Power Home Remodeling

Talisa was extremely professional and knowledgeable. This was our third install and we love our windows!

I had nine windows replaced. All of the people from Power were wonderful to work with. The windows have all of the features I was looking for. Installation was quick and efficient. I’m very happy with my experience.

Wow, very disappointing....heard great things about Power. I called to explain my situation with previous roofer and siding challenges. Asked to have Power to come out and review. Manager said, "sorry, we cannot come get involved with insurance." I told them it is me they are dealing with, not insurance. Told cannot come out unless insurance looks at it first and pays upfront..... Manager was QUICK to say NO and not understand the opportunity. I guess they only offer Estimates and Expert Opinions to the easy projects....too bad. NOT IMPRESSED at this lack of customer service or potential customer service.

Very friendly. Did a superb job just as I was explained and as expected . Great job Power remodeling!!!

They did a great job from the sales/education to the install and quality assurance. Definitely above average experience for home renovation services.

They sales person spent 3 HOURS at our home explaining the windows. The customer service was inconsistent and unreliable. My mother had to call to clarify times of service. VERY UNORGANIZED. She could never reach the same person. Customer Service personnel didn't return her call on two occasions regarding changes to the installment schedule. They didn't call to ask if they could change the installment times. Our time was not valuable to them. The installation crews were great, but they are all subcontractors. Very very poor customer service.

Reasonable price, good quality windows, but the sliding glass door was poorly designed and flimsy construction. Security features don’t work. Crew was great but no follow up. One screen was incorrectly configured, and I was told a replacement would be here in a month. Still waiting.

Great work with our window installation!!! Fast, efficient, professional and completed on time!!!

The actual installation went very smoothly!! The foreman and he crew were professional and efficient and friendly. They were done in less than five hours including clean up. On the other hand, getting the financing documentation completed was a hassle. Since I am not yet able to communicate verbally due to a surgery on my throat, my sister who is my POA and who lives in Austin, TX had to speak on my behalf. So a representative from Power Home Remodeling in Austin went to her home to confirm and complete the final documentation. Wonderful, however my sister and I were stressed out about the whole situation. I requested that communication with me be done via email or text. I also offered to visit the Power Home Remodeling office in Centennial, CO. I also request that a representative come to my residence to complete the documentation in person. So, basically the whole process of completing , confirming, and verifying the financial documents was an unnecessary waste of time.

We do not take spending money lightly or make impulsive decisions of this magnitude. However, from the very beginning to the end of the project every person has been professional and personable. Trevor and Alex were the face of this company. Without their positive representation we would not have allowed this company to come into our home. Ashley was very knowledgeable of the products. She explained everything, answered questions and was not pushy. Carl came out to measure for our windows and doors, and continued that same energy. On the day of installation Justin and his crew arrived, greeted us and got right to work. Because we had windows and doors installed they were here two days. Each one of the crew was professional and courteous. They were efficient and meticulously cleaned up everything in our home and yard. The windows and doors are outstanding. They are just beautiful! We couldn’t be happier with our decision to let Power into our home.

Power was professional every step of the way. Isaac ,Ryan, Carl The Installers and Josh . Our new sliding glass door is great.

Everything was perfect. Quick and quality install and I couldn’t be happier with the windows and doors. All the workers were courteous and professional.

They did first project in 2016. That was siding glass door and two windows. For most part happy on that project other than our screen on the siding glass would not stay on the rail. They fixed it by tighten it. Made hard to open and close but we didn't complain any further. That was $5500 project. Fast forward to 2022. Someone shot our front window. We call Power for quote to replace that window. Was told they can't just do one window. Talk us into 4 windows and front door. This completed our upstairs. After 3 plus hours of wheeling and dealing we came to price of $10,700. Placed order in March but they claimed couldn't get ahold of HOA. I got involved in May and got notice back the HOA was devolved. They placed order for 4 windows and door in June. Door immediately goes on backorder so pushes the installation to end August. Got the installation done. Happy again with windows but noticed door is not what ordered. Was told that got what ordered, so I again tell them no and need to prove it. I emailed photos what got and what ordered. The door had wrong handles, no kick plate, damaged, and can't even lock the door. I emailed all this to them, get no response. Called talked to person sold us the project. He asked us to email him the photos and proof. I again emailed him and original person. Again, nothing communicated back. Let's move onto the third project we got sold. They sent a project manager out to inspect the installation of 4 windows and door. We told him the issue with door, again asking us to provide the errors and emailed the office. Again doing that night after we talked. After having all new windows and doors, we noticed a lot humidity building up in the house. The gentleman that inspected the windows and door informed us since our house was built before 2005, the builder only had air vents every 10 feet. This was not to code and if we wanted proper air flow we needed vents every 3 feet. We could get this with their soffits. Facsia, and gutter system. Since I have had cancer twice and so has my son, we didn't need mold issues. We agreed to them installing vents with soffits over top and new fascia plates, and new gutters. These project $6300. To this point. Mostly good with their work. New project started 10/24/22 to 10/25/22. Virtually no job site cleanup being done and screws, nails, and pieces of construction material left all over my yard, sidewalk, and driveway. Several attempts asking them to close the gate when done since we have fenced in yard for our dogs and my husbandin wheelchair. What do they do, gates left wide open each day of projects. Too bad there is a huge language barrier talking to the workers. They probably had no idea what asking them. On day one, they completed the demo. The started process of installing the vents and soffits. As you know, soffits are supposed to side into the the F-Channel, J-Channel, and H-bar with no gaps. Even in size all the way around to make look universal and no gaps. I go outside after they left. I have huge gaps, broken soffits all over. I show this to friend that does home inspection. His comments to me is as following:"Nope, they are different lengths and why are the seams showing? What did they do break them while cutting or used scraps? That is one crappy job for sure." Make call to Power that night, they again ask for proof. Email it right away. I heard nothing back, so talked to installer the next day. Pointed out my concerns. He tells me not to worry. He salutation, we will bend over facsia and stick gutters on. It will be all good. No. NOT all good. Here have broken soffits that hidden with bent over facsia and gaps everywhere. Again on the phone to office, demanding that get project manager out to see this. Told that all projects don't get project managers. Again to send pictures of the issues. Each time I am reminding them that not only this project have issues, so does my door from 2 months ago. Again, sending out single person to fix just issue with soffits and facsia with all the gaps and breaks. His fix.....lots and lots of white caulking. Everywhere! Still have broken and damaged soffits hidden under bent over facsia with lots and lots caulking to fill the gaps. As of 11/1, told that the soffits, facsia and gutters are properly installed. Oh, they have ETA now on fixing my door. January 2023. Won't even come to fix the locking issue until they can fix rest. So much with locking my door for safety at night. At this point, I will not recommend this company. I would run, do not look back if they contact you. I have lots and lots pictures to share since I am having to prove their errors.

