Sales & service person, Gerrit, did an excellent job start to finish.
Description of Work: installed new garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
DREW K.
05/2013
5.0
garage doors
+ -1 more
They are one of the best companies I have ever worked with. I would definitely recommend them to others.
Description of Work: They replaced the original garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Ruby M.
05/2013
5.0
garage doors
+ -1 more
The person who came out was knowledgeable and took his time to be thorough. He answered all my questions and I felt he went above and beyond.
Description of Work: Garage door wouldn't go up - came off one of the rails.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Margaret G.
05/2013
5.0
garage doors
+ -1 more
This was an Angie's List Big deal, where I paid 89 and they came out and gave my garage door a tune-up and replaced all the rollers. This was a great experience, and exactly what an Angie's List Deal should be, I bought the certificate, called Don's Garage Doors, scheduled the appointment, and they came out, performed a detailed inspection and talked to us about what to watch out for with our particular door, then performed the service and installed the rollers. Hopefully, I won't ever have an issue with garage door now that it's been maintained, but if I do, I will definitely call these guys.
Description of Work: Garage Door tune-up and installed new nylon rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
John K.
05/2013
4.0
garage doors
+ -1 more
Went well, quick and painless and the door works great
Description of Work: Replaced our garage door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Robert J.
05/2013
5.0
garage doors
+ -1 more
Don's Garage Doors showed up on time, they did a good job, they cleaned up any mess and they gave me good advise on what to do and the size of the motor. I liked them.
Description of Work: We used Don's Garage Doors to replace the garage door motor and the bearing wheels on the side.
Rating Category
Rating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Judith G.
05/2013
5.0
garage doors
+ -1 more
The gentleman was on time. He explained all services before beginning and "taught' me how to use the keypad! i was a bit nervous about this. He also explained that I did NOT need anything but minor adjusting and lubricating of the door!
Description of Work: My garage door was checked and serviced and I had a keypad installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
John D.
05/2013
5.0
garage doors
+ -1 more
Excellent from start to finish as I could not open the garage door, even manually after releasing the door from the opener mechanism.
Description of Work: I could see the garage door spring had broken on one side of the garage door (while we have a single door for our 2-car garage, there were 2 separate springs assisting the motor to raise the door), so I called mid-day on a Friday, and fortunately, the service person was able to fit me in at the end of that day. He recommended replacing the spring on both sides which we did.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Risa K.
05/2013
5.0
garage doors
+ -1 more
It went fantastic. The young man was friendly and professional. He explained everything he did and even changed all the lightbulbs in my garage and cleaned the garage opener.
Description of Work: Garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
nancy R.
05/2013
4.0
garage doors
+ -1 more
It was all just fine,no problems, we like door very much all was good
Description of Work: new garage door I can't remembe the exact price , it was close to 12 hundred .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200
SUSAN B.
05/2013
5.0
garage doors
+ -1 more
Not a complex procedures, so, quick with no problems.
Description of Work: Nylon rollers work like a charm!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$89
Doug M.
04/2013
5.0
garage doors
+ -1 more
I have installed several openers myself but wanted it done fast and while I was working on other projects.Technician was fast, efficient and knew what he was doing. I would defnitely call them again.
Description of Work: Garage door opener installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
TERRI D.
04/2013
5.0
garage doors
+ -1 more
To avoid being locked out of my house again, I purchased the Angie's list deal to have the external access installed and the garage door serviced. After servicing/lubricating the garage door, the technician removed the old key access point that didn't work and replaced it. He explained how to add temporary access codes for contractors and how to change the code for security. excellent job...excellent instruction.
Description of Work: Serviced the garage door and mechanism and installed a remote access point
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Barbara O.
04/2013
5.0
garage doors
+ -1 more
The door was stuck in the closed position. I was going nowhere.I phoned for the repair and grabbed a book. Before I knew it the repairman arrived and the job as completed. Great !
Description of Work: Spring replacment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Daniel W.
04/2013
4.0
garage doors
+ -1 more
Service was very punctual and helpful, easy to schedule and flexible on timing. When working on the tune-up he provided helpful suggestions including safety cables installed on the springs and some worn equipment replacement. While finishing the work, one of the springs snapped on one door - he replaced at half cost for labor, but no discount on the parts. While I don't think anything dishonest was going on, I was surprised that he charged full price for something that broke while he was working on it. Pricing for the general service he was called out to perform was very reasonable, in-line with others I called, but after a few weeks, this aspect bothers me, so that is reason for pricing grade above.
Description of Work: Tune-up on two garage doors at our new home including fixing one that was catching on the mounting when shut.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Brad I.
04/2013
5.0
garage doors
+ -1 more
Went very well. Extremely impressed with promptness of service, and ability to pinpoint the issue.
Description of Work: All went well. Had garage door openers scanned first thing Saturday AM which was a follow up to the service beginning on 04.05.13.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
David B.
04/2013
5.0
garage doors
+ -1 more
Don's did a great job, was on-time, tidy and quick. The tech immediately knew what the problem was.
Description of Work: Called Don's because of a recurring problem in which the door would not close reliably, taking sever attempts to close each morning. The tech arrived and seemed to know just what the problem was--a safety braking system in the spring mechanism that was engaging when it shouldn't. The tech indicated that thes mechanism were standard in thhis door model from a decade ago but they amount to redundant technology as the lift system serves to arresting a falling door. He gave me the option to remove those parts altogether. I agreed and the door has worked fine ever since. Don's checked out and tuned the door's moving parts. I asked the tech to also install a remote keypad outside the garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Pam B.
04/2013
5.0
garage doors
+ -1 more
Talked to Don on the first call and got an appointment for first thing the next morning. Don is very personable. He was able to troubleshoot over the phone by having me take specific digital photos and sending them by text message. Perfect, we both knew the truck would have the parts needed to do the job on the first trip. Garrit arrived at the appointed time w/a pre-call notice. He was also very personable. Fixed the problem and performed maintenance. Advised about future of this old door. Estimate was right on. I would not hesitate to use again or refer.
Description of Work: Broken spring on garage door replaced. Also performed maintenance- lube, check nuts and bolts for tightness, and replaced a bearing. Discussed potential future problems due to the age of the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Mellodee P.
03/2013
5.0
garage doors
+ -1 more
Don's Garage Doors was easy to schedule and the technician was punctual. The technician called about 10 minutes ahead of his scheduled time to let me know he was coming. Once he arrived, he was professional and proceeded to tell me the things that might go wrong with a garage door lifter. He walked me through the mechanisms, what needed routine maintenance and could be done by the homeowner, and the mechanisms that needed professional adjustment for the homeowner safety. The technician took the time to explain what he was doing and how I could do something myself. Having this kind of instruction was very helpful. Next time I'll know when to call a technician and when I can service something myself.
Description of Work: Adjustment and lubrication of all mechnisms on garage door opener and sensors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Jason B.
03/2013
5.0
garage doors
+ -1 more
Excellent prompt response. Completed within 1 hr
Description of Work: Same day response. Cost brought up by Technician before work began. springs and rollers replaced on garage door. track lubed all completed within 1 hr. Excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$303
NANCY C G.
03/2013
5.0
garage doors
+ -1 more
Called early a.m.; technician was there before noon. Efficient andknowlegeable. Have used this company before - would not call anyone else.
Description of Work: Component of garage door opener broken; parts replaced, door adjusted, now working better than ever.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Thomas F.
03/2013
5.0
garage doors
+ -1 more
We had one of our tension springs break and called Don?s to have them replaced. They did a great job and we also changed out the rollers when they were here. The garage door was back in operation and was more quite than before with the new rollers. Great job ? we will call Don?s again this spring to have them tune up our other garage door.
Description of Work: Replaced springs, replace rollers, garage door tuneup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joann E.
03/2013
5.0
garage doors
+ -1 more
The Service Technician after determining that the opener was working in good order and that the problem was the 50 year old garage door. We decided to replace it and they were able to do it the very next day, which amazed me, Thought it would be at least 3 weeks for it to be built and shipped. Not the case. I was very happy with the ease and professionalism. We will be using them to replace Garage Doors in Evergreen later this year.
Description of Work: Service Technician was very knowledgeable. Found out it wasn’t the Garage door opener failing. It was the very old door that was broke. The new door recommended is great, it’s insulated, quiet and best part it’s much safer than the original door of 40 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Teresa S.
03/2013
5.0
garage doors
+ -1 more
He arrived on time, answered all my husbands questions and replaced worn parts as well as offering an opener replacement for the contracted 'tune up' fee. Great experience!
Description of Work: They came to do a garage door tune up and ended up replacing a hinge and providing a new opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Kirk D.
03/2013
5.0
garage doors
+ -1 more
Work was completed as requested and quickly. They did a great job!
Description of Work: Replaced garage door spring and tuned up another door.
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Service Categories
Garage Doors
FAQ
Don's Garage Doors is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Don's Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Don's Garage Doors does not offer free project estimates.