Quality Audio Video

Description of Work: Installed Iclare home audio video system in two houses, Televisions in two houses, wireless networking system in two houses, Lutron wireless shade system in one house.

Description of Work: Warning. ?I've been a customer for three years spending close to $100K and although they've be responsive, they've basically sold me substandard equipment and have had to come out countless times to fix it and began charging me service fees when the equipment sold didn't work right in the first place. ?Then when I came back to them to expand my products because of their limitations, they quoted me twice the price of a local installer. When I complained, they said, it's because of the quality and service they provide. I don't know about you, but for me, quality and service means you deliver something of value and then the quality keeps service people from having to come to your house regularly, then charging you for it. ? Now I have around $40K in audio equipment that I'm basically going to have to trash because nobody in the area knows how to work on it but these guys because it's substandard, boutique technology not largely adopted.? They sold me a Lutron wireless shade system that has had to be completely replaced once and I'm still having the same problem. They promised that I would need to change the batteries once every couple of years and instead we find it almost a part time job replacing shade batteries. Yes, they will say they came out replaced the shades and have done several repairs but it is the fact that they continually have to do it and then charge for it is the problem. At first, they told me was range extenders so I bought new ones, the it was the internet so I upgraded the network. The fact is it's a substandard product, the recommended and installed it and now I have to live with it unless I want to contact them and have them charge me to fix it. This goes for everything.? After three years and the amount of money invested, ?I can give you details on the many shortfalls of this company and steer you to some better options. ?Just contact me.