great, installation went smoothly, everything cleaned up when vinished. LeeS

Everything went great! Employees were very well informed, professional and prompt. The windows came out beautiful. Would use them again for other projects.

Power Home Remodeling completed a huge job for me in 2020, including all new windows, siding and a French Door amounting to over $35,000. The windows and siding look beautiful; however I have had major issues with the French Doors since the install 18 months ago. Power Home Remodeling has been out to look at the French Doors 7 times since then, they have been completely replaced once already and I am still having issues. Most recently, I had Power Home Remodeling come out to the property on July 18th to fix issues with my French Doors. Again, I am left with sunlight streaming through a crack in the door. Antonio, the contractor who arrived to fix it said he would put us in touch with the VP because this job has not been done correctly from the beginning. Antonio said he would be ordering us a new trim board to be installed correctly where the old one left about an inch gap between the kitchen floor and the trim. He also showed us how the door is bowing inward and was not correctly installed from the start. Because of this bowing, we have a crack in the door that is allowing air into and out of the home, therefore losing it's energy efficiency. He also looked at the doorplate and mentioned the incorrect install and how the sill plate should extend to the end of the concreate step to prevent the tripping hazard (again Colorado Code) that currently exists. At this point so many mistakes have been made, and we have had so many contractors out here, I do not know who to contact. I am including pictures of the inch gap between the trim and the floor. The sill plate should go out to the end of the cement step; however it has just been patched with clear caulk which looks completely unprofessional and disgusting. If anyone is wondering, check out the pictures...this is what a $7,000+ door looks like if installed by Power Home Remodeling. Their company name is completely misleading, they do not know how to remodel, or the door would not continue to look like this after 18 months. Additionally, there are three different heights of the stair since install because it is not flush with the floor, as it should be. I have included pictures of the three heigh tipping hazard stair that has currently not been addressed after a BBB complaint has been filed. I am currently looking into small claims to have the door completely ripped out and replaced with another, more reliable company. This company thrives on its door to door advertising, where salespeople sell a product without thoroughly understanding the home. The home was built in the 1970s and the company did not account for the threshold of an older home. When they did the pre-install inspection, the person doing that inspection did not account for the cement step outside and the company continues to try to patch an old job that they should have never accepted in the first place because it cannot be done in this old home. At this point, it has been over 18 and I still have sunlight streaming through my door.

Overall great experience from beginning to end, from first presentation of product to final installation.

couldn't have gone better. love their lifetime warranty transferable once! Reputable company.

Everything went smoothly. Everyone we encountered was very professional and respectful. The products are good quality windows and installation was done quickly, but with great care. I highly recommend this company and will gladly use them again for future projects.

I would recommend Power to anyone. From the get go everyone is very nice and professional. They will also answer any all questions that you have and will do their best to get you anything and everything you need.

The work was quick and is performing as expected. BUT, they aren’t honoring the “amazing warranty” that they claim to have. I have multiple issues and have little communications from them about the matter. I would NOT hire them again as the warranty issue is starting to turn into real damage.

It went mostly well. They were quick and efficient. They did not put in one of the screens and I couldn’t get it so had to have someone come back. The windows themselves are great. I’m a repeat customer after having gotten half done at an earlier time. The installers moved patio furniture and didn’t put it back which was an irritation but overall the install was good and I’m happy with the windows.

They seem to be doing great. Power is installing six windows. I like them. The installers are very efficient and thorough. They sent a qa manager to double check everything

Power did a great job and the team was courtious and on time and finished the job quickly. I had very old windows that were difficult to operate. Now I am relieved and happy that I can keep a breeze through my home during the heat of summer and stay warm in the fall and winter.

Power was great to work with! Communicated well and quality was excellent.