Cal Steel & Sheet Metal

They got me a reasonable bid soon after they were out and were easy to talk to. They were good at trouble shooting.

Our heater broke down at the worst possible time - extreme lows. I called a repair company that was located up the street and was told that the soonest they could get out was on Monday 12/10/13. They didn't seem to care that we would be without heat over the weekend which was unacceptable and said as much. Needless to say, I will never contact that company ever again. After checking the yellow pages, I selected Cal Steel without much consideration except to get our heater working. As it turned out, it was a good selection. I spoke to Jason, who said he would be happy to stop by after his first stop. Jason was very professional and was prompt which I appreciated a lot. He checked the unit, thermostat and the volume and velocity of the heater output and even considered checking the crawl space. Eventually he was able to get the heater working and said that if we had any problems all we had to do was call him. We had heat over the weekend, which was greatly appreciated by all. Then this morning we woke to find that the heater failed again and it was very chilly. I waited til 730 am to call and was surprised to get Jason that early. I told him what was going on and he said he would be over by 9am. And true to his word, he arrived right on time. After checking the heater again, he thought that the problem was related to a failing circuit board. By 915 our home was toasty warm!. Jason has to order the circuit board and told us that he would get it by the afternoon. He said that if we had problems, give him a call and he would come back out and replace a pressure unit if needed. He didn't think that was the problem, but he was going to look into the problem further to get us a solution. So far our heat is working and he didn't charge us for the follow up call and I will call them for any future needs. Mahalo and Mele Kaliki Maka Jason, your our hero!

Jason called before arrival and was right on time. He went to work and had my furnace operating in good order. He explained the problem and showed me how to try to clear it if this should happen again before I have to call for service. The cost was extremely reasonable. I am very happy with the service and will definitely recommend this company to friends and neighbors.