We called asked if they sold the tension rod. They said they did. Very move over phone and in person. We would definitely use their services again!
Description of Work: Parts for garage door
Rating Category
Rating out of 5
Yes, I recommend this pro
$65
Richard E.
03/2013
5.0
garage doors
 + -1 more
My garage door began working erratically and I noticed slack in the chain. I called Don's around noon after reviewing service providers on Angie's List and on the BBB website and described the problem, and explained there was no rush as we could operate our door manually. The dispatcher checked to see if any of their service techs were in the area and was able to schedule a repair that afternoon. The service tech called before coming and when he arrived was very professional and helpful in explaining what he would do. After a brief diagnosis he identified the issue as a worn gear bushing and was able to replace only the gear and bushing rather than replacing the entire drive unit. He quickly fixed the drive, replaced the rollers, performed maintenance, and provided a number of good suggestions that I could follow through on to extend the life of the door and opener. Overall I was very pleased with the responsiveness and helpfullness of Don's.
Description of Work: Diagnosed and repaired garage door opener lift mechanism. Replaced original steel rollers with nylon rollers. Performed a complete tune up (lubrication, adjustment, etc.).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$236
Ashley M.
02/2013
5.0
garage doors
 + -1 more
It went great. I looked up garage door Repair near our address. They answered, told me they were available same day' told me the price and the coupon. Someone came in an hour and fixed the garage spring quickly with no problems. Very courteous gentlemen.
Description of Work: We had a broken spring on our two car garage door. They quickly replaced it and got it working again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
LEE C.
02/2013
5.0
garage doors
 + -1 more
I called and scheduled an appointment for the nylon rollers since I already have keyless entry. The individual showed up right on time for the appointment and installed the rollers as well as tightened up and tuned up the door assembly. Well worth the price of the coupon and I'm very happy with the service.
Description of Work: I purchased an Angie's List coupon for new nylon rollers or keyless entry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Shirley B.
02/2013
5.0
garage doors
 + -1 more
The project went very well, the technician (Stirling) was prompt, friendly and professional. He called to let us know when he was on the way and completed the job in about 5 hours. A couple of weeks later we discovered that the door from the garage into the house hit the new support rail when fully opened, I called and he was there the next day to fix the problem.
Description of Work: Replaced double garage door and opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Florence R.
02/2013
5.0
garage doors
 + -1 more
Uneventful, good honest work. Do not remember exact cost but remember it was fair enough.
Description of Work: tune up, replace rollers with nylon and insall keyless entry pad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cary P.
01/2013
5.0
garage doors
 + -1 more
Every time I have called them they are out within a half day. They are really courteous, nice guys. They have fast service and they are extremely affordable. I would use them again in the future but I hope I do not have to use them.
Description of Work: Don's Garage Doors came out yesterday to work on my garage door opener. They replaced parts and tuned up the garage door opener after it stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
haden B.
01/2013
5.0
garage doors
 + -1 more
Was a good experience, they were punctual and quick. I will go back to them and call them exclusively in the future.
Description of Work: Replaced Garage Door Motor. I had purchased a $75 for up to $150 worth of Garage Door Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
marc W.
01/2013
5.0
garage doors
 + -1 more
The overall experience was very good, easy to contact, showed up on time, did the work asked for, not complaints.
Description of Work: Changed out wheels on garage door and performed a tune up of the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Laura B.
01/2013
5.0
garage doors
 + -1 more
I should have written this review much earlier because now I cannot remember the technician's name who serviced our garage door. I cannot say enough good things about him. For me he just seemed to go above and beyond the call of duty to get our garage door fixed. The door had completely stopped working so he replaced bunches of pieces and parts (trying to keep it the price down as much as possible) and got it to working. The next day I noticed it wasn't going down all the way (maybe 1/2 from the ground). Call Don's Garage Doors and made an appt for (I think his name might have been Garrett - please forgive me for not remembering) came right now and adjusted the door. I wish all technicians were as nice and good as this tech... just awesome! I would definitely recommend Don's Garage Doors and I'd call them again in a NY minute!
Description of Work: Our garage door had been working a little sporadically and then it just quit going up and down completely. Went online to Angie's list and found Don's Garage Doors and went through all the ratings/reviews. Saw nothing but good words and figured I couldn't go wrong. I did purchase a new roller and springs coupon for $99.00 online as I was requesting an appointment. They called fairly quickly and I had my appointment within that week. They replaced the rollers and springs as part of my coupon. He ended up having to replace the circuit board and my door worked again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Catherine C.
01/2013
5.0
garage doors
 + -1 more
I called this morning around 8:30 and was greeted wilth a very cheerful and pleasant voice. One sping had broken on the garage door this morning and I could not get my car out. There installers had full schedules today but he had someone here before noon. John was the installer and guided me as I had to move my car forward in the garage so he could work. He was extremely pleasant to work with. I highly recommand the company for their efficiency and politeness.
Description of Work: Had two springs replaced.
Rating Category
Rating out of 5
Yes, I recommend this pro
$230
William M.
01/2013
5.0
garage doors
 + -1 more
I was extremely satisfied with the service provided, especially the fact that Don's responded so quickly.
Description of Work: The spring on our garage door broke on the evening of December 26, 2012. At the time, we had house guests and fortunately one of our cars was outside when the spring broke, so fortunately we weren't stranded. The next morning, I checked Angie's List and saw that Don's Garage Doors had excellent ratings, plus had a coupon. Called Don's about 8:30 AM. Was told they could have some one here around 11 AM. Tech arrived on time. Saw that, although we have a double garage door, there was only one spring. (It had been installed in 2004 as a replacement for the original garage door spring; our house was built in 1994.) He suggested we put in two springs. I agreed.. The Angie's coupon was good for one free spring, so I only paid for the second spring. It took about an hour to install the new springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
David B.
01/2013
5.0
garage doors
 + -1 more
overall I'm very satisfied the service.
Description of Work: garage door panel was damaged, door would not close properly. called about 12.30, Sterling arrived about 2pm suggested braces rather then replacing broken panels. work was accomplished in about an hour, also tuned up both doors. I'm very satisfied with the work and professionalism. When the time comes to replace or repair the doors I will call Dons garage door service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Michael S.
01/2013
5.0
garage doors
 + -1 more
I callled Don's Garage door and he came out that same day. He arrived on time and was very professional. He replace both of the springs on our double car garage door, checked all of the rollers, and adjusted the garage door open, all at no extra cost.
Description of Work: One of the coiled springs on our double car garage door broke.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Robert T.
12/2012
5.0
garage doors
 + -1 more
We had Don's out to service a garage door on a HUD house my daughter bought. The garage door was inoperable when the house was purchased. This wasn't a commercial deal; house was purchased to live in. Don's replaced the springs and did a full tune-up on the door and opener. Price is a little high because we also bought two remotes for the door (which they programmed for us). The guy they sent out was very honest, capable and helpful. He even suggested that I could get the remotes cheaper elsewhere. High rating here; wouldn't hesitate to call them again.
Description of Work: Service garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$323
jane W.
12/2012
5.0
garage doors
 + -1 more
Very good service! Knowledgeable and professional personnel.
Description of Work: Got nylon rollers on garage door as well as a door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Scott P.
12/2012
5.0
garage doors
 + -1 more
Seems like we've been having Garage Door problems every other winter. This time, the door was "jacked" in the open position. Rollers came off of the tracks as well as one of the cables. Called a few places and decided to go with Don's Garage Doors based on reputation on Angie's list. Their technician found problem that have been overlooked by (3) other Garage Door repair companies. The door is working better balanced and working quieter than ever! Pricing was fair. I'll only use Don's Garage Doors in the future.
Description of Work: Door was jacked. 2 rollers off track on one side and 1 on the other. Cable off on one side. Door was given a complete service, balanced and lubed. Gerrit is a great technician that was able to fix the problems, and service the door so it's running better and quieter than ever!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Nancy D.
12/2012
5.0
garage doors
 + -1 more
Found garage door un-openable. Searched Angie's List and found several possible companies...got several estimates and contacted Don's. They came the same afternoon and fixed te problem I was very pleased and recommend them HIGHLY!!
Description of Work: Garage door springs broke. Called Don's and they came within ~6 hrs, fixed the problem quickly and efficiently. I recommend them HIGHLY!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michael D B.
12/2012
5.0
garage doors
 + -1 more
The office was responsive in getting the appointment scheduled. The two-person crew showed up on time, calling ahead to let us know when they'd arrive. They performed the service requested. However, when I asked about other potential issues they were honest but not pushy about what they could do. i ended up spending some extra money but certainly got my money's worth. They were quick, efficient and affordable. I thought they did a great job.
Description of Work: A double garage door wheel came unpinned and the door would have jammed had we not noticed it. I needed that roller replaced and the door checked.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Peter T.
12/2012
3.0
garage doors
 + -1 more
The gentleman showed up on time and spent all of twenty minutes working on the garage door, during which he replaced ten of the rollers with new nylon rollers, as described in the Deal. I'm pretty sure that is ALL he did - I did not see any evidence that he tightened up any hardware. I did not notice any significant improvement in the operation or noise level of the door. The rollers which were replaced were the easy ones to get to. This garage door is the original one on the house and is going on 35 years old. The hard-to-get-to rollers are just as worn out as the easy ones. The gentleman pointed out that the other rollers would be harder to replace but did not offer to do so. I am aware that there would have been an additional charge to do a more thorough job but he did not offer to do it - it seemed that he just wanted to get in and out as quickly as possible. I plan to replace the garage door in the not-too-distant future and purchasing this Big Deal was a way to try out a door contractor. Based on this experience, this will not be the first contractor I call to see about replacing the door.
Description of Work: I took advantage of an Angie's List Big Deal to have my garage door inspected and "tuned up" for $89.00.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$89
Andy E.
12/2012
5.0
garage doors
 + -1 more
Proficient call handling, setting appointment and quoting work items Installer showed up on time, performed the work proficiently Quote for work done matched amount charged. Excellent experience.
Description of Work: Installation of two new garage door springs and removal of old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
David G.
12/2012
5.0
garage doors
 + -1 more
The service turned out great. I was really happy with them.
Description of Work: They did a garage door tune-up for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Ben A.
12/2012
5.0
garage doors
 + -1 more
I needed a tune up and some work done to help me fix the codes on our LiftMaster garage door opener. When I called I was surprised to get a same day service call that afternoon. Chris arrived within 15 minutes of the 3pm to 5pm window starting. He fixed and adjusted the door, helped us set our codes and car systems, and did a tune up for the service call fee. Chris was polite, professional, and finished the work within an hour. We will be using Don's Garage door again.
Description of Work: Needed codes changed and program on 2 car homelite systems, password reset since the instructions were gone, a tune up, and fixing a problem that caused the garage door not to close.
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Service Categories
Garage Doors
FAQ
Don's Garage Doors is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Don's Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Don's Garage Doors does not offer free project estimates.