Regarding the attic fan, the experience was fine. Unfortunately, the resolution with the hole in the roof was not. When I called Tru-lite the day after the installation, I learned that the independent contractor had not reported that he had drilled an extra hole in our roof. Don, the owner suggested that I deal directly with the contractor, rather than having him get involved. That was very disappointing. The contractor was nice and installed a tru-lite skylight in the extra hole, but we don't like it and are having it removed and the roof repaired. I would have expected the company to do everything they could to address the situation.
Description of Work: The installer was on-time and pleasant. They installed a solar-powered attic fan in our the unfinished part of our attic. The fan is fine and works well. Unfortunately, the independent contractor who performed the installation first drilled the 14'' hole in the wrong place. The hole was in the finished bedroom of the attic. Not good.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0
$450
Linda G.
05/2006
5.0
skylights
+ -1 more
The staff at Tru Lite is outstanding. With all work that we had performed they were prompt and always cleaned everything up prior to leaving. Very satisfied with the whole experience.
Description of Work: The Tru Lite Skylights company provided prompt and professional service. We have had three (3) skylights as well as their solar attic fan installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,675
FRANK J.
04/2006
5.0
skylights
+ -1 more
They were excellent. They were on time and did an excellent job. They were clean and courteous. They also had a good price.
Description of Work: Installed a tubular skylight (12").
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$428
KAREN N.
04/2006
5.0
skylights
+ -1 more
They were a pleasure to deal with. We initially had one installed, and liked it so much we got two more.
Description of Work: They installed three total skylights installed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Skylights
FAQ
TRU-LITE SKYLIGHTS is currently rated 4.3 overall out of 5.
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Saturday: 9:00 AM - 1:00 AM
TRU-LITE SKYLIGHTS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TRU-LITE SKYLIGHTS does not offer free project estimates.
No, TRU-LITE SKYLIGHTS does not offer eco-friendly accreditations.
No, TRU-LITE SKYLIGHTS does not offer a senior discount.