Benjamin Franklin Plumbing

I will use them most likely, good plumbers are hard to find around here!

This is a very good, reliable plumbing company, but expensive. They seem to be able to fix problems that other plumbers in the area can't manage, and often fix problems other local plumbing companies have caused.

overall ok experience. very expensive for work performed.

When I called to schedule the appointment the woman that works in the office was VERY nice and professional. She called later to reconfirm the date and time of the appointment. The plumber showed up, took a look at our basement and gave me a price for adding the gas line. I also had him look at and fix a loose pipe in the shower. He completed the work and did so quickly and professionally. The only complaint I have is they have fixed pricing. If you have this problem, you pay this price regardless of how long it takes or what your specific problem is. I would prefer pricing based on labor time and parts. For this reason I may not call them again.

We were happy with their work. They gave us a discount because my husband works with them.

It was great. The plumber arrived early and greeted me with a smile and a handshake. He then got right to work, and did an excellent job. I appreciated that he sought my approval of his work before being paid.