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Bill Smith Plumbing & Heating Inc

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

Bill Smith Plumbing & Heating has provided plumbing, heating and air conditioning, water heater, and drain cleaning services since 1956 in Denver. We are independently owned and operated. We are a top-value plumber and offer fair pricing for the plumbing, HVAC and drain cleaning services. Our mission is to create long term relationships with our customers. No gimmicks.

Business highlights

69 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, air conditioning, heating sales, repair, installations, hot water heater & plugged drains.

Services we don't offer

NA.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7551 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 551 reviews

Todd R.
09/2014
1.0
plumbing
  + -1 more
Arrived at our office to address a plumbing issue with our bathroom tub leaking. The gentleman determined very quickly that it was not a plumbing issue but the caulking around the tub. Nearly a week later, we have water leaking through the ceiling into the first floor from the tub drain.
Description of Work: Water Leak from Bathroom tub.

Rating CategoryRating out of 5
quality
1.0
responsiveness
3.0
punctuality
3.0

$110

Vicki E.
08/2014
5.0
plumbing
  + -1 more
They were very polite and good. I was pleased with their professionalism. I was very impressed with the two gentlemen that came out. I would definitely recommend them. I was treated very well.
Description of Work: They fixed a shut off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kimberly H.
08/2014
5.0
plumbing
  + -1 more
I spoke to Bill (I think) and he was booked for the day that I called, but put me down for an appointment first thing the next morning. He told me that a plumber would be at my house between 8am and 10am. I got a call at 7:30 am that the plumber was on his way to my house. The plumber assessed the situation and determined that it was not a leaking pipe (as I thought it was) and that it was a relatively simple fix that I we could do ourselves. I was very relieved and refreshed that he did not use scare tactics as a means to pressure us into paying for unnecessary repairs. My fiance and I just bought this house, and it is old and needs a lot of work. We've had many different contractors come to our house for various jobs and quotes, and some of them have definitely tried to make mountains out of molehills in order to scare us into extraneous services. We haven't had to call a plumber until this problem arose, and I will definitely call Bill Smith Plumbing for any future plumbing needs!
Description of Work: He looked at a leak coming from the ceiling in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert J.
08/2014
5.0
plumbing
  + -1 more
The appointment was scheduled for the next day with a 2 hour window.At the beginning of the 2 hour window they phoned to notify me that they were on their way to my residence.They arrived within 40 minutes of their call.The service technicians surveyed the job and then began work.Two hours later they were done with everything.I finally found a plumber I can trust to do nice work, arrive on time, and not try to rip you off. The two service men were professional, polite, honest, and did a great job. When it came time to pay, I was shocked and happy with the pricing, maybe because I am used to other plumbing outfits who were pretty much salesmen and thieves operating under the guise of plumbers. I will be using and quot;Bill Smith Plumbingand quot; in the future for all of my plumbing related needs. Thank you Bill and Paul, I was very happy with all you did.
Description of Work: Fixed a water leak in the copper pipe coming from the hot water heater.Replaced a ruptured outside faucet.Moved a gas line for my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

Tom F.
08/2014
5.0
plumbing
  + -1 more
The job went great. The toilet is fixed. No problems at all. Guy was on time and professional.
Description of Work: Resealed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Cathleen S.
08/2014
5.0
plumbing, water heater repair
  + 0 more
Courteous, professional, fast, affordable, and most important, extremely competent - service provider: Scott.
Description of Work: Serviced water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,600

Adonica W.
08/2014
1.0
plumbing
  + -1 more
Virtually paralyzed , I am reluctant to make more calls to more unpleasant, untrustworthy people. I'll put up with no functional bathroom sink until I can find someone I feel comfortable with.
Description of Work: The contact person was argumentative , condescending. I was given the now familiar phrase: we've been doing plumbing since 19--. Before I could arrange an actual visit I had to listen to derogatory comments about the replacement parts purchased and the prudence of selecting my own fixtures. The problem is that the representative has no knowledge of the brands currently installed or of the replacement vessel sink and waterfall faucet. Amazon.com's customers have reviewed the items favorably and there is a service protection plan but there was no interest in these details. In fit the rep seemed to resent this contribution to the conversation. I didn't call a repairman to get a dressing down about what and from whom to purchase what materials. My proposal was for installation of intact, quality materials. period. Why it is commonplace for contractors to treat their customers with disrespect I don't know. How it is they can expect the home owner to pay for the original assessment visit and a fixed charge per hour regardless of the job I will never understand. A surgeon charges per visit, per procedure, not for the time spent on coffee break or telephone calls or socializing. There are no "standards of practice" guiding the practices of plumbers, no guarantee of their competence. Perhaps most illogical of all is the practice of having the home owner assume responsibility for any damages the repairman causes while performing his work. A stranger, with or without proper training and certification and/or licensing, is in your home doing as they will and you are entirely at their mercy. You will pay them whether they perform the job requested or not, regardless of the workman's proficiency and assume the cost of any damage they do. Is there no equivalence of malpractice insurance, are there no ethical guidelines? I don't understand most of the reviews either. People who are clearly unhappy with the job done are giving the contractors good ratings . Is it because they are grateful to have survived the experience ? For being safely rid of the intruder ?Home Advisors and Angie's list have not saved me from disastrous interactions with contractors in the past and I can't trust that a new one will be any different from the others, given the brusque reception of the plumbers contacted thus far. I honestly don't know what to do. I am now afraid to engage anyone. I would sincerely appreciate advice from someone who has used a reputable , licensed, insured company and survived the experience in good shape, emotionally and financially. (When Angie's List first began that was actually the general aim of the group.)

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$200

Dean P.
07/2014
5.0
plumbing
  + -1 more
They were right on time, and knew exactly what needed to be done. The work was handled promptly and problem fixed first time.
Description of Work: Stopped a leak underneath a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Victor Y.
07/2014
1.0
plumbing
  + -1 more
The crew of two showed up at the appropriate time and asked if the job estimators had showed up. The estimators, as was explained to me, were supposed to have visited earlier and given me an estimate and would have the required supply information relayed to the plumbers. I told them that no one had come earlier. They examined the work to be done and said they would do the best they could do with what they had. There was no estimate offered and so I told them to go ahead thinking that since they were on Angies List it would have an appropriate cost. In the end after about 2 and a half hours I paid the bill of about $500. When I presented a cost voucher for which my husband had paid $25, they would not accept it. I was told that the 4-plex that we own was not considered residential and that I should just save it for use on my own home. I protested and then asked if there was a senior citizen discount and again was told no. I protested again and then was told that the plumbing job was really worth a $1000 not just $500, I guess implying that I had no right to complain. Our Jefferson County property taxes are appraised as residential. I have no use for the voucher at my home and it expires in six months. I still protested that I would be giving their company a lot of business with 8 apartments and many companies even send us coupons which we have used on our apartments. But no luck! When I got home and told my husband about this, he said that when he had called the company about the job, he was clear that it was an apartment and was told that he could use an Angies List voucher. So in the end if it is worth it to them to take us for $25, give no estimate and not come with proper supplies, it is worth it to us not to use their company again.
Description of Work: Replaced a kitchen drain line in the crawl space

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$500

Alan F.
07/2014
5.0
plumbing
  + -1 more
They were quick, efficient, and did exactly the job as promised. They showed up when they said they would, cleaned up completely when the job was over. I have used them in the past and will certainly call them again if I need plumbing work.
Description of Work: Replace old shower valves with new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa G.
06/2014
5.0
plumbing
  + -1 more
I was very pleased with our experience. Dan was very pleasant, clearly explained what needed to be done, and did an excellent job. The main water supply for our lawn sprinkler system had a slow leak and the adjacent backflow preventer was in need of maintenance. The only downside is that they were booked and I had to wait 10 days for an appointment, but I'm glad I waited. It's been a long time since I've been happy with a plumber. I will use them again in the future.
Description of Work: Repaired leaking sprinkler system supply line and backflow preventer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jennifer W.
06/2014
5.0
plumbing
  + -1 more
Bill Smith plumbing is extremely professional - they arrived on time with their estimator, gave us complete details about the job, a professional estimate arrived via email in a very timely manner. The rate for the work was very fair. The installers showed up on time, were professional and friendly, and they did a nice neat job, exactly like we asked. We are now looking at additional work from them - they are going to move water lines in our basement in preparation for ductwork on our A/C and furnace. Again, the estimator showed up exactly on time, was very friendly and professional, and easy to work with. We are scheduled to have that work done in the next week, and have every confidence that they will do a great job. Highly recommend!
Description of Work: They installed a gas line for our dryer and also prepared the gas line for adding a gas range top in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Arlene S.
05/2014
5.0
plumbing
  + -1 more
It was fine. They were very nice. The price was fair.
Description of Work: I purchased a big deal for for $200 Worth of Plumbing Services. They fixed the toilets and helped installed a vanity.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula S L.
05/2014
4.0
plumbing
  + -1 more
Good. Helped narrow down issue even though turned out not to be plumbing related
Description of Work: Check for leaks

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Bruce M.
04/2014
5.0
water heater repair
  + -1 more
I purchased the big deal. My experience with them was fine. They were easy to deal with, on time and they did a fine job. I had to pay lots.
Description of Work: I used Bill Smith Plumbing & Heating to install a pressure regulator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

KATHLEEN & ARMANDO C.
04/2014
5.0
plumbing
  + -1 more
Tech showed up when scheduled got right to work to install new garbage disposal. I also asked him to unclog two bath tubs that were draining very slow. This was something I didn't talk about when I scheduled the appointment but he was very happy to do it while he was there. I was able to use a coupon I got from Angie's list and so everything only cost $146 after coupon. I should also mention that I previously had picked up a garbage disposal so this price did not include the garbage disposal. I purchased the disposal at home depot for $100.
Description of Work: Installed new garbage disposal. Unclogged two bath tubs that were clogged and draining slowly. Tightened faucet in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

pam C.
04/2014
3.0
heating & air conditioning/hvac
  + -1 more
It wasn't so great. It cost me a little more. I can't remember the specifics but they tried to fix something in the gas fireplace. They did fix it but then it stopped working immediately. Someone else came and we had to pay all over again. They said they needed to get a part but they never called us back. However, they were very nice, they came on a timely basis but when i complained that i didn't think that i have to pay for the second visit, they were hesitant. That cost a lot of money but they were never fully resolved. Their price is reasonably fair.
Description of Work: I used Bill Smith Plumbing & Heating Inc for a big deal purchase to fix something in the fireplace.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Jeff W.
04/2014
5.0
plumbing
  + -1 more
It went very well. I was able to talk to someone who called the plumber on-duty. D.J. called me right back and was at my home at the time he said he would be here. He quickly found the leak in the ceiling and within an hour had the leak fixed and was ready to leave. I had called some other plumber's listed on Angie's List first, but I was not able to speak to anyone. With Bill Smith Plumbing, I talked to a real person right away who took my information and immediately contacted the plumber on duty. I like that. The price was very reasonable for an emergency call. I would definitely use Bill Smith Plumbing again, and I would ask for D.J.
Description of Work: Emergency fix of a leaking water pipe on a Sunday morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Michael N.
04/2014
5.0
gas leak repair
  + -1 more
I have some really good experiences with them. They seem very professional, prompt, and courteous.
Description of Work: I use Bill Smith Plumbing & Heating Inc. The last time that they came out, they did a gas line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Douglas M.
04/2014
5.0
plumbing
  + -1 more
My previous experience with Bill Smith Plumbing & Heating has been very good. They were very professional and did a very good job. They will get a good job from these people.
Description of Work: I've used the services of Bill Smith Plumbing & Heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara C.
03/2014
5.0
The service was excellent. They were very nice, knowledgeable, and provided me with some suggestions. While they were here, they ended up looking at some other toilets and did some additional work which I appreciated. They also gave me some great advice. I would recommend them.
Description of Work: I purchased a Big Deal with them for a $25 voucher for $50 worth of plumbing, heating, cooling, water heater & drain cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

SHERRI V.
03/2014
5.0
drain cleaning, plumbing
  + 0 more
It was an average price and that was good. I recommended them to other people.
Description of Work: I used the services of Bill Smith Plumbing & Heating. They have to clean and re route the plumbing for the washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Janeen O.
03/2014
5.0
gas leak repair
  + -1 more
They did a good job! They were prompt and you could tell they were anxious to get to what I needed to have done. They were willing to please. They came on time for the appointment. There was one person here doing the work and the repair took several hours to complete.
Description of Work: I purchased the big deal for $25 Voucher for $50 Worth of Plumbing, Heating, Cooling, Water Heater & Drain Cleaning Services. They replaced a gas line coming into the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chris K.
03/2014
5.0
drain cleaning
  + -1 more
They were very quick and did a great job. They charged me $180 which was really cheap.
Description of Work: I have used Bill Smith Plumbing & Heating Inc. They made sure the main drain and all the toilets were functioning properly after we had the place rented for 18 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Paul H.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. They came very promptly and took care of the problem. If we have any questions, they are there to answer them. The guy was very neat and tidy. He took off his shoes at the door. He came in and cleaned up his mess when he left. The price was okay. My husband was pleased with everything.
Description of Work: I used Bill Smith Plumbing & Heating to fix our furnace issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4101 S Broadway, Englewood, CO 80113


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Lawn Irrigation,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Electrical,
Radon Detection & Reduction

FAQ

Bill Smith Plumbing & Heating Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Bill Smith Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Bill Smith Plumbing & Heating Inc does not offer free project estimates.
No, Bill Smith Plumbing & Heating Inc does not offer eco-friendly accreditations.
Yes, Bill Smith Plumbing & Heating Inc offers a 10% senior discount.
Yes, Bill Smith Plumbing & Heating Inc offers emergency services.
No, Bill Smith Plumbing & Heating Inc does not offer warranties.
Bill Smith Plumbing & Heating Inc offers the following services: Plumbing, air conditioning, heating sales, repair, installations, hot water heater & plugged drains.
NA.

Contact information

4101 S Broadway, Englewood, CO 80113


Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM