light the pilot light.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$129

Jacquelyn O.
10/2009
2.0
appliance repair
  + -1 more
The igniter on our gas stove was replaced by Columbine Appliance abt 18 mos ago so when the same symptoms occured we contacted them to replace it again. The repair person was scheduled to arrive between 11:30 and 1:30 pm (we told them that we needed to be elsewhere at 2 pm). They called and said that the repair person would be late... and yes, he was. He came at approx 3:30. Since we had this problem before there was no diagnosis and he immediately confirmed the ignitor problem and the fact that the igniter wiring was loose. He replaced the igniter and was finished 25 minutes later. The part cost about $80 and the labor was about $154. That's $154 for 25 minutes of work and trip charge (we're less than 10 minutes from Columbine Appliance). Given that we knew what the problem was, we thought that we were overcharged but the repair person said that they work on a fee schedule and it is what it is... Way overpriced!
Description of Work: Gas oven igniter replaced and loose wiring repaired.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0

$234

Kurt and Linda H.
09/2009
5.0
appliance sales
  + -1 more
They were very responsive to me throughout the project. I was pleased with their service. I give them all A's.
Description of Work: I purchased a refrigerator from Columbine Appliance Service & Sales.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Peter G.
07/2009
5.0
appliance repair
  + -1 more
See above. I've used Columbine before, and wasn't unhappy with their service, but found another appliance guy I liked better, more inspired, always available, loved his work, took care of me pretty well. He retired a year or so back, so it was just a matter of time before I was going to need somebody else (I have a handful of rental properties.) Columbine is fine, honest, and reliable.
Description of Work: I have a KitchenAid Superba fridge that wasn't keeping food cold. It's needed regular defrosting for a while, sometimes once a month, sometimes more frequently. I'd also switched out my icemaker, on my own, and there were problems there - my fault. (I shorted it out while defrosting.) The freezer drain was clogged. He did a major defrost, cleaned the drain and switched a few parts on the icemaker. Three trips total, one for the defrost/drain, and two for the icemaker parts (the second part he missed the first time around). It stopped cooling over the next few days after the defrost..the first defrost wasn't thorough enough, with the bad icemaker contributing to the ice buildup. He came the day I called, and re-defrosted the vent that had iced up again. Two weeks later, it's working great, so I'm happy, overall. No extra charge for the extra trips. I'm keeping my fingers crossed - the fridge is only 3 or 4 years old and I was ready to junk it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

John D.
06/2009
5.0
appliance repair
  + -1 more
He cleared the vent and charged only the displacement.
Description of Work: The technician examined the refrigerator, made some tests and found the problem. ( a blocked vent)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Robert R.
06/2009
5.0
appliance repair
  + -1 more
Repairman did a thorough job. He was on time and very nice.
Description of Work: The cabinets around our built in oven/stove have become damaged. Before submitting a claim to the cabinet company we wanted an independent appliance repair service to check the oven and its installation. The repairman thoroughly checked all the heat seals on the oven as well as the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Mike G.
10/2008
5.0
appliance repair
  + -1 more
The technical from Columbine determined that the problem was with my air duct that is in my walls and he recommended a company to me that could come by and fix it. I took his recommendation and had the company fix it. He had diagnosed the problem correctly.
Description of Work: My clothes dryer was not drying very fast and it showed the error code AF. I called Columbine Appliance and scheduled an appointment to have them look at it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

JUDETH L.
09/2008
5.0
appliance repair
  + -1 more
They do a great job. They are knowledgeable and nice.
Description of Work: They do a lot for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley T.
07/2007
1.0
appliance repair
  + -1 more
I had used Columbine years ago and was very happy with their service. However, I have left messages for them three times over the past 6 months (2 separate repair requests) and never received calls back so I won't be using them in the future.
Description of Work: None - never got them to call me back so I couldn't schedule the work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$200

BARBARA B.
04/2007
5.0
appliance repair
  + -1 more
Very well. Naturally we weren't happy to have to pay $200 for something that we were going to replace, but the service man was thorough, careful not to damage or dirty the kitchen, a good communicator and did only what was necessary.
Description of Work: Refrigerator stopped working shortly before we were going to replace it due to remodeling, so we didn't want to invest more than necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

CARL K.
07/2006
2.0
appliance repair
  + -1 more
There is a mandatory $69 minimum charge to look at the first appliance. Additional appliances are a minimum $39. I paid $150 to find out that the fridge is normal. It would take $300 to fix the range and $300 to fix the dryer. No repairs were done. Meyers Appliance in Longmont has similar rebuilt dryers for $200 with new heating elements and rollers.
Description of Work: They checked on hot spots on the refrigerator, two burners not working on electric stove, dryer squealing, and problems with heating element.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
2.0
punctuality
5.0

$150

MARGARET E.
12/2005
4.0
fireplaces
  + -1 more
Very pleasant workman who was a little late but called to make sure that was okay. Knew what the problem was right away and had all parts on hand to fix it right away. Cleaned up after he was done.
Description of Work: The switch to the gas fireplace was not turning on the fireplace. The workman fixed the problem and cleaned the fake logs and replaced vermiculite.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$126

LOUISE M.
11/2005
5.0
appliance repair
  + -1 more
We have always found Columbine Appliance to be dependable, reliable, and easy to deal with. They have been honest and done a good job for us each time that we have contacted them.
Description of Work: A Columbine Appliance repairman came to our home and worked on our kitchen range. It was not working at all. He had the parts that he needed, and he made repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193.33

Virginia S.
11/2005
5.0
appliance repair
  + -1 more
The service was excellent. Scheduling was easy and the repair person was on time and courteous. The dishwasher selector panel was repaired properly the first time.
Description of Work: They repaired the electronic selector panel of our Kitchen Aide dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$171.7
    • 1
    • 2(current)
    • 3

Contact information

1020 Carbon Ct, Erie, CO 80516

https://www.columbineappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Fireplaces,
Appliance Sales and Installation,
Appliance Repair - Small

FAQ

Columbine Appliance & Fireplaces is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Columbine Appliance & Fireplaces accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Columbine Appliance & Fireplaces does not offer free project estimates.
No, Columbine Appliance & Fireplaces does not offer eco-friendly accreditations.
No, Columbine Appliance & Fireplaces does not offer a senior discount.
No, Columbine Appliance & Fireplaces does not offer emergency services.
Yes, Columbine Appliance & Fireplaces offers warranties.
Columbine Appliance & Fireplaces offers the following services: Repair- Kitchen Trash Compactor, Dishwasher, Garbage Disposal, Clothes Dryer, Freezer, Ice Maker, Microwave Oven, Range, Cooktop & Oven, Refrigerator, Washing Machine, Gas Fireplace, Wine Refrigerator, Gas Barbecue, Hot Water Dispenser, Ice Machine, Gas Fireplace Installation, Sealed System. Gas Service.

Contact information

1020 Carbon Ct, Erie, CO 80516

https://www.columbineappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM