About us
Business highlights
26 years of trusted experience
Services we offer
Accepted payment methods
Reviews
3.411 Reviews
Showing 1-11 of 11 reviews
Sherry L.
12/2020
chimney caps, fireplaces
+ 0 moreThe job was stalled due to staffing changes at their company and lack of communication. Started in September and didn't finish until November. When I went to pay the final invoice by credit card they charge 3.5%, that's $35 per $1000! Totally ridiculous especially for such a costly job. They want a paper check? Really?
Description of Work: New gas heating stove installed
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Yes, I recommend this pro
$6,500
Response from Ashes Away LLC
Lisa P.
01/2016
chimney sweep
+ -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
T K.
08/2015
chimney sweep, chimney repair
+ 0 moreunknown
Description of Work: Arrived on time, very friendly chimney sweep. Worked right through the rainstorm. Did an excellent job!
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Yes, I recommend this pro
$150
melanie C.
05/2015
chimney sweep, roofing
+ 0 moreunknown
Description of Work: Service was actually in 2008 but your calendar did not go back this far. |I almost died of CO poisoning because these folks installed a wood stove incorrectly. They went from double wall to single wall pipe at the roof (explained to be what caused the problem by another installer after the CO leaked into the house). At the time it happened I talked to the owner, Sean, who said that wood stoves don't cause CO poisoning (wrong according to the EMT's that came a second time) and threw the phone across the room according to his secretary after I heard all the commotion from the phone call with him and then the phone disconnected. Do not use!
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$7,000
john W.
09/2014
chimney sweep
+ -1 moreunknown
Description of Work: way to ezpensive did not use
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Katie M.
10/2013
gas logs
+ -1 moreSean (the owner) was on time. He was a bit short and rude in his manner of speaking to me. After 5 minutes of inspection he told me there was no gas leak in my fireplace and that I was smelling dust. I told him that the smell of gas was overwhelming when we had used the unit a couple of times and had to convince him to keep looking for it. After another couple of minutes his machinery detected a gas leak. After this his demeanor changed and he was more friendly and nice and went into trying to sell me a new gas fireplace (as our old one was too old to fix). He then charged us 85$ for a 10 minute inspection where he almost walked away telling me there was no gas leak when indeed there was. We talked to him about him overcharging us but he didn't care and stood by his price. He actually said the price reflects the travel time. I live right in town. I would not recommend this company to anyone.
Description of Work: The provider was called to find a gas leak in an old gas fireplace in the house we just purchased.
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$85
Steve W.
10/2013
chimney sweep
+ -1 moreGreat Job.ech was a little late but we are hard to find so it was expected.
Description of Work: Inspect,Clean,and sweep stove and chimney,
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Yes, I recommend this pro
$130
John C.
04/2013
chimney sweep, chimney repair
+ 0 moreHe was a personable person, good sales man, and told me everything he could sell me.
Description of Work: The service man was 25 minutes late, he happened to be the owner of the company. I explained to the owner of the company my concerns he pulled Fireplace insert out partially and wrote down the model number and put it back in place. He told me did not know a thing about this brand so I looked it up on the internet for him. What he could not see he assumed!! He climbed up on the roof and swept the chimney, vacumned the firebox. That was it.
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$180
Gretchen T.
12/2012
chimney sweep
+ -1 moren/a
Description of Work: I left a message requesting service and nobody called me back.
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Response from Ashes Away LLC
Greg B.
11/2012
chimney sweep
+ -1 moreProvided useful info for future use of service.
Description of Work: Swept chimney/ advised on future service required
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Yes, I recommend this pro
$110
Dee D.
10/2011
chimney sweep
+ -1 moreWe've used this company several times and have always been satisfied with their work. They call to remind me each year when the cleaning is due. The technician arrives promptly. He covers the surrounding area with a tarp to keep ashes from falling on the carpet. He also fills out a condition report to let me know the condition of the stove and chimney. He also makes recommendations about repairs that need to be made (in this case, we needed to replace the rope gasket on our door). He completed the work in about an hour.
Description of Work: Clean our free-standing woodburning stove and chimney.
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Yes, I recommend this pro
$159
Contact information
PO Box 4477, Durango, CO 81302
www.ashesawaydgo.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Gas Logs,
Fireplaces,
Chimney Caps,
Roofing,
Dryer Vent Cleaning,
Roof Cleaning,
Natural Gas Lines,
Snow Removal,
Roof Ice/Snow Removal,
Masonry
FAQ
Ashes Away LLC is currently rated 3.4 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
Ashes Away LLC accepts the following forms of payment: Check,MasterCard,Visa
No, Ashes Away LLC does not offer free project estimates.
No, Ashes Away LLC does not offer eco-friendly accreditations.
No, Ashes Away LLC does not offer a senior discount.
No, Ashes Away LLC does not offer emergency services.
No, Ashes Away LLC does not offer warranties.
Ashes Away LLC offers the following services: Chimney sweeps, roof repair, snow removal, stove & fireplace installation and repair.
Contact information
PO Box 4477, Durango, CO 81302
www.ashesawaydgo.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PMSaturday:
Closed