The Grout Medic of Southern/Metro Denver

Ceramic Tile, Floor Cleaning and Waxing, Countertops and Backsplashes,

About us

Tile and Grout Cleaning. Sealing Tile and Grout. Color Sealing Grout. Grout Replacement in/on Showers, Tubs, Floors, Countertops. Caulk Replacement in/on Showers, Tubs, Floors and Countertops. Water Damage Repair in Showers. Replace chipped or cracked tile| Family Owned & Operated | A+ Rating with Denver/Boulder Better Business Bureau | 20 Years of Experience |Green company (no harsh, toxic chemicals) | Residential & Commercial | Free Evaluations

Business highlights

19 years of trusted experience
Minority Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

Tile and Grout Cleaning. Sealing Tile and Grout. Color Sealing Grout. Grout Replacement in/on Showers, Tubs, Floors, Countertops. Caulk Replacement in/on Showers, Tubs, Floors and Countertops. Water Damage Repair in Showers. Replace chipped or cracked tiles.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
6%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 110 reviews

fred S.
01/2014
3.0
ceramic tile
  + -1 more
floors look cleaner,they showed up on time. my problem is the cost. they spent five man hours . thats over $100 an hour . I feel that for this price they could have spent moor time and got the floors much cleaner .to be fair I don't know if this is the standard for the industry
Description of Work: cleaned tile floor

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$550

Response from The Grout Medic of Southern/Metro Denver
Good morning, than you for your review and I apologize the price seemed high to you. To be fair, I explained to you that we typically send one technician for a floor project your size and that it would take him approximately 6-7 hours (Which would equate to $30-$35/hr) and you said you did not want us to be at your home all day since you had things to do and had the dogs. If you remember, you specifically mentioned, 'I need to leave by 10:30 AM." We do not charge per labor hour- we charge per square foot and your floor was a pretty big area that was very dirty. Therefore, I we sent two technicians who arrived at 8:00 AM as your requested and completed the project at 10:30 AM to accommodate your schedule. With two technicians, they are able to work much faster since we and accomplish the project in a shorter amount of time. We hope you are happy with the results of the floor as we are a family business and always strive to make sure our customers are happy.

Melynda L.
12/2013
5.0
ceramic tile
  + -1 more
Fantastic company. Came in and removed the caulking in our tub and then re-caulked it. It is even all around the tub and he cleaned up after himself. Very professional. Highly recommend!
Description of Work: I purchased a BigDeal from The Grout Medic of Southern/Metro Denver.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from The Grout Medic of Southern/Metro Denver
Thank you very much [member name removed] for your kind words. We are very happy you are pleased with our work.

jennifer S.
12/2013
4.0
ceramic tile
  + -1 more
great - the shower looks great, the mold has not returned yet and it has been 4+ months
Description of Work: recaulked my master bath shower

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Grout Medic of Southern/Metro Denver
Thank you for your kind review. We are happy your are pleased with our work. Is there anything we could have done better to have received an A rating from you?

Nicole M.
12/2013
5.0
ceramic tile, floor cleaning
  + 0 more
We had a great experience with the Grout Medic. The quality of the work was outstanding. Overall quality, professionalism, and customer service was great.
Description of Work: Cleaned all tile and grout in three, entry, hallway, and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$466

Melissa S.
11/2013
5.0
ceramic tile
  + -1 more
Their service was very good. They came when they said they were going to, they worked very fast and it looked good.
Description of Work: They re-did our stand up shower. There were cracks in the grout and that's how we think water came in and caused mold. Grout Medics re-did the grout and it looks much better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott Z.
10/2013
5.0
ceramic tile, floor cleaning
  + 0 more
I was very happy with the team at Grout Medic and would recommend them to anyone. I will use Grout Medic in the future for any Grout or tile Jobs that come up.
Description of Work: Grout Medic was very punctual and professional. They fixed broken and loose tiles, cleaned my kitchen floors and shower tiles and grout. It looked like new!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

NANCY E.
10/2013
5.0
ceramic tile
  + -1 more
Jesus came here to assess and bid. It wasn't going to be cheap, but they were recommended, and he seemed very knowledgeable and professional. His workers were professional, too, and got right to work. Unfortunately, although Jesus thought 8 wall tiles in the first bathroom were loose and about to fall off, they discovered that 92 tiles were loose and needed to be re-glued. Obviously, it cost more than the original bid, but now the original tile in my 85-year-old bathroom is sealed. They also removed all the grout from all the walls in the other bathroom and replaced it, so that feels secure for the foreseeable future, too.
Description of Work: Cleaned tile floors and walls in two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

John T.
09/2013
4.0
ceramic tile, floor cleaning
  + 0 more
A team of two was able to knock out everything in one day. They were very professional and cleaned up after themselves. Work was done as promised with no issues.
Description of Work: Cleaned and sealed all grout in 4 bathrooms (baths, showers, floors and countertops), laundry room floor and grout around kitchen sink.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from The Grout Medic of Southern/Metro Denver
Thank you for your kind words. We are a family business that prides ourselves on doing the best job possible.

L F.
09/2013
5.0
ceramic tile, floor cleaning
  + 0 more
Great service & great people. We would use them again.
Description of Work: Cleaned & sealed all bathroom tile grout, including floors, showers, tub surrounds. Also resurfaced grout color around fireplace surround.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lisa S.
09/2013
5.0
ceramic tile
  + -1 more
We had discoloration on several tiles near the drain end of the tub, close to the lip of the tub. We attempted to re-seal the grout ourselves but we could not get a successful result. Hairline cracks in the grout were allowing water to soak into the tile behind the glazing. There were three visits to the house by Grout Medic personnel: 1 to assess the problem and provide an estimate; 1 to perform the re-grouting (this was a full day); 1 to finish caulking and applying the top sealant. Once the re-grout step was done, we postponed finishing the caulking beneath the problem tiles to allow sufficient time for the tile to dry behind the glazing. This time also allowed the new grout to cure well before application of the top sealant. The result is that I can no longer identify the tiles that had been discolored, and the bright new grout and caulk make the shower look fresh as they did when they were installed 12 years ago. Thank you, Grout Medic!
Description of Work: Regrout master bath shower. Seal new grout. Recaulk at base of tile.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$545

Alexander R.
09/2013
5.0
ceramic tile
  + -1 more
I had a misunderstanding of what the job was going to do and when he explained it to me, I understood. The job was done promptly and I was happy with the results.
Description of Work: He resealed the grout and put on anti mold protection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

nicole S.
09/2013
3.0
ceramic tile
  + -1 more
Tech told be caulk would be more waterproof than grout, but it looks bad. He showed me color in advance in the tube. I approved it. When I went back to bathroom at end of job, color looked glaringly wrong, once I saw it against the surround. I thought tech should have called me in before job was done to show me how bad it looked. I didn't say anything because I had approved it, but there was a darker color available that, in retrospect, the tech should have recommended after he saw the first color as it looked when applied. After tech left, I noticed he hadn't caulked front edge of shower, which needed it most. It was a job that a handyman would've done for $40, and I should have hired one. It was very expensive for amount and quality of work.
Description of Work: caulk shower surround

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Susan A.
08/2013
5.0
ceramic tile
  + -1 more
Everyone that I dealt with at this company was very professional and courteous. The work was performed in a timely manner and the work performed was top notch. The shower looked better than when it was new! I would definitely recommend this company and will give them my business in the future.
Description of Work: Replaced old grout and caulk in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ruby K.
08/2013
5.0
ceramic tile, floor cleaning
  + 0 more
Prepping to sell home and did not want to redo tile. Grout medic made bathroom look like new!
Description of Work: Re-grout shower stall; clean and stain floor tiles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Cynthia B.
08/2013
5.0
ceramic tile
  + -1 more
It was very good. It was top quality.
Description of Work: They re-caulked my entire master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

John P.
08/2013
5.0
ceramic tile, flooring contractor
  + 0 more
Very pleasant and professional to deal with. The work was outstanding.
Description of Work: Applied new grout in second bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Brigette S.
06/2013
5.0
ceramic tile
  + -1 more
The entire experience was very pleasant. I can't believe how amazing our shower looks. They were on-time, friendly and professional. I would highly recommend this company and will use them again in the future to do some grout work on our kitchen floors.
Description of Work: Remove old caulking in shower stall. Cleaned shower pan and all grout. Sealed grout and replaced caulking above shower pan and in corners of shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Karen W.
06/2013
5.0
ceramic tile, floor cleaning
  + 0 more
It went very well. They came in, did exactly what they said they were gonna do and we had an estimate, Hesus came and gave us an estimate for all the work we wanted done. I appreciated the fact that even though I wanted to have more work done, he said there was no reason to do that. Those services I was talking about was floor services: tiles that we have in the bathroom and laundry rooms. He said that wasn't in good shape an there's no reason for you to do anything with that. He brought in crew of three guys and they worked throughout the issues, they were just here for a couple of hours. Very professional and did a very thorough job, I was very pleased particularly the bathroom that I thought it will never be able to look clean and close like new again and they did a great job.
Description of Work: I used The Grout Medic of Southern/Metro Denver.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Heather H.
05/2013
5.0
ceramic tile
  + -1 more
The worker was excellent. Very friendly and professional, did a great job and offered some good tips about tile.
Description of Work: Replaced caulking around shower and applied anti-mold treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Anna M.
05/2013
5.0
ceramic tile
  + -1 more
One of the guys from Grout medic came and worked very diligently and efficently to complete the job in one day. He cleaned everything up when he was done and the shower looked like new. The job was very well done and we were very happy.
Description of Work: We had our master bathroom standing shower regrouted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Andrew F.
05/2013
5.0
ceramic tile
  + -1 more
Grout Medic contacted me on the same day that I purchased this as an Angie's List Deal to schedule the service. The technician arrived on time, then quickly assessed the job and confirmed the color of caulking I wanted. He spent much of his time removing the old hardened caulk and preparing the joints. New white caulk was placed along the wall and tub seams including the outside tub /floor as well as all the tiled seams of a glass block window and all of the fixtures in the shower. The job was completed and cleaned up very well in almost exactly the two hours planned. I am very happy with how the work was performed and looks and will definitely use Grout Medic in the future.
Description of Work: Removed and re-caulked all wall, window and floor seams in bathroom shower/tub combo including mildew/mold treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kati J.
05/2013
4.0
ceramic tile
  + -1 more
It was ok. Definitely not great.
Description of Work: I found this business from an e-mail offer and since I needed my shower re-caulked, I thought I would give them a shot. After having to call to find out where the technician was (he was late passed the later time of my appointment) I was told he had been in an accident. OK, I can accept that and reschedule, but they should have called me as soon as they knew he wasn't going to make it. Then after the second appointment I was told they didn't have the right color, so I would have to reschedule again. Now at my 3rd scheduled time the technician arrived and went to work. He completed the job quickly and cleaned up his mess. I was told I couldn't use that shower for a couple days, which was ok since I have a couple others I could use. I gave my shower 5 days without getting it wet. After a couple showers I noticed that the grout was looking "soggy". This happened in a couple locations. Now I have to have it redone again.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$100

Response from The Grout Medic of Southern/Metro Denver
I'm sorry [member name removed]. We will fix the caulking for you. We will call you to schedule a convenient time and date for you.

Janell W.
05/2013
5.0
ceramic tile
  + -1 more
Called to say they were running late. Were efficient and clean. Did a good job with the regrout of the shower.
Description of Work: Removed grout around bathtub/shower. Sprayed for mildew and regrouted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Derek I.
04/2013
5.0
ceramic tile
  + -1 more
The estimation process was very smooth and exceedingly professional. Jesus (hey-soos) was exceptionally patient in explaining to me all the items covered by their service. We agreed to the estimate - (which was provided to me via e-mail in minutes.) on the day of the service call - the technician was very courteous and professional - pulling on his 'booties' to protect my floors and carpet - and getting straight to work. When he was finished - we did a walk-around to ensure I was completely satisfied. Never have I had such a refreshingly pleasant repair job. I would highly recommend them to others.
Description of Work: Cleaned and prepared tile in MBR shower - cleaned, sealed, and caulked 11 rows up from shower floor - including all edge trimming, corners, and doorway ledges. Cleaned out and re-caulked surfaces between tile in Kitchen around Double sink area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elynne B.
03/2013
5.0
ceramic tile
  + -1 more
the office called promptly, set an appointment that was most convenient for me. We did a quick review of the issues, agreed on a plan, matched the grout color and scheduled the work for the very next day. Henry showed up right on time with shoe booties and a vacuum cleaner along with his tools of the trade :).. got right to work and completed the job within approx 2 hrs. The finished work looks fabulous .. hopefully it did the trick of blocking the mysterious water penetration. If not, I'll be calling them back. The bathroom by the way was left spotless. This was a homerun from beginning to end, thanks Henry and everyone a the Grout Medic!!
Description of Work: they treated regrouted and waterproofed around my bathtub, where the shower wall tile meets the tub and around the floor too where the floor tile meets the tub. I have a phantom drip emanating from somewhere on occasion and this was the reasonable place to start the process of elimination -since the are there was grouted but not sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Contact information

7032 S. Revere Parkway Suite 300, Englewood, CO 80112

http://www.groutmedicdenver.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
Marble and Granite

FAQ

The Grout Medic of Southern/Metro Denver is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

The Grout Medic of Southern/Metro Denver accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, The Grout Medic of Southern/Metro Denver offers free project estimates.
Yes, The Grout Medic of Southern/Metro Denver offers eco-friendly accreditations.
Yes, The Grout Medic of Southern/Metro Denver offers a 5% senior discount.
No, The Grout Medic of Southern/Metro Denver does not offer emergency services.
Yes, The Grout Medic of Southern/Metro Denver offers warranties.
The Grout Medic of Southern/Metro Denver offers the following services: Tile and Grout Cleaning. Sealing Tile and Grout. Color Sealing Grout. Grout Replacement in/on Showers, Tubs, Floors, Countertops. Caulk Replacement in/on Showers, Tubs, Floors and Countertops. Water Damage Repair in Showers. Replace chipped or cracked tiles.
Ask for details.

Contact information

7032 S. Revere Parkway Suite 300, Englewood, CO 80112

http://www.groutmedicdenver.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM