The Grout Medic of Southern/Metro Denver

Ceramic Tile, Floor Cleaning and Waxing, Countertops and Backsplashes,

About us

Tile and Grout Cleaning. Sealing Tile and Grout. Color Sealing Grout. Grout Replacement in/on Showers, Tubs, Floors, Countertops. Caulk Replacement in/on Showers, Tubs, Floors and Countertops. Water Damage Repair in Showers. Replace chipped or cracked tile| Family Owned & Operated | A+ Rating with Denver/Boulder Better Business Bureau | 20 Years of Experience |Green company (no harsh, toxic chemicals) | Residential & Commercial | Free Evaluations

Business highlights

19 years of trusted experience
Minority Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

Tile and Grout Cleaning. Sealing Tile and Grout. Color Sealing Grout. Grout Replacement in/on Showers, Tubs, Floors, Countertops. Caulk Replacement in/on Showers, Tubs, Floors and Countertops. Water Damage Repair in Showers. Replace chipped or cracked tiles.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
6%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 110 reviews

Adam S.
02/2023
5.0
ceramic tile, handyman service, marble & granite, floor cleaning
  + 2 more
They were great and will use them again some other time.
Description of Work: They cleaned the tiles and replaced the grout in my kitchen and bathroom.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Nate P.
01/2023
5.0
ceramic tile
  + -1 more
These guys are great and helped me with grout cleaning on one of my air bnbs. Highly recommend.
Description of Work: Grout and tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Grout Medic of Southern/Metro Denver
Thank you for your kind words Nate! We appreciate you trusting us! Can’t wait to help you again.

Antonio M.
01/2023
5.0
ceramic tile
  + -1 more
Great. He was recommended by a friend. He helped my mom. Jesus is a good professional.
Description of Work: Tile cleaning in my bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam S.
01/2023
5.0
ceramic tile, floor cleaning
  + 0 more
Went great! The floors look amazing and grout looks brand new. I would definitely hire them again.
Description of Work: We clesned, repaired, and sealed tile and grout for Adam

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from The Grout Medic of Southern/Metro Denver
Thank you for letting us help you [Member Name Removed]!

Christopher S.
03/2020
1.0
ceramic tile
  + -1 more
Horrible, complete waste of time. Individual walked in, looked at tile, responded "I no work on this:" Then just remained silent while staring at the tile. Had to ask him to leave. Strangest encounter I have ever experienced.
Description of Work: Minor grout touch up/repair in shower.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Response from The Grout Medic of Southern/Metro Denver
Hi [Member Name Removed]! I’m sorry for the poor experience. We don’t specialize in tile installation. Jesús Barrios

Michael A.
01/2019
5.0
ceramic tile
  + -1 more
Jesus was great to work with. He arrived early for the estimate and was able to get it done quickly. He was able to schedule the work in just a few days. Jorge did the work. He arrived exactly on time, was kind and courteous. The work took about 3 hours, exactly what Jesus said it would take. The shower looks brand new.
Description of Work: Regroute shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Noel Douglas B.
12/2018
5.0
ceramic tile
  + -1 more
The end result was as expected. We found one tile that had been missed (cracked) and needed replacement, but we called Grout Medic and they came out the next day to complete that repair. We will contact them again for our future tile repair needs.
Description of Work: Tiled areas needed repair, tile replacement, grout cleaning,

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Rob G.
11/2018
1.0
ceramic tile
  + -1 more
Jesus came and provided an estimate and we scheduled a date for the work to be done. George, I think. The day came and he was in and out in 5 minutes. Said he didn't have a tile cutter, and we didn't have enough bullnose tile. Never heard from them again. I have since purchased the tile needed from AZ tile and am hoping to find someone willing to do the job.
Description of Work: Fix tile and re-grout

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from The Grout Medic of Southern/Metro Denver
Good afternoon [Member Name Removed], I apologize for the miscommunication. George mentioned to me that you did not have the tile. And that you were going to call us! We definitely want to help. Sincerely, Jesus Barrios, Owner Grout Medic Denver

Connie W.
10/2018
5.0
ceramic tile
  + -1 more
I am very pleased with the work performed by Grout Medic. I had a missing tile in my master bathroom floor. A friend was supposed to fix it for us, but after many months and many excuses, the tile had not been replaced. After listing our house, it was imperative the tile be replaced. Grout Medic was quick to respond. The tile was replaced, and in addition, they regrouted the shower pan and around the bathtub, and cleaned the shower tiles. It looks great! I will call them again should I ever need my tiles cleaned or an area regrouted.
Description of Work: Replace missing floor tile and regrout shower and bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mary S.
10/2018
5.0
marble & granite, floor cleaning
  + 0 more
Beautiful work. The bathroom sparkles now.
Description of Work: Bathroom stone tiles cleaned and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather S.
10/2018
5.0
ceramic tile
  + -1 more
I have nothing but wonderful things to say about Grout Medic. We had a horrible time of getting our grout repaired and luckily we found this company. After having 2 other companies do a terrible job we found that third time is the charm! Jesus came and gave a quote. Jesus was punctual, honest, gave great explanations and gave us a great quote. Carlos came and actually did the work. He was also punctual, honest, a hard worker, his attention to detail was great and I am so happy with the job. He also wore shoe covers which I really love and put a tarp down keeping things very clean. If you are needing tile or grout work, you need to hire this company!!
Description of Work: Grout and sealing redone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles W.
10/2018
5.0
ceramic tile
  + -1 more
Harold and his team stand by their work. They communicated clearly and promptly throughout the job. When we had a bit of a miscommunication midway through our project, he ensured that things were cleared up. I'd definitely work with Grout Medic again.
Description of Work: Shower and tub grout replaced, some new caulking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda K.
08/2018
5.0
ceramic tile
  + -1 more
great They were punctual and thorough
Description of Work: Fixing leakage and regrouting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Jacqueline T.
11/2017
5.0
ceramic tile
  + -1 more
The technician was prompt, professional and fast. My tile looks like new!!
Description of Work: Bathtub/shower tile cleaned and regrouted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Grout Medic of Southern/Metro Denver
Thank you very much for your kind words! Being a family business, we will continue to work hard to do a good job!

y A.
10/2017
1.0
ceramic tile, flooring contractor, handyman service
  + 1 more
Harold came in, inspected, discussed all the details, promised an estimate to be emailed same day. Never heard from him again. After not hearing for few days, had to keep contacting them for a week for them to finally admit they can't install tile. What unprofessional waste of time.
Description of Work: Needed 50 square feet tiled. Simple job.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from The Grout Medic of Southern/Metro Denver
Good morning [Member Name Removed], I apologize for the bad experience. We are a family business and specialize in tile and grout cleaning and repair. But we do not have any record of meeting you for an estimate. Can you please help me? Sincerely, Jesus Barrios

Robert L.
09/2017
5.0
marble & granite
  + -1 more
Very polite and professional from the initial phone call to the appointment with Jesus to review the project and provide an estimate. All questions were answered, options offered and work was done in a first class manner. I was very please and would certainly call this team again.
Description of Work: Grout was cleaned on master bathroom floors and 8 cracked tiles were replaced. Old caulk was removed and new caulk added to master shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$765

Kathleen A.
08/2017
5.0
ceramic tile
  + -1 more
The entire shower was re-sealed and grouted. Jesus and Henry were both very professional. Henry not only completed the grouting but even cleaned the shower doors. I would definitely hire them again.
Description of Work: Leaking shower, tiles need to be re-grouted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Joe D.
07/2017
5.0
ceramic tile
  + -1 more
Great job from the initial estimate by Jesus, and the work by Baldo.
Description of Work: Re-grout shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Richard R.
06/2017
5.0
ceramic tile
  + -1 more
Excellent work. We are very happy with the results. It's like having a new shower and shower/tub.
Description of Work: Regrout of shower and shower/tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$550

John K.
04/2017
4.0
ceramic tile
  + -1 more
Everything went well. He was on time and did good work. There was a bit of an issue with the deal that was offered. The deal specified that everything would be done for around $100, but the bill came out to $170. The company said they did some additional things, which I didn't say I wanted done. So though the work went well, I would recommend keeping an eye on what is being done to ensure they don't try to do anything beyond the scope of work you originally agree on.
Description of Work: Regrouted around 2 showers

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Miles B.
12/2016
5.0
ceramic tile
  + -1 more
The job was quite an undertaking as the area was wet and needed to dry prior to repair. The job took some time, but appointments were kept punctually, and the end result was great.
Description of Work: A new shower fixture was installed, and the old tile needed to be replaced and lose tiles repaired. Also, the grout was cleaned and the tub caulked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Brad C.
08/2016
5.0
ceramic tile, countertops
  + 0 more
They did an outstanding job. Great communication, showed up when they said they would, committed to getting the job done right. I highly recommend them!
Description of Work: Epoxy based grout replacement and color sealing throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Dittmar K.
08/2016
3.0
floor cleaning, marble & granite
  + 0 more
The technician showed up promptly at the appointed time. He did a great job at polishing the marble tile overall, except for areas where his polishing machine could not reach. I did not see any evidence that he had steam cleaned the grout lines, which was specified in the estimate and work order. When I asked the technician about this, he said that he had used a rotary brush instead to clean the grout lines. I do not consider this to be equivalent to steam cleaning and the grout lines did not look cleaner with the brushing. He did not do a good job at repairing the grout lines, there a segments where the grout is missing and cracks in the grout that were not repaired. For a company that uses the name and quot;Grout Medicand quot;, one would think that they would know how to repair grout lines. Jesus did not provide a copy of his Limited Warranty with his estimate, which was to be included with his company folder. I have asked him three times to provide me a copy of this warranty, and to date he has not satisfied this item of his contract. For a company that touts and quot;being a family businessand quot; as the reason that they will do a good job, one would expect that Jesus would at least inquire as to the satisfactory completion of the job, or come out to the job and inspect the quality of work done by his technicians.
Description of Work: Polish and seal marble tile in three bathrooms and laundry. Steam clean grout lines and repair missing and cracked grout.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$1,015

Nathan W.
08/2016
5.0
ceramic tile, countertops, floor cleaning
  + 1 more
Everything was great from the first time I called requesting a bid to paying the final bill. Everyone was polite, efficient, nice and professional. I'm very happy.
Description of Work: Cleaned the kitchen and bathroom floor tiles. Applied a sealant and a color stain on the floor tiles. They removed all the grout in the shower and re-grouted and sealed it. In addition, they removed the caulk from the bathroom sink, re-applied it, also for the back splash and the caulk around the base of the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Danielle B.
08/2016
5.0
ceramic tile
  + -1 more
Fantastic! Henry was the service tech. He arrived early, worked efficiently, and new caulk is wonderful. This is my 2nd service w/Grout Medic; always professional and helpful.
Description of Work: replaced old caulk around shower & shelf base (yucky mold build up)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Contact information

7032 S. Revere Parkway Suite 300, Englewood, CO 80112

http://www.groutmedicdenver.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
Marble and Granite

FAQ

The Grout Medic of Southern/Metro Denver is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

The Grout Medic of Southern/Metro Denver accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, The Grout Medic of Southern/Metro Denver offers free project estimates.
Yes, The Grout Medic of Southern/Metro Denver offers eco-friendly accreditations.
Yes, The Grout Medic of Southern/Metro Denver offers a 5% senior discount.
No, The Grout Medic of Southern/Metro Denver does not offer emergency services.
Yes, The Grout Medic of Southern/Metro Denver offers warranties.
The Grout Medic of Southern/Metro Denver offers the following services: Tile and Grout Cleaning. Sealing Tile and Grout. Color Sealing Grout. Grout Replacement in/on Showers, Tubs, Floors, Countertops. Caulk Replacement in/on Showers, Tubs, Floors and Countertops. Water Damage Repair in Showers. Replace chipped or cracked tiles.
Ask for details.

Contact information

7032 S. Revere Parkway Suite 300, Englewood, CO 80112

http://www.groutmedicdenver.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM