Advanced Appliance Repair

Great repair of our Fisher-Paykel. First trip was finding the problem and estimating the repair cost with parts. No trip charge for the return with the parts and after a difficult job the repair was completed and problem fixed. Great job and would definitely call them again.

Geary arrived promptly, knew exactly what was wrong, and fixed the issue quickly and at a good rate. Was knowledgable and friendly. Great service, would definitely use again.

fine. difficult job

unknown

He was great. They were able to help me the next day after I called. He seemed to know just what was wrong and ordered the part. He returned to install the part 3 days later and everything worked. He also oiled my sqeeky oven door when he noticed it. He seems very interested in his job and takes a lot of pride in it. I found this company great to work with.

unknown

The repair was accomplished in two visits, one to assess what was leaking and one to install the part that was ordered. All in all, it took two and a half weeks to accomplish the repair. It took about a week for the part to come in. Another delay was due to scheduling conflicts after the part came in. The repairman was only available on a day that I couldn't be there, so we had to reschedule for a week later. The repairman arrived earlier than scheduled both times. The repairman seemed knowledgeable and so far, the dishwasher hasn't leaked.

unknown

Geary Parsons (Owner) performed our service call. Geary was very punctual, professional, and thorough. He performed troubleshooting of our ice-maker in our freezer that was malfunctioning and found the problem. He carefully removed and replaced the contents of the freezer while performing the service and told us exactly what the problem was and what would be required to fix it. Geary also performed troubleshooting on our dishwasher that was not cleaning dishes effectively. He removed the major components of the dishwasher, cleaned them by hand, and verified that upon re-installation that they were functioning satisfactorily. I would hire Geary in the future for any other repairs that my appliances would require. Advanced Appliance Repair advertises and quot;Superior In-Home Serviceand quot; and they fulfilled this promise with my service call.

Overall the service and work was excellent.

He is a very nice guy and I only had one issue with his job. He accidentally overcharged us by $95. We actually replaced the part after having it shipped to us. He was supposed to send us a refund which we have yet the receive a month later.

The repair was done and the freezer is still working, it just cost about fifty dollars too much.

Denny, the owner of the company, came to my house when he said he would and replaced the igniter. I was very pleased with the service and the professional manner that it was fixed. When I called Denny, he was very professional, not condescending and showed up to check on the problem immediately. It took only minutes for him to figure out what was wrong. We made an appointment and he showed up as scheduled and the oven was fixed within half an hour. I was and am very pleased and will continue to use Advanced Appliance Repair.