Stellar Painting & Remodeling

Their estimate was about $9000. They seemed to know how to paint an old house. They seemed competent and knew what they were doing. They were a little expensive.

Jack was very professional and helped with the overall design of the kitchen. He had some great ideas. He was very professional and good to work with as were the worked who came to perform the work. I was very pleased with the outcome of the kitchen. They took pride in their work and truly wanted make sure I was happy with the job, which I was. Have and would definitely recommend Stellar to others!

Stellar gives "Customer Service" a new meaning. Everyone involved in this project, from start to finish, was helpful, friendly, caring, concerned, informative, enthusiastic, thorough, and professional. The only thing that surpassed the superb craftsmanship was the human touch. Guy and his amazing crew went out of their way to be sure we were happy with the project, and were more that happy to accomodate our needs. Stellar Painting and Remodeling is a class-act, and we would gladly refer them to anyone. Thank you, Stellar!!!!

Stellar has two divisions - Painting and Remodeling. Jack Wilson, President of the Remodeling Group, was very helpful with his ideas and spent a lot of time until we came up with the optimum plan for remodeling a twenty-year-old bathroom that had a lot of space but was awkwardly planned. His crew were there when they said they would be, were hard workers and pleasant to have in the house, and very very good at their work - as were the subcontractors. Any problems that came up were quicklyand ably taken care of. The finished product is a comfortable, safer bathroom with gorgeous tilework and many improvements - we're very pleased.

I hired Stellar to paint the entire interior of my rental house. In the proposal, they were supposed to do the prep work and repair holes in the wall. They told me they completed the work and I went down to inspect the work. They had not done any of the prep work, holes still existed in the wall, portions of multiple walls were unpainted. There was paint over much of the hardware in the kitchen, on banisters and many other locations. Overall, extremely poor quality, it looks like they came in and tried to paint as quick as humanly possible and move on and the quality showed. They ended up coming back and repairing it but provided some lame excuse about the prep work not being excluded even when it was listed as an extra line item I authorized when accepting the bid (and they had inspected the house prior to the bid). Overall negative experience.

The job was finished meticulously and looks fabulous! They were great to work with. The tile placement had to be mind-numbing but was never rushed and the final result shows this patience.

This was probably the worst experience I have had in hiring anyone to work on my home. The contract called for power washing, prep work, and painting with a 25 year paint. They used a paint sprayer to do almost all of the work, and they got overspray on the windows - both the glass and the vinyl. They also got paint on the brick and tried to clean it by wiping with a wet rag, which just made a white-washed look. They painted over cobwebs. They painted over cracked and peeling paint. They broke a light fixture, which they did replace, but only after the crew leader tried to argue that it was an old fixture and breaks easily. I called the office after they were done and told them that I wanted a different crew to come back to fix all of my issues. They sent the same crew back. I told them the problems I had found. The crew leader was most concerned with getting his crew paid. When they were going to fix the paint job on the front door, inside the house, they just started scraping and I had to tell them to use a drop cloth. After they left, I checked the job again and found that they scraped paint off some of the windows, but not all, and didn't attempt to take the paint off of the vinyl. They still didn't scrape all of the peeling paint that they painted over - they painted over with more paint. I saw a dangling piece of old caulk and pulled and it came off along with paint. I had also asked them to leave me the left over paint. I discovered that they had done the entire job with a cheaper, 15 year paint, plus it looked like they were trying to cover that up by painting over the labels on all of the cans. They sent another crew back to fix the issues again. I did negotiate a 25% discount, but I feel that I overpaid since I'm still finding things to clean paint off of and finding places they neglected to prep or paint. I don't have much confidence that this paint job will last very long.

Excellent work. Fine people who worked hard and well. Did small extras that needed doing without prompting, or increased billing.

Awesome. On top of it. Punctual! Professional! Always checking in with me.

The crew was punctual, professional and efficient. They did the necessary prep work to ensure the dust and debris was kept to a minimum and cleaned up at the end of each day. Although my two year old was constantly under foot, they took the time to answer her questions and show her how everything worked. They returned to perform touch up work but again did it efficiently and professionally.

Overall the most professional contractor we've dealt with in years. Stellar's site inspection, estimate and proposal was exceptionally thorough, leaving no question about the work required, processes they would use, the specific materials to be used and the date to schedule the work. Their proposal detail was far more comprehensive than all other estimates received. Work was performed on time and for a bit less than the quoted price. Work quality, and cleanup was outstanding. Pricing was in the middle range of quotes received, but I believe we received far more value than we would have from any of the other proposals.

Guy, the estimator, was very postive and knowledgeable and I was able to take advantage of a good winter discount on the price. David and Jesus kept me informed about their schedule and worked hard to do a quality, professional job for the whole period of time. The paint was low VOC so the fumes were not too bad and when they worked on the front door, they used plastic to keep out the much stronger fumes, at my request, which was much appreciated. The job took longer than I had anticipated but I had the extra time to allow; I was getting my house ready to rent and then leaving town. I was very pleased and another paint company that I had do an estimate had told me that they knew Stellar would do a good job.

The project was an extreme success! My house is beautiful! The price was on the high side but they took extra care of my existing NEW hardwood floors and were very detailed in the job they performed. The adage "you get what you pay for" is true, and I am so glad to have a job well done with no headaches or any need to ask for re-work. I would gladly provide a reference for Stellar Painting and Remodelling.

Stellar Remodeling recently completed a series of remodeling and repair projects in my home. The kitchen floor, two bathrooms and a hallway all needed to be renovated and Stellar Remodeling had expertise for all the work. Their work in every detail was exceptional and I am exceedingly pleased with the results. The employees and specialists with Stellar are all experienced and highly skilled professionals. It did not take me long to realize that all of them are true craftsmen who take pride in they work. The work throughout the projects was well managed; the crew took great efforts to protect my floors, carpet and doors and at the end of each day the areas were clean and orderly. But most impressive was that fact that each and every member of the Stellar team took the time to speak with me to address any questions I had or to offer their expertise and advice when I needed it. It was a pleasure to work with all of them. I have already recommended them to others and I am even now planning for their next set of projects in my home.

I was very dissatisfied with their services. One of the workers? who came to do the carpentry and electrical work made a mistake and I had to get someone else to fix it. There was a considerable delay caused. The owner who gave me the estimate to do the job had resigned. The changes I wanted in the job took time to take off again, because of change of ownership of the company. The workers just didn?t know what they were doing. The installation of the stove was not done properly. Infact, he didn?t know what he was supposed to do. I had to get another person to re-install the same. The person who came over to do the job was not honest and was confronted when I showed my dissatisfaction. I feel, I paid a lot for the work done. I was extremely disappointed and will never use their services in future again.

My initial contact with Stellar was less than stellar. When I called to schedule and estimate, I was told they only do estimates after 10 am and before 5 pm, which simply doesn't work for my schedule. Then I remembered I'd be home early one afternoon later in the week, and asked if we could do it then. She said her sales guy wasn't avaliable that afternoon. When I was ready to hang up and move on, she finally said, "Well, since you live nearby, let me give our sales guy a call and see if he can squeeze you in." She called back a few minutes later and said he could come by at 5:30, which worked perfectly for me. When he got to my house, I told him about my frustation in scheduling the estimate and he said that it's no problem at all for him to schedule an early morning or evening appointment. I got estimates from 4 contractors and Stellar was the second lowest bid, but they described a much more thorough process and they gave me a separate bid on minor wood repairs which could be done at the same time as the painting. Two of the other painting contractors said I would have to hire somebody else to do the wood repairs ahead of time. I just didn't want to deal with that. When the crew showed up, one part of the wood repair was a bigger job than what they had expected based on the description they had gotten from the sales guy and they didn't think they could do it. They suggested that I could hire a separate contractor to do it and they'd come to paint later or that they could find a contractor but bill me separately, etc. We called the guy who had given the original estimate and discussed alternatives, all of which would have cost me an extra $500. Finally, about an hour later, the owner of the company called me and assured me that they have a guy on their staff who can do the work and that he was going to get it all done at the price they originally quoted. I was happy with that. After that, everything was good. The crew was prompt and courteous and thoroughly cleaned up when they were done. For the final walk through, I pointed out a few spots they had missed and they finished those up right away. All in all, aside from the initial communication problems, the end result was very good and I feel like I got a great value for the money. I'm getting ready to get quotes on interior painting and some tile work and will start with Stellar.

Jack Wilson from Stellar is great to work with. From the start he put me at ease and was willing to spend the time listening to what we wanted to do. We spent many hours in the consultation and bid process. He was instrumental in the design of the kitchen as well as the design of some of the walls we were opening up, which included moving a broom closet, creating a new four-foot wide opening in the wall between kitchen and family room, closing up old entry to family room and opening up two walls in the kitchen for pass-through and breakfast bar access. He also was incredibly helpful with picking out all the materials - he referred us to his cabinet company who was great to work with, and he was helpful in steering me in the right direction for the countertops. He uses his own subs for electric, tile, hardwood floors and granite counter installation. All his subs were very easy to work with, were professional and all came in on budget. There were small issues here and there - some cabinet pieces were off from the order, the electric had to be adjusted a little once we started using everything, the floors had to be re-done - but in the end they all did what they needed to do to complete the job to our satisfaction. The only larger issue we had was Jack's labor estimate for demolition and installation of new cabinets was very low compared to the hours actually logged by the team. We had discussed this frequently with Jack as the project progressed, so he was aware of our concerns regarding the overages. And in the end, Jack worked with us on the labor costs and was incredibly professional about sticking to the estimate where we both felt it was most fair. I would absolutely consider using Stellar again, mostly because we are very happy with the end-resut (it looks beautiful!), and Jack really listened and understood what we wanted and was able to bring his own great ideas to the project.

We are so grateful to work with such a good quality firm like Stellar Paint. They were invited in to provide a proposal for the above cited work in November 2009 to be accomplished some time in Feb-March of this year. Guy, the owner spent well over 2 hours listening to our needs and providing excellent cost effective solutions to our requirements. His proposal was, within 2 days, submitted to us and subsequently followed by a visit to make sure any questions and concerns were answered. In Feburary, Guy, after close coordination with our remodelling contractor, had work start under the supervision and execution by an excellent Stellar craftsman, Orlando. His work was so perfect. Paint lines and staining applications were excellent. He, and his colleagues, worked quickly and flawlessly. They left the site each day, clean and tidy. Orlando's contact with us was timely and considerate, calling us as to his arrival time and departure. When we received the detailed invoice,it was only $ 100.00 +/- over the proposal (extraordinary). All in all, the open area and the upper level of our home is beautiful because of Stellar Paint's work. We are so pleased. This is an excellent firm. We will unhestantly call them back for future work. We will provide positive to those who inquire.

Overall, it was OK. I got the feeling I was a small job for them and was treated accordingly. Only two real complaints: 1) the minor carpentry for trim repair was done by eye-balling as opposed to actually measuring and if you look closely, it shows; 2) toward the end of the job I was left with two workers who barely spoke English (the foreman went to oversee another job the last 2 days and did not return) and communication with them was very difficult. They did all the work they were hired to do and, from the street, it looks good. I would consider using them again, but they did not win automatic-repeat-business loyalty this time.

The project went very well, despite its large size and the changes we made from the original plan. Jack, Mike, John and Johnny were all excellent and a pleasure to work with. All were responsive to our questions, concerns and ideas. The painters did an excellent job as well, very quickly. We absolutely love the finished product!

excellent - high priced, but worth it for the quality and service

Jack Wilson came to my home to estimate the cost of the things needing attention, focusing on the tub leak and rocking toilet which were my primary concerns. Jack explained why it would not be possible to give an exact estimate until the ceiling and wall were opened to allow thorough examination of the plumbing for the tub (removal and replacement of the tub would cost substantially more than repair of the existing one) He sent John out promptly to begin the work we discussed, and was very good about keeping in touch as the work progressed. John was prompt, clean, quiet and careful as he worked. I cannot say enough good things about the quality of his work. He arrived early each day and worked steadily all day long, keeping me updated about how things were going. Needless to say, I was thrilled that the existing tub's plumbing could be repaired so that the tub did not have to be replaced. Everyone at Stellar is extremely kind. Stellar provides such excellent customer service and value for the money that I am already planning on using them again for the next round of home improvement projects on my list. THANK YOU, STELLAR!!!

Jack Wilson and Stellar were great to work with. My husband and I were taken by another contractor that we had signed a contract with for the above services. The original contractor walked away with our money half way through the job. We contacted Stellar to get a quote to finish the kitchen and repair the poor work done by the original contractor. Stellar billed us on a weekly basis for time and materials. The invoices were easy to read and they also provided the reciepts and timecards to support the invoice. Given the fact that we had just been ripped off and without a kitchen for 3 months, this was a wonderful way for us to feel confident we were dealing with an honest company. The workmanship of Stellar's employee, John, who did most of the work was of high quality. John was professional, responsive, respectful and a skilled craftsman. If John was not going to work on a certain day, we were told ahead of time so we knew no one would be working. Jack came by at least once a week to inspect the job and ensure we were on schedule. The kitchen was clean everyday after John left and John ensured that the kitchen was sealed from the rest fo the house as he did his work during the day. The subs that Jack used for the granite, hardwood floors and windows did a great job as well. We couldn't be happier with the work that was done and we would use Stellar again.

It took Stellar more than 2 weeks from first contacting them to respond, inspect the site and prepare a quote. The owner cane out and convinced my wife that they were the greatest. The price quote was $300-800 less than the others submitted so we gave them the go ahead and signed the contract, somewhat on the strength of their listing in Angie's list. As no one contacted us after signing the contract we called and an office person said that we were now in the 'queue' with not promised performance date. We promptly selected the paint colors, secured HOA approval and waited for fulfillment. Finally, the crew was scheduled to start sometime 3-4 weeks after. The crew did not show up on the day promised and we had to go out of town, so the process was restarted a couple of weeks later. I major obstacle came up, they could not find a match for the siding that needed replacement. I did some research and found a suitable replacement at a local lumber yard. As it turned out they finally found the correct siding from another source at the suggestion of the same lumber yard I had directed them to. They finally got the job done. On a Friday evening when my wife an I were about to leave for a social engagement one of Stellar's crew drove up and asked that I sign the acceptance form and pay him for the work. His English skills were limited, but I was able to convey the message that I would pay by check or CC when presented with an invoice and after having an opportunity to go over the job for any problems. We never did get an invoice. I finally paid the amount agreed to in the proposal and mailed the check, which was accepted and acknowledged. The work turned out all right but the whole thing could have been done more efficiently and professionally. Stellar's operation seemed pretty disorganized and 'loosey goosey'.

I called for an estimate and they had their stucco sub call me and the sub told me he would stop to do an estimate in the next two days. I never heard from him again. I called Stellar again a week later and was told the sub would call me within a day. I never heard from them